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Ticketing Assistant Jobs in Indiana (NOW HIRING)

Vergence

Help Desk Analyst

Indianapolis, IN · On-site

$23.35/hr

Document all support interactions in the ticketing system and maintain accurate logs. * Provide ... Collaborate with internal and external teams and assist on improving Data Quality metrics. * Assist ...

The Children's Museum

Box Office Sales Asst

Indianapolis, IN · On-site

$14.50 - $20/hr

The incumbent maintains knowledge and proficiency in the ticketing software database. The assistant act as customer service liaison to museum guests. They remain courteous to colleagues and patrons.

Visitors Center Inc

Visitor Experience Ambassador

Columbus, IN · On-site

$16 - $18/hr

  • Medical

  • Vision

  • Retirement

  • PTO

Ambassadors assist with visitor inquiries, retail operations, and tour coordination while helping ... Operate the tour ticketing system (FareHarbor) as needed. * Collaborate with staff, volunteers, and ...

Unifi

Airport Customer Service Agent PT - EVV

Evansville, IN · On-site

$14.75 - $19.75/hr

... ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints. * Assist passengers with a friendly welcome, through arrival and check-in process ...

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Showing results 21-40

All JobsTicketing JobsTicketing Assistant JobsTicketing Assistant Jobs in Indiana

Ticketing Assistant information

See Indiana salary details

$5

$18

$31

How much do ticketing assistant jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for ticketing assistant in Indiana is $18.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.34 per hour, depending on experience, location, and employer.

What is the difference between Ticketing Assistant vs Customer Service Representative?

AspectTicketing AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentTicketing offices, transportation hubs, event venuesCall centers, retail, service counters
Industry UsageTransportation, entertainment, event managementRetail, hospitality, telecommunications
Common Search/ComparisonTicketing Assistant vs Customer Service Representative

The Ticketing Assistant primarily handles ticket sales, reservations, and related customer inquiries within transportation or event settings. In contrast, a Customer Service Representative provides broader support across various industries, focusing on resolving customer issues and inquiries. While both roles require strong communication skills and basic computer knowledge, Ticketing Assistants specialize in ticketing systems and event-specific tasks, making them distinct in their focus and work environment.

What are some common challenges faced by ticketing assistants, and how can they be managed effectively?

Ticketing Assistants often face challenges such as handling high volumes of customer inquiries during peak event periods and resolving last-minute ticketing issues. Managing these situations effectively requires strong organizational skills, the ability to stay calm under pressure, and clear communication with both customers and team members. Familiarity with ticketing software and a proactive approach to problem-solving can help streamline workflows and ensure a positive customer experience. Collaborating closely with event coordinators and the box office team is also essential to address any unexpected changes swiftly.

What is a ticketing assistant?

Ticketing Assistants are professionals responsible for managing ticket sales and customer service for events, transportation, or venues. Their duties typically include processing ticket purchases, assisting customers with inquiries or issues, and handling refunds or exchanges. They may work at box offices, call centers, or online platforms, ensuring a smooth ticketing experience for patrons. Excellent communication and organizational skills are important for this role.

What are the key skills and qualifications needed to thrive as a ticketing assistant, and why are they important?

To thrive as a Ticketing Assistant, you need strong organizational abilities, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with ticketing software systems, point-of-sale platforms, and customer relationship management tools is typically required. Excellent communication, problem-solving skills, and a customer-focused attitude help you stand out in this role. These skills ensure efficient ticket processing, positive customer experiences, and smooth event operations.

What are the most commonly searched types of Ticketing jobs in Indiana?

The most popular types of Ticketing jobs in Indiana are:

What are popular job titles related to Ticketing Assistant jobs in Indiana?

For Ticketing Assistant jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Ticketing Assistant jobs in Indiana look for?

The top searched job categories for Ticketing Assistant jobs in Indiana are:

Ticketing Assistant jobs near you
Infographic showing various Ticketing Assistant job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $38,702 per year, or $18.6 per hour.

Graduate Assistant for Game Operations and Experience

University of Indianapolis

Indianapolis, IN

Part-time

Re-posted 22 days ago

University Of Indianapolis rating

7.6

Company rating: 7.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

289th of 618 rated colleges and universities

Job description

Job Description

The University of Indianapolis is looking for an energetic and driven Graduate
Assistant to elevate the game day experience for fans and participants at UIndy Athletic Events. The successful candidate will lead staffing efforts for game day and train staff on customer service standards, communicate logistics with participants, and assist with facility setup and break down.

REQUIREMENTS/MINIMUM QUALIFICATIONS:
Key Responsibilities
● Implement and execute a comprehensive plan that focuses on delivering a best-in-class experience
to all participants, fans, and staff.
● Recruit, train, and lead a team of student assistants to serve as primary customer service liaisons.
● Ensure venue safety, security, and cleanliness on a daily basis.
● Assist with setup and tear down for events.
● Lead game day ticketing efforts.
● Serve as Game Manager as assigned.
● Assist with facility checklist items.
● Serve as the on-site point of contact for assigned external event rentals.

Experience

● Previous experience in athletic administration, marketing, communications, event management, or related fields is preferred.
Education:
● Bachelor’s degree required
● Acceptance into a UIndy graduate program required
Skills & Abilities:
● Strong written and verbal communication skills
● Ability to work independently and as part of a team
● High attention to detail and ability to manage multiple tasks
● Proficiency in Microsoft Office; experience with Adobe Creative Suite, StatCrew, NCAA LiveStats, and/or social media platforms preferred (based on area)
● Willingness to work evenings, weekends, and holidays as needed
Other Requirements:
● Valid driver’s license
● Willingness to travel and work evenings/weekends as required

COMPETENCIES/OTHER CHARACTERISTICS:
To perform the job successfully, an individual will demonstrate the following:
● Strong work ethic and willingness to take initiative
● Excellent organizational and time management skills
● Professionalism and dependability in a dynamic work environment
● Collaborative spirit and ability to communicate effectively across departments
● Adaptability and flexibility in response to evolving department needs
● Passion for collegiate athletics and interest in pursuing a career in sports administration

Company Description

Thank you for your interest in the University of Indianapolis! The University is a private, liberal arts university located on 65 acres just minutes from downtown Indianapolis. With more than 700 faculty and staff, it is a place where you can become part of a close-knit campus community that emphasizes the importance of community partnerships in the future growth of the University.
UIndy’s mission is to prepare its graduates for effective, responsible, and articulate membership in the complex societies in which they live and serve and for excellence and leadership in their personal and professional lives. The motto of "Education for Service" provides the foundation for our work to better our communities, both near and far.
As University employees, we know the work we do is important to our students and our communities. To accomplish our mission, we welcome talented, civic-minded, and diverse individuals from all career levels to help maintain our high standards of excellence and quality. If you want to join our dynamic environment and experience hard work, creativity, and teamwork, we welcome your application!
The University of Indianapolis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, national origin, disability, citizenship status, military status, marital status, sexual orientation, gender identity, or gender expression. The University of Indianapolis does not discriminate on the basis of sex in its educational programs and activities, including employment and admission as required by Title IX.

Benefits
  • Free Parking
  • Onsite Health & Wellness Center

What University Of Indianapolis employees say

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