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Ticketing Assistant Jobs in Indiana (NOW HIRING)

Meineke - 1832

IT Support Assistant

Noblesville, IN · On-site

$15 - $17/hr

... an entry-level IT Support Assistant to join our small but growing IT team. This is a great ... Familiarity with ticketing systems, remote support tools, or basic networking concepts No prior ...

nLeague Services Inc

Helpdesk Analyst

Indianapolis, IN · On-site

$19.50 - $26.75/hr

Proficiency in using ticketing systems (e.g., ServiceNow) and Microsoft Office Suite * Knowledge of ... Collaborate with internal and external teams and assist on improving Data Quality metrics. * Assist ...

Field of Talent

VOIP Systems Tech

Terre Haute, IN · On-site

$30 - $38/hr

Manage client requests through the MSP ticketing system and meet established SLAs. * Perform moves, adds, changes, and deletions for client phone systems. * Assist with VOIP deployments, upgrades ...

Meineke

IT Support Assistant

Noblesville, IN · On-site

$15 - $17/hr

... an entry-level IT Support Assistant to join our small but growing IT team. This is a great ... Familiarity with ticketing systems, remote support tools, or basic networking concepts No prior ...

The Children's Museum

Box Office Sales Asst

Indianapolis, IN · On-site

$14.50 - $20/hr

The incumbent maintains knowledge and proficiency in the ticketing software database. The assistant act as customer service liaison to museum guests. They remain courteous to colleagues and patrons.

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Showing results 21-40

All JobsTicketing JobsTicketing Assistant JobsTicketing Assistant Jobs in Indiana

Ticketing Assistant information

See Indiana salary details

$5

$18

$31

How much do ticketing assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for ticketing assistant in Indiana is $18.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.34 per hour, depending on experience, location, and employer.

What is a ticketing assistant?

Ticketing Assistants are professionals responsible for managing ticket sales and customer service for events, transportation, or venues. Their duties typically include processing ticket purchases, assisting customers with inquiries or issues, and handling refunds or exchanges. They may work at box offices, call centers, or online platforms, ensuring a smooth ticketing experience for patrons. Excellent communication and organizational skills are important for this role.

What are the key skills and qualifications needed to thrive as a ticketing assistant, and why are they important?

To thrive as a Ticketing Assistant, you need strong organizational abilities, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with ticketing software systems, point-of-sale platforms, and customer relationship management tools is typically required. Excellent communication, problem-solving skills, and a customer-focused attitude help you stand out in this role. These skills ensure efficient ticket processing, positive customer experiences, and smooth event operations.

What are some common challenges faced by ticketing assistants, and how can they be managed effectively?

Ticketing Assistants often face challenges such as handling high volumes of customer inquiries during peak event periods and resolving last-minute ticketing issues. Managing these situations effectively requires strong organizational skills, the ability to stay calm under pressure, and clear communication with both customers and team members. Familiarity with ticketing software and a proactive approach to problem-solving can help streamline workflows and ensure a positive customer experience. Collaborating closely with event coordinators and the box office team is also essential to address any unexpected changes swiftly.

What is the difference between Ticketing Assistant vs Customer Service Representative?

AspectTicketing AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentTicketing offices, transportation hubs, event venuesCall centers, retail, service counters
Industry UsageTransportation, entertainment, event managementRetail, hospitality, telecommunications
Common Search/ComparisonTicketing Assistant vs Customer Service Representative

The Ticketing Assistant primarily handles ticket sales, reservations, and related customer inquiries within transportation or event settings. In contrast, a Customer Service Representative provides broader support across various industries, focusing on resolving customer issues and inquiries. While both roles require strong communication skills and basic computer knowledge, Ticketing Assistants specialize in ticketing systems and event-specific tasks, making them distinct in their focus and work environment.

What are the most commonly searched types of Ticketing jobs in Indiana?

The most popular types of Ticketing jobs in Indiana are:

What are popular job titles related to Ticketing Assistant jobs in Indiana?

For Ticketing Assistant jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Ticketing Assistant jobs in Indiana look for?

The top searched job categories for Ticketing Assistant jobs in Indiana are:

Ticketing Assistant jobs near you
Infographic showing various Ticketing Assistant job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $38,702 per year, or $18.6 per hour.

IT Support Assistant

Meineke - 1832

Noblesville, IN • On-site

$15 - $17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance

About the Role
Solvix Auto, a Meineke Car Care franchisee operating 56 locations across Indiana, Ohio, Michigan, and Illinois, is looking for an entry-level IT Support Assistant to join our small but growing IT team. This is a great opportunity for someone early in their IT career, whether fresh out of school, self-taught, or coming from a tech-adjacent retail role, to get hands-on experience supporting a real, multi-location business.
You'll be the first line of support for day-to-day technical issues across our store network: phones, internet connectivity, basic hardware and software troubleshooting, and general tech support requests from store staff and management. This role is ideal for someone who's patient, detail-oriented, comfortable talking users through problems over the phone, and eager to build real-world IT experience.

What You'll Do
  • Field and resolve day-to-day IT support requests from store locations, phones, internet/connectivity issues, printers, POS-adjacent hardware, and general troubleshooting
  • Coordinate with our ISPs and phone vendors (Comcast Business VoiceEdge, Spectrum, and others depending on store location) to report and track outages or service issues
  • Provide basic hardware support: diagnosing common PC issues, coordinating equipment swaps or repairs, and setting up new devices for store staff
  • Document recurring issues and maintain clear records of support requests and resolutions
  • Escalate more complex technical issues to the IT Systems Administrator as needed
  • Occasionally travel to nearby store locations for in-person support or equipment delivery/setup
  • Help maintain accurate device and equipment inventory across all locations

What We're Looking For
  • A genuine interest in IT/tech support and a willingness to learn
  • Strong communication skills, comfortable explaining technical issues to non-technical staff, patiently and clearly, by phone or in person
  • Basic familiarity with Windows troubleshooting, general computer hardware, and common connectivity issues
  • Reliable, organized, and able to manage multiple requests at once without getting overwhelmed
  • A valid driver's license (occasional local travel required)

Nice to have, not required:

  • Prior experience in a tech-adjacent retail role (e.g., Best Buy Geek Squad, Micro Center, similar)
  • Familiarity with ticketing systems, remote support tools, or basic networking concepts

No prior professional IT experience required, we're looking for the right attitude and aptitude as much as a resume.