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Ticketing Assistant Jobs (NOW HIRING)

Boscov's

Retail Shoe Sales Associate - FT

Johnstown, PA · On-site

$12.50 - $14.25/hr

Daily department maintenance tasks such as merchandising, display, and ticketing * Assist with stock room maintenance when not assisting customers * Help to fulfill customer internet orders Benefits ...

Boscov's

Shoe Sales Associate - FT

New Hartford, NY · On-site

$16.15/hr

Daily department maintenance tasks such as merchandising, display, and ticketing * Assist with stock room maintenance when not assisting customers * Help to fulfill customer internet orders Benefits ...

Boscov's

Shoe Sales Associate - FT

Clifton Park, NY · On-site

$16.15/hr

Daily department maintenance tasks such as merchandising, display, and ticketing * Assist with stock room maintenance when not assisting customers * Help to fulfill customer internet orders Benefits ...

baltimoreravens

$16.50/hr

Maintain a strong working knowledge of M&T Bank Stadium to assist fans with general inquiries ... • Some ticketing and/or customer service experience preferred. • Experience in the use of ...

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Ticketing Assistant information

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How much do ticketing assistant jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for ticketing assistant in the United States is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.39 per hour, depending on experience, location, and employer.

What is the difference between Ticketing Assistant vs Customer Service Representative?

AspectTicketing AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentTicketing offices, transportation hubs, event venuesCall centers, retail, service counters
Industry UsageTransportation, entertainment, event managementRetail, hospitality, telecommunications
Common Search/ComparisonTicketing Assistant vs Customer Service Representative

The Ticketing Assistant primarily handles ticket sales, reservations, and related customer inquiries within transportation or event settings. In contrast, a Customer Service Representative provides broader support across various industries, focusing on resolving customer issues and inquiries. While both roles require strong communication skills and basic computer knowledge, Ticketing Assistants specialize in ticketing systems and event-specific tasks, making them distinct in their focus and work environment.

What are some common challenges faced by Ticketing Assistants, and how can they be managed effectively?

Ticketing Assistants often face challenges such as handling high volumes of customer inquiries during peak event periods and resolving last-minute ticketing issues. Managing these situations effectively requires strong organizational skills, the ability to stay calm under pressure, and clear communication with both customers and team members. Familiarity with ticketing software and a proactive approach to problem-solving can help streamline workflows and ensure a positive customer experience. Collaborating closely with event coordinators and the box office team is also essential to address any unexpected changes swiftly.

What are Ticketing Assistants?

Ticketing Assistants are professionals responsible for managing ticket sales and customer service for events, transportation, or venues. Their duties typically include processing ticket purchases, assisting customers with inquiries or issues, and handling refunds or exchanges. They may work at box offices, call centers, or online platforms, ensuring a smooth ticketing experience for patrons. Excellent communication and organizational skills are important for this role.

What are the key skills and qualifications needed to thrive as a Ticketing Assistant, and why are they important?

To thrive as a Ticketing Assistant, you need strong organizational abilities, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with ticketing software systems, point-of-sale platforms, and customer relationship management tools is typically required. Excellent communication, problem-solving skills, and a customer-focused attitude help you stand out in this role. These skills ensure efficient ticket processing, positive customer experiences, and smooth event operations.
More about Ticketing Assistant jobs
What cities are hiring for Ticketing Assistant jobs? Cities with the most Ticketing Assistant job openings:
What are the most commonly searched types of Ticketing jobs? The most popular types of Ticketing jobs are:
What states have the most Ticketing Assistant jobs? States with the most job openings for Ticketing Assistant jobs include:
What job categories do people searching Ticketing Assistant jobs look for? The top searched job categories for Ticketing Assistant jobs are:
Ticketing Assistant jobs near you
Infographic showing various Ticketing Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $40,672 per year, or $19.6 per hour.
Ticketing Coordinator

Ticketing Coordinator

Select Energy Services

Williston, ND • On-site

$19.25 - $24.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

TICKETING COORDINATOR
Job Details
Full Time / Part Time: Full Time
FLSA Classification: Non-Exempt
Business Unit: Corporate
Reports to: Operations Manager
Travel Requirement: No
Job Description
Select's Ticketing Coordinator will be responsible for providing exceptional service from invoice creation to distribution. The Ticketing Coordinator will handle a high volume of transactions, working with internal and external customers ensuring billing needs are met.
The essential job functions include, but are not limited to
  • Perform review of ticket pricing daily and process for manager review.
  • Perform review of customer requirements/pricing before generating and posting tickets.
  • Process tickets per customer requirements in a timely manner.
  • Assist Credit and Collections with researching and resolving disputes.
  • Review/Process rejected/disputed tickets daily.
  • Submit tickets into customer ticketing portals/EDI.
  • Communicate with other departments to resolve discrepancies.
  • Assist with month-end closing.
  • Maintain and understand customer requirements to pay.
  • Practice open communication with Operations and team leaders to ensure everyone is aware of any customer requirements/pricing changes.
  • Practice open communication with AR teams to ensure emails and questions are being answered in a timely manner.
  • Run and monitor reports to identify ticketing issues daily to ensure ticket accuracy before sending to customer/invoicing.

Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:
  • High school diploma /GED.
  • Competency in Microsoft applications including Excel, Word, and Outlook.
  • Ability to add, subtract, multiply, and divide in whole numbers, common fractions and decimals.
  • Excellent communication skills (verbal and written).
  • Attention to detail and ability to multitask.
  • Must have strong organizational skills.
  • 10 key by touch.

Select Values and Guiding Principles
  • W: Working Safe
  • A: Accountability
  • T: Teamwork
  • E: Excellence
  • R: Respect

Top Tier Benefits
  • Medical, dental, vision, coverage in addition to life and disability insurance plans.
  • Paid Vacation Days and Paid Holidays.
  • Retirement and Savings (401K) Plan with Company match.
  • Referral bonus with no cap on amount of referrals.
  • Paid Training.

Compensation Information
Compensation is competitive and commensurate with experience.
Physical Demands and Exposures
  • This position operates out of a climate-controlled environment, but is required to step outside in all weather conditions, including rain and extreme cold and heat, near moving mechanical parts; exposure to high wind, ice, snow, wet and/or humid conditions, vibration, and dust is expected. The Company will supply adequate training and equipment to perform the functions of the job.
  • 12 hour shift work, 7am - 7pm. Other start/stop times considered.
  • Involves sitting at a desk for extended periods of time.
  • Needs high degree of concentration in a busy area.
  • Ability to lift up to 25 lbs.

Select Water Solutions is an equal opportunity employer. It is Select's policy to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to any protected class, status, characteristic, or activity. All employment decisions, including decisions regarding recruitment, selection, hiring, compensation, benefits, training, advancement, discipline, discharge, and other terms, conditions, and privileges of employment are made without regard to any lawfully protected class, status, characteristic, or activity.
Select Water Solutions requires all employees whose jobs may involve environmental compliance to understand and comply with the U.S. Environmental Protections Agency's Clean Air Act that regulates air emissions from stationary and mobile sources. A copy of the Clean Air Act can be provided to you upon request from Human Resources.
Select Water Solutions participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Select is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Select only uses E-Verify once you have accepted a job offer and completed the Form I-9.

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