Administrative Escort Jobs (NOW HIRING)

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

• Hours: 20 hours per week
• Days Schedule: 2:00 PM - 6:00 PM (Works Rotating Weekends and Works Holidays)
• Location: Feinberg/Galter; FL MZ
• Union Hourly Compensation (non-negotiable): $21.95 per hour. The role is graded as a non-exempt position meaning you are eligible for overtime.
• Benefits Eligible Role: New employees are eligible for benefits to begin on the first of the month following their starting date. Our 2026 Benefits Summary is attached for your reference.

The Patient Escort reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.

The Patient Escort is responsible for the safe and efficient escort of patients, blood products, specimens and other patient related articles.

Responsibilities:

• Responsible for escorting patients as assigned.
• Responsible for checking each patient's name band prior to escorting to ensure proper patient identification.
• Provide and adjust escort equipment for safety and comfort of the patient i.e. appropriate linen, side rails.
• Required to disinfect / wipe down equipment with approved cleaning product between patient transports.
• Assist patients onto escort equipment. If patients need additional help, patient care should be asked to assist.
• Shows ownership over escort equipment, including routine cleaning, linen dressing and minor maintenance.
• Responsible for notifying nursing or ancillary personnel upon arrival or departure of patients.
• Attends to the care of documents relating to the patient e. g. medical charts.
• Makes routine specimen rounds when assigned to assure that lab specimens are picked up and delivered in a timely manner.
• Makes certain that all requisitions are attached and those specimens are properly bagged by department staff prior to delivery to the lab.
• Deliver blood products when assigned. Check name and number on each blood product for accuracy.
• Responsible for delivering deceased patients to the morgue when assigned.
• Report immediately any unusual symptoms of patients i. e. fainting or shortness of breath during time of escort.
• Provides, moves and cares for escort equipment for the movement of patients.
• Must be able to speak, spell, read, write and understand English. Excellent communication skills and ability to interact well with patients of all ages.
• Must have good patient relations and courteous manners.
• Must be able to work under stress in a fast-paced environment.
• Must demonstrate reliability, punctuality and good attendance. This role may support additional projects, perform administrative tasks, and other duties as assigned.

Required:

• Enrollment in BLS training course within 2 months of hire and successful completion within 3 months.

Preferred:

• High School diploma or acceptable equivalent. 
• At least 1 year experience with patient escort handling.

All your information will be kept confidential according to EEO guidelines.

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.  Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. 

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.