Communicate with global customers in English via email, live chat, and phone to maintain and ... Provide on-site technical support and agent assistance to the overseas call center team, resolving ...
Communicate with global customers in English via email, live chat, and phone to maintain and ... Provide on-site technical support and agent assistance to the overseas call center team, resolving ...
About the Role The Support Foundations team builds the infrastructure that powers every support ... Contact center platform - Build and own the systems that handle voice calls, live chat, and agent ...
About the Role The Support Foundations team builds the infrastructure that powers every support ... Contact center platform - Build and own the systems that handle voice calls, live chat, and agent ...
Sales Development Representative
City Of Industry, CA · On-site +1
$50K - $60K/yr
Ability to make 100+ calls per day. * 1+ years of experience in sales development, customer support, or a similar role, preferably with live chat or hybrid communication experience. * Proficiency in ...
Sales Development Representative
City Of Industry, CA · On-site +1
$50K - $60K/yr
Ability to make 100+ calls per day. * 1+ years of experience in sales development, customer support, or a similar role, preferably with live chat or hybrid communication experience. * Proficiency in ...
Sales Development Representative
City Of Industry, CA · On-site +1
$50K - $60K/yr
Ability to make 100+ calls per day. * 1+ years of experience in sales development, customer support, or a similar role, preferably with live chat or hybrid communication experience. * Proficiency in ...
Sales Development Representative
City Of Industry, CA · On-site +1
$50K - $60K/yr
Ability to make 100+ calls per day. * 1+ years of experience in sales development, customer support, or a similar role, preferably with live chat or hybrid communication experience. * Proficiency in ...
TikTok Live Auction Host
City Of Industry, CA · On-site
$20 - $28/hr
Interact with viewers through live chat by answering product questions and addressing customer ... Content Creation & Campaign Support * Collaborate with the marketing and operations teams to ...
TikTok Live Auction Host
City Of Industry, CA · On-site
$20 - $28/hr
Interact with viewers through live chat by answering product questions and addressing customer ... Content Creation & Campaign Support * Collaborate with the marketing and operations teams to ...
TikTok Live Auction Host
City Of Industry, CA · On-site
$20 - $28/hr
Interact with viewers through live chat by answering product questions and addressing customer ... Content Creation & Campaign Support * Collaborate with the marketing and operations teams to ...
Quick apply
TikTok Live Auction Host
City Of Industry, CA · On-site
$20 - $28/hr
Interact with viewers through live chat by answering product questions and addressing customer ... Content Creation & Campaign Support * Collaborate with the marketing and operations teams to ...
Technical Customer Support / Helpdesk - Level 1
Sunnyvale, CA · On-site
$9 - $17/hr
Job Title: Technical Customer Support / Helpdesk - Level 1 * We are looking for a bright, sharp ... Comfortable communicating over the phone, email, online, and live chat * Able to troubleshoot basic ...
Technical Customer Support / Helpdesk - Level 1
Sunnyvale, CA · On-site
$9 - $17/hr
Job Title: Technical Customer Support / Helpdesk - Level 1 * We are looking for a bright, sharp ... Comfortable communicating over the phone, email, online, and live chat * Able to troubleshoot basic ...
About the Role The Support Foundations team builds the infrastructure that powers every support ... Contact center platform -- Build and own the systems that handle voice calls, live chat, and agent ...
About the Role The Support Foundations team builds the infrastructure that powers every support ... Contact center platform -- Build and own the systems that handle voice calls, live chat, and agent ...
About the Role The Support Foundations team builds the infrastructure that powers every support ... Contact center platform - Build and own the systems that handle voice calls, live chat, and agent ...
About the Role The Support Foundations team builds the infrastructure that powers every support ... Contact center platform - Build and own the systems that handle voice calls, live chat, and agent ...
Software Engineer, Support Foundations
San Francisco, CA · On-site
$133 - $184/hr
About the Role The Support Foundations team builds the infrastructure that powers every support ... Contact center platform -- Build and own the systems that handle voice calls, live chat, and agent ...
Software Engineer, Support Foundations
San Francisco, CA · On-site
$133 - $184/hr
About the Role The Support Foundations team builds the infrastructure that powers every support ... Contact center platform -- Build and own the systems that handle voice calls, live chat, and agent ...
Senior Customer Care Specialist, PCGS
Santa Ana, CA · On-site
$20 - $27.50/hr
You'll handle specialized customer inquiries, escalations, and claims support for the PCGS contact center over the phone, through email, on social media, through Live Chat, on Collectors message ...
Senior Customer Care Specialist, PCGS
Santa Ana, CA · On-site
$20 - $27.50/hr
You'll handle specialized customer inquiries, escalations, and claims support for the PCGS contact center over the phone, through email, on social media, through Live Chat, on Collectors message ...
Intermediate Customer Care Representative, PSA Vault (Work Onsite)
Santa Ana, CA · On-site
$16.75 - $22.75/hr
Provide general office support * Representatives will strive to earn praise from customers regarding the high quality care they provide via email, written correspondence, Live Chat and social media ...
Intermediate Customer Care Representative, PSA Vault (Work Onsite)
Santa Ana, CA · On-site
$16.75 - $22.75/hr
Provide general office support * Representatives will strive to earn praise from customers regarding the high quality care they provide via email, written correspondence, Live Chat and social media ...
Provide general office support * Representatives will strive to earn praise from customers regarding the high quality care they provide via email, written correspondence, Live Chat and social media ...
Provide general office support * Representatives will strive to earn praise from customers regarding the high quality care they provide via email, written correspondence, Live Chat and social media ...
Intermediate Customer Care Representative, PSA Vault (Work Onsite)
Santa Ana, CA · On-site
$16.75 - $22.75/hr
Provide general office support * Representatives will strive to earn praise from customers regarding the high quality care they provide via email, written correspondence, Live Chat and social media ...
Intermediate Customer Care Representative, PSA Vault (Work Onsite)
Santa Ana, CA · On-site
$16.75 - $22.75/hr
Provide general office support * Representatives will strive to earn praise from customers regarding the high quality care they provide via email, written correspondence, Live Chat and social media ...
Intermediate Customer Care Representative, PSA Vault (Work Onsite)
Santa Ana, CA · On-site
$16.75 - $22.75/hr
Provide general office support * Representatives will strive to earn praise from customers regarding the high quality care they provide via email, written correspondence, Live Chat and social media ...
Intermediate Customer Care Representative, PSA Vault (Work Onsite)
Santa Ana, CA · On-site
$16.75 - $22.75/hr
Provide general office support * Representatives will strive to earn praise from customers regarding the high quality care they provide via email, written correspondence, Live Chat and social media ...
Service Desk Analyst I
$20.25 - $27.75/hr
This role will primarily be tasked with providing support, including walk-ins, over-the-phone support, screen sharing or remote control, live chat support, or email support. ESSENTIAL DUTIES AND ...
Service Desk Analyst I
$20.25 - $27.75/hr
This role will primarily be tasked with providing support, including walk-ins, over-the-phone support, screen sharing or remote control, live chat support, or email support. ESSENTIAL DUTIES AND ...
Service Desk Analyst I
Highland, CA · On-site
$20.25 - $27.75/hr
This role will primarily be tasked with providing support, including walk-ins, over-the-phone support, screen sharing or remote control, live chat support, or email support. ESSENTIAL DUTIES AND ...
Service Desk Analyst I
Highland, CA · On-site
$20.25 - $27.75/hr
This role will primarily be tasked with providing support, including walk-ins, over-the-phone support, screen sharing or remote control, live chat support, or email support. ESSENTIAL DUTIES AND ...
Service Desk Analyst I
Highland, CA · On-site
$20.25 - $27.75/hr
This role will primarily be tasked with providing support, including walk-ins, over-the-phone support, screen sharing or remote control, live chat support, or email support. ESSENTIAL DUTIES AND ...
Service Desk Analyst I
Highland, CA · On-site
$20.25 - $27.75/hr
This role will primarily be tasked with providing support, including walk-ins, over-the-phone support, screen sharing or remote control, live chat support, or email support. ESSENTIAL DUTIES AND ...
Senior Customer Care Specialist, PCGS
Santa Ana, CA · On-site
$20 - $27.50/hr
You'll handle specialized customer inquiries, escalations, and claims support for the PCGS contact center over the phone, through email, on social media, through Live Chat, on Collectors message ...
Senior Customer Care Specialist, PCGS
Santa Ana, CA · On-site
$20 - $27.50/hr
You'll handle specialized customer inquiries, escalations, and claims support for the PCGS contact center over the phone, through email, on social media, through Live Chat, on Collectors message ...
Senior Customer Care Specialist, PCGS
Santa Ana, CA · On-site
$20 - $27.50/hr
You'll handle specialized customer inquiries, escalations, and claims support for the PCGS contact center over the phone, through email, on social media, through Live Chat, on Collectors message ...
Senior Customer Care Specialist, PCGS
Santa Ana, CA · On-site
$20 - $27.50/hr
You'll handle specialized customer inquiries, escalations, and claims support for the PCGS contact center over the phone, through email, on social media, through Live Chat, on Collectors message ...
Live Chat Support information
See California salary details
$12.34 - $14.99
2% of jobs
$14.99 - $17.64
11% of jobs
$19.13 is the 25th percentile. Wages below this are outliers.
$17.64 - $20.29
22% of jobs
The median wage is $22.32 / hr.
$20.29 - $22.95
20% of jobs
$22.95 - $25.60
16% of jobs
$26.85 is the 75th percentile. Wages above this are outliers.
$25.60 - $28.25
9% of jobs
$28.25 - $30.91
8% of jobs
$30.91 - $33.56
5% of jobs
$33.56 - $36.21
4% of jobs
$36.21 - $38.86
1% of jobs
$38.86 - $41.52
1% of jobs
$12
$24
$41
How much do live chat support jobs pay per hour?
As of Aug 30, 2026, the average hourly pay for live chat support in California is $24.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $27.98 per hour, depending on experience, location, and employer.
What is a live chat support?
A Live Chat Support job involves assisting customers in real time through online chat platforms. Agents respond to inquiries, troubleshoot issues, and provide information about products or services. This role requires strong communication skills, quick problem-solving abilities, and multitasking proficiency. It is commonly used in e-commerce, tech support, and customer service industries to enhance user experience.
What does a live chat support do?
A typical day for a Live Chat Support agent involves assisting customers through online chat platforms by answering questions, resolving issues, and providing product or service information. Agents often handle multiple chat sessions simultaneously, collaborating with team members or escalating more complex issues as needed. The role includes documenting interactions, following company protocols, and sometimes providing feedback to improve support processes. You may also participate in ongoing training to stay updated on products and customer service techniques. The environment tends to be fast-paced and dynamic, ideal for those who enjoy helping others and solving problems in real time.
What are the key skills and qualifications needed to thrive in live chat support?
To thrive as a Live Chat Support agent, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong multitasking skills, patience, and a positive, empathetic attitude set top performers apart in this role. These skills ensure you can deliver timely, accurate assistance that enhances customer satisfaction in a digital-first support environment.
What are the most commonly searched types of Live Chat Support jobs in California?
The most popular types of Live Chat Support jobs in California are:
What are popular job titles related to Live Chat Support jobs in California?
For Live Chat Support jobs in California, the most frequently searched job titles are:
What job categories do people searching Live Chat Support jobs in California look for?
The top searched job categories for Live Chat Support jobs in California are:
What cities in California are hiring for Live Chat Support jobs?
Cities in California with the most Live Chat Support job openings:
Full-time
Re-posted 15 days ago
Job description
Job Responsibilities:
- Communicate with global customers in English via email, live chat, and phone to maintain and enhance the corporate brand image.
- Handle first-level escalated technical issues, collaborate with R&D teams to drive problem resolution, and improve customer satisfaction.
- Provide on-site technical support and agent assistance to the overseas call center team, resolving complex product-related technical issues to enhance service quality.
- Conduct product and business-related training for call center agents to ensure their proficiency in product usage and strict adherence to service standards.
- Effectively identify operational issues within the call center, optimize business processes, and improve service efficiency.
Qualifications:
- Bachelor's degree or above, any major is acceptable; minimum 1 year of on-site call center support experience, with a background in the security industry preferred.
- English proficiency: with fluent English listening, speaking, reading, and writing skills, enabling its use as a working language.
- Excellent service orientation, teamwork, and communication skills, with the ability to resolve issues quickly and drive results.