San Antonio, TX · Remote
$42K - $58K/yr
... Support Representative to provide exceptional support to our customers through live chat and other ... Respond to customer inquiries via live chat in a timely and professional manner. * Provide accurate ...
New
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San Antonio, TX · Remote
$42K - $58K/yr
... Support Representative to provide exceptional support to our customers through live chat and other ... Respond to customer inquiries via live chat in a timely and professional manner. * Provide accurate ...
New
Allen, TX · On-site
$22/hr
Preferred Skills Live Chat Support Customer Service Banking or Credit Union Experience Digital Banking Support Data Entry CRM Systems Microsoft Office Multitasking Written Communication Problem ...
Allen, TX · On-site
$22/hr
Preferred Skills Live Chat Support Customer Service Banking or Credit Union Experience Digital Banking Support Data Entry CRM Systems Microsoft Office Multitasking Written Communication Problem ...
Austin, TX · On-site
$45K - $55K/yr
Live Chat Customer Support Associate - Bilingual Austin, Texas, United States The main purpose of this role is to work cross-functionally to help match our workers to the right jobs and help our ...
Austin, TX · On-site
$45K - $55K/yr
Live Chat Customer Support Associate - Bilingual Austin, Texas, United States The main purpose of this role is to work cross-functionally to help match our workers to the right jobs and help our ...
Austin, TX · On-site
$45K - $55K/yr
Support the implementation of new operational procedures and actively contribute to continuous ... Live chat experience required * Experience in using data to identify challenges and priorities.
Austin, TX · On-site
$45K - $55K/yr
Support the implementation of new operational procedures and actively contribute to continuous ... Live chat experience required * Experience in using data to identify challenges and priorities.
El Paso, TX · On-site
$17.50/hr
ADP is hiring Implementation Specialists for client onboarding using chat support. This is a hybrid ... live. * Get paid to pay it forward. Company-paid time off for volunteering for causes you care ...
El Paso, TX · On-site
$17.50/hr
ADP is hiring Implementation Specialists for client onboarding using chat support. This is a hybrid ... live. * Get paid to pay it forward. Company-paid time off for volunteering for causes you care ...
El Paso, TX · Hybrid
$17.50/hr
ADP is hiring Implementation Specialists for client onboarding using chat support.This is a hybrid ... live. * Get paid to pay it forward. Company-paid time off for volunteering for causes you care ...
El Paso, TX · Hybrid
$17.50/hr
ADP is hiring Implementation Specialists for client onboarding using chat support.This is a hybrid ... live. * Get paid to pay it forward. Company-paid time off for volunteering for causes you care ...
Lewisville, TX · On-site
$14.50 - $18.25/hr
... or live chat in English and Spanish * Provide clear and accurate information on enrollment ... call center support, administrative support, or a related role * Strong verbal and written ...
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Lewisville, TX · On-site
$14.50 - $18.25/hr
... or live chat in English and Spanish * Provide clear and accurate information on enrollment ... call center support, administrative support, or a related role * Strong verbal and written ...
Experience with phone, email and live chat support * Experience in customer service, sales, billing, collections, or technical support About Us: We are a collective of highly capable humans, who ...
Experience with phone, email and live chat support * Experience in customer service, sales, billing, collections, or technical support About Us: We are a collective of highly capable humans, who ...
New Braunfels, TX · On-site
Experience with phone, email and live chat support * Experience in customer service, sales, billing, collections, or technical support About Us: We are a collective of highly capable humans, who ...
New Braunfels, TX · On-site
Experience with phone, email and live chat support * Experience in customer service, sales, billing, collections, or technical support About Us: We are a collective of highly capable humans, who ...
New Braunfels, TX · On-site
Experience with phone, email and live chat support * Experience in customer service, sales, billing, collections, or technical support About Us: We are a collective of highly capable humans, who ...
New Braunfels, TX · On-site
Experience with phone, email and live chat support * Experience in customer service, sales, billing, collections, or technical support About Us: We are a collective of highly capable humans, who ...
Experience with phone, email and live chat support * Experience in customer service, sales, billing, collections, or technical support About Us: We are a collective of highly capable humans, who ...
Experience with phone, email and live chat support * Experience in customer service, sales, billing, collections, or technical support About Us: We are a collective of highly capable humans, who ...
Fort Worth, TX · On-site
$15.25 - $20.75/hr
In this role, you'll be the first point of contact for our valued customers, providing exceptional service and support through various communication channels, including phone, email, and live chat.
Fort Worth, TX · On-site
$15.25 - $20.75/hr
In this role, you'll be the first point of contact for our valued customers, providing exceptional service and support through various communication channels, including phone, email, and live chat.
Fort Worth, TX · On-site
$15.25 - $20.75/hr
In this role, you'll be the first point of contact for our valued customers, providing exceptional service and support through various communication channels, including phone, email, and live chat.
Fort Worth, TX · On-site
$15.25 - $20.75/hr
In this role, you'll be the first point of contact for our valued customers, providing exceptional service and support through various communication channels, including phone, email, and live chat.
Dallas, TX · On-site
$36K - $45K/yr
Familiarity with customer support software, ticketing systems, and live chat tools. (preferred SalesForce, Microsoft Teams and other related Office 365 tools). Compensation and Benefits:
Quick apply
Dallas, TX · On-site
$36K - $45K/yr
Familiarity with customer support software, ticketing systems, and live chat tools. (preferred SalesForce, Microsoft Teams and other related Office 365 tools). Compensation and Benefits:
... Support Advisor Live Chat design including advisor workflows, digital routing, and client experience considerations. • Define AI chatbot off-ramp scenarios and handoff patterns into assisted ...
... Support Advisor Live Chat design including advisor workflows, digital routing, and client experience considerations. • Define AI chatbot off-ramp scenarios and handoff patterns into assisted ...
Dallas, TX · On-site
$36K - $45K/yr
Familiarity with customer support software, ticketing systems, and live chat tools. (preferred SalesForce, Microsoft Teams and other related Office 365 tools). Compensation and Benefits:
Quick apply
Dallas, TX · On-site
$36K - $45K/yr
Familiarity with customer support software, ticketing systems, and live chat tools. (preferred SalesForce, Microsoft Teams and other related Office 365 tools). Compensation and Benefits:
Houston, TX · On-site
$16.25 - $22/hr
The Part-Time Box Office Support Representative provides centralized guest assistance through phone, live chat, and designated event entrance locations. This role supports ticket sales, ticket ...
Houston, TX · On-site
$16.25 - $22/hr
The Part-Time Box Office Support Representative provides centralized guest assistance through phone, live chat, and designated event entrance locations. This role supports ticket sales, ticket ...
Houston, TX · On-site
$16.25 - $22/hr
The Part-Time Box Office Support Representative provides centralized guest assistance through phone, live chat, and designated event entrance locations. This role supports ticket sales, ticket ...
Houston, TX · On-site
$16.25 - $22/hr
The Part-Time Box Office Support Representative provides centralized guest assistance through phone, live chat, and designated event entrance locations. This role supports ticket sales, ticket ...
Plano, TX · On-site
$19.50 - $21.50/hr
Provide general office support * Representatives will strive to earn praise from customers regarding the high quality care they provide via email, written correspondence, Live Chat and social media ...
Plano, TX · On-site
$19.50 - $21.50/hr
Provide general office support * Representatives will strive to earn praise from customers regarding the high quality care they provide via email, written correspondence, Live Chat and social media ...
Houston, TX · On-site
... live agent conversations. This role plays a central part in the contact center's technology-forward future state, acting as a subject matter expert for chat-based guest engagement and supporting the ...
Houston, TX · On-site
... live agent conversations. This role plays a central part in the contact center's technology-forward future state, acting as a subject matter expert for chat-based guest engagement and supporting the ...
$11.65 - $14.15
2% of jobs
$14.15 - $16.65
11% of jobs
$18.06 is the 25th percentile. Wages below this are outliers.
$16.65 - $19.16
22% of jobs
The median wage is $21.07 / hr.
$19.16 - $21.66
20% of jobs
$21.66 - $24.17
16% of jobs
$25.35 is the 75th percentile. Wages above this are outliers.
$24.17 - $26.67
9% of jobs
$26.67 - $29.18
8% of jobs
$29.18 - $31.68
5% of jobs
$31.68 - $34.18
4% of jobs
$34.18 - $36.69
1% of jobs
$36.69 - $39.19
1% of jobs
$11
$23
$39
A Live Chat Support job involves assisting customers in real time through online chat platforms. Agents respond to inquiries, troubleshoot issues, and provide information about products or services. This role requires strong communication skills, quick problem-solving abilities, and multitasking proficiency. It is commonly used in e-commerce, tech support, and customer service industries to enhance user experience.
A typical day for a Live Chat Support agent involves assisting customers through online chat platforms by answering questions, resolving issues, and providing product or service information. Agents often handle multiple chat sessions simultaneously, collaborating with team members or escalating more complex issues as needed. The role includes documenting interactions, following company protocols, and sometimes providing feedback to improve support processes. You may also participate in ongoing training to stay updated on products and customer service techniques. The environment tends to be fast-paced and dynamic, ideal for those who enjoy helping others and solving problems in real time.
To thrive as a Live Chat Support agent, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong multitasking skills, patience, and a positive, empathetic attitude set top performers apart in this role. These skills ensure you can deliver timely, accurate assistance that enhances customer satisfaction in a digital-first support environment.
$42K - $58K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted yesterday
New
Jabezco Industrial Group is seeking a professional and customer-focused Remote Chat Support Representative to provide exceptional support to our customers through live chat and other digital communication channels. In this role, you will assist customers by answering inquiries, resolving issues, and ensuring a positive customer experience while working remotely.
The ideal candidate is an excellent communicator, detail-oriented, and able to multitask in a fast-paced environment.
Key ResponsibilitiesRespond to customer inquiries via live chat in a timely and professional manner.
Provide accurate information about company services, products, and policies.
Resolve customer concerns and escalate complex issues when necessary.
Document customer interactions and maintain accurate records.
Follow company procedures to ensure consistent and high-quality customer service.
Collaborate with internal teams to resolve customer issues efficiently.
Maintain customer confidentiality and protect sensitive information.
Meet established performance and response time goals.
Perform other customer support and administrative duties as assigned.
High school diploma or equivalent.
1–2 years of experience in customer service, chat support, or a related role.
Excellent written communication and grammar skills.
Strong typing and multitasking abilities.
Proficiency with Microsoft Office and online communication tools.
Ability to work independently in a remote environment.
Reliable high-speed internet connection and a dedicated workspace.
Full-time remote position.
Must be authorized to work in the United States.
Ability to work scheduled shifts, including occasional evenings or weekends if needed.
Jabezco Industrial Group offers a competitive benefits package, including:
Competitive pay
Medical, dental, and vision insurance
Life insurance
Short-Term Disability (STD) and Long-Term Disability (LTD)
Flexible Paid Time Off (PTO)
Paid company holidays
401(k) retirement plan
Monthly phone allowance
Professional development and training opportunities
Career growth within a collaborative and supportive team
At Jabezco Industrial Group, we are committed to delivering outstanding service to our clients through professionalism, teamwork, and integrity. As a Remote Chat Support Representative, you'll be part of a supportive team while enjoying the flexibility of working from home and opportunities for long-term career growth.
Jabezco Industrial Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.
