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Live Chat Support Jobs (NOW HIRING)

CLIENT SUPPORT AGENT

Sevierville, TN

$16.50 - $21.75/hr

Chat Master: Manage live chat support and secure digital banking messages, providing quick, accurate, and friendly solutions in real-time. * Be a Sales Sleuth: Use our powerful Synapsys platform to ...

CLIENT SUPPORT AGENT

Sevierville, TN · On-site

$16.50 - $21.75/hr

Chat Master: Manage live chat support and secure digital banking messages, providing quick, accurate, and friendly solutions in real-time. * Be a Sales Sleuth: Use our powerful Synapsys platform to ...

At least 1 year experience in customer service environment providing support via phone, email or live chat * At least 1 year programming or API level tech support experience * Proven ability to ...

At least 1 year experience in customer service environment providing support via phone, email or live chat * At least 1 year programming or API level tech support experience * Proven ability to ...

JANUS et Cie has an opening for a Sales Support Specialist. The ideal candidate is responsible ... Any live chat software (Zendesk preferred) * Any ticketing software (Zendesk preferred) * Excellent ...

JANUS et Cie has an opening for a Sales Support Specialist. The ideal candidate is responsible ... Any live chat software (Zendesk preferred) * Any ticketing software (Zendesk preferred) * Excellent ...

Experience with ticketing systems, live chat support channels, and basic workflow tools. * Hands-on experience troubleshooting and supporting software products. * Familiarity with support operations ...

Experience with ticketing systems, live chat support channels, and basic workflow tools. * Hands-on experience troubleshooting and supporting software products. * Familiarity with support operations ...

Experience with ticketing systems, live chat support channels, and basic workflow tools. * Hands-on experience troubleshooting and supporting software products. * Familiarity with support operations ...

Customer Support Specialist Location: Holliston, MA (hybrid; 3 days in office) Pure Hockey is ... Respond to customer inquiries promptly and professionally via phone, email, and live chat.

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Live Chat Support information

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How much do live chat support jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for live chat support in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a Live Chat Support job?

A Live Chat Support job involves assisting customers in real time through online chat platforms. Agents respond to inquiries, troubleshoot issues, and provide information about products or services. This role requires strong communication skills, quick problem-solving abilities, and multitasking proficiency. It is commonly used in e-commerce, tech support, and customer service industries to enhance user experience.

What does a typical day look like for someone working in Live Chat Support?

A typical day for a Live Chat Support agent involves assisting customers through online chat platforms by answering questions, resolving issues, and providing product or service information. Agents often handle multiple chat sessions simultaneously, collaborating with team members or escalating more complex issues as needed. The role includes documenting interactions, following company protocols, and sometimes providing feedback to improve support processes. You may also participate in ongoing training to stay updated on products and customer service techniques. The environment tends to be fast-paced and dynamic, ideal for those who enjoy helping others and solving problems in real time.

What are the key skills and qualifications needed to thrive in the Live Chat Support position, and why are they important?

To thrive as a Live Chat Support agent, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong multitasking skills, patience, and a positive, empathetic attitude set top performers apart in this role. These skills ensure you can deliver timely, accurate assistance that enhances customer satisfaction in a digital-first support environment.

More about Live Chat Support jobs
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CLIENT SUPPORT AGENT

$16.50 - $21.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


Job description

Description

The "Voice of CNB" 

Are you a problem-solver with a passion for helping people? Do you enjoy being the "go-to" expert who saves the day? At Citizens National Bank, we are looking for a committed team member who is ready to provide the consistent, high quality support our community relies on every day.


As the first point of contact for our clients, you'll be the face (well, the voice!) of our mission to provide exceptional service.


What You'll Be Doing (The Fun Stuff):

  • Be a Digital Guru: Master our online and mobile banking product suite. You'll be the subject matter expert helping clients navigate everything from mobile deposits to card controls.
  • The Ultimate Problem Solver: Whether it's a question about a debit card, a wire transfer, or just a general inquiry, you'll dive in, research, and find the solution.
  • Build Relationships: You're not just answering phones; you're building trust. You'll use your expertise to recommend the perfect products that truly help our clients succeed.
  • Collaborate & Create: Beyond the client engagements, you'll work on department projects and help keep our operations running smoothly.
  • Chat Master: Manage live chat support and secure digital banking messages, providing quick, accurate, and friendly solutions in real-time.
  • Be a Sales Sleuth: Use our powerful Synapsys platform to identify and qualify client needs, turning every call into a potential sales lead to deepen relationships and boost the bank's success.
  • Service with a Smile (and Speed!): Consistently deliver five-star service on every interaction, making clients feel valued, understood, and quickly taken care of.
  • Be the CNB Brain: Become well versed in all CNB products and services, acting as a knowledgeable resource while adhering to state and federal regulations to ensure compliance and client security.
  • Perform other incidental and related duties as required and assigned.


Why You'll Love It Here:

We believe in taking care of the people who take care of our clients. Your hard work comes with some pretty sweet perks:

  • Health is Wealth: 100% paid Medical, Dental, and Vision insurance for you!
  • Future Focused: A 401k plan to help you reach your long-term goals.
  • Peace of Mind: Life insurance, plus Short-Term and Long-Term Disability coverage.
  • Work-Life Balance: Generous Paid Time Off (PTO) to recharge your batteries.


Requirements

What We're Looking For:

  • Required Education: A High School Diploma or GED.
  • Experience: A background in customer service or call center support is a huge plus, but we value a great attitude and a willingness to learn above all!
  • The Vibe: You should be professional, efficient, and ready to meet (or exceed!) customer expectations every single day.

The Schedule: Most weeks, you'll be here Monday (7:30 AM - 5:00 PM) and Tuesday through Friday (7:45 AM - 5:00 PM). Occasionally, we'll need your help on weekends or for a few extra hours when things get busy! 


We are an equal opportunity employer and welcome all qualified candidates to apply.