Elgin, IL · Remote
We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism
Quick apply
Elgin, IL · Remote
We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism
Chicago, IL · On-site
$57.25 - $75.75/hr
Job Summary : Info Way Solutions is looking for a Salesforce Developer/Architect for a duration of 6-12 months. The role involves extensive knowledge of Service Cloud features and MIAW configuration,
Chicago, IL · On-site
$57.25 - $75.75/hr
Job Summary : Info Way Solutions is looking for a Salesforce Developer/Architect for a duration of 6-12 months. The role involves extensive knowledge of Service Cloud features and MIAW configuration,
Chicago, IL · On-site
$57.25 - $75.75/hr
Job Summary : Info Way Solutions is a company seeking a Salesforce Developer/Architect. The role involves extensive knowledge of Service Cloud features and requires the ability to design and
Chicago, IL · On-site
$57.25 - $75.75/hr
Job Summary : Info Way Solutions is a company seeking a Salesforce Developer/Architect. The role involves extensive knowledge of Service Cloud features and requires the ability to design and
$17.50 - $22.50/hr
Job Summary * Entry-level customer support position, provides customer service and resolves technical issues by offering solutions, explanations, and options through email on Zendesk platform. This
Quick apply
$17.50 - $22.50/hr
Job Summary * Entry-level customer support position, provides customer service and resolves technical issues by offering solutions, explanations, and options through email on Zendesk platform. This
$17.50 - $22.50/hr
Job Summary * Entry-level customer support position, provides customer service and resolves technical issues by offering solutions, explanations, and options through email on Zendesk platform. This
Quick apply
$17.50 - $22.50/hr
Job Summary * Entry-level customer support position, provides customer service and resolves technical issues by offering solutions, explanations, and options through email on Zendesk platform. This
Palatine, IL · On-site
$19 - $22/hr
Job Title : Customer Service Representative Location : Palatine, IL Pay Range : $19-22/hour Role Overview : The Customer Service Representative serves as the primary point of contact for customers,
Palatine, IL · On-site
$19 - $22/hr
Job Title : Customer Service Representative Location : Palatine, IL Pay Range : $19-22/hour Role Overview : The Customer Service Representative serves as the primary point of contact for customers,
Job Title Online Sales Support Associate Job Overview Are you a digital-savvy communicator who enjoys helping people and driving results? As an Online Sales Support Associate at Bob's Discount
Job Title Online Sales Support Associate Job Overview Are you a digital-savvy communicator who enjoys helping people and driving results? As an Online Sales Support Associate at Bob's Discount
Bolingbrook, IL · On-site
$17/hr
Join Our Seasonal Team! We're currently building our talent pipeline for Full-Time Seasonal Customer Relations Specialists ! If you enjoy helping customers, thrive in a fast-paced environment, and
Bolingbrook, IL · On-site
$17/hr
Join Our Seasonal Team! We're currently building our talent pipeline for Full-Time Seasonal Customer Relations Specialists ! If you enjoy helping customers, thrive in a fast-paced environment, and
Joliet, IL · On-site
$18.50/hr
Job Title Online Sales Support Associate Job Overview Are you a digital-savvy communicator who enjoys helping people and driving results? As an Online Sales Support Associate at Bob's Discount
Joliet, IL · On-site
$18.50/hr
Job Title Online Sales Support Associate Job Overview Are you a digital-savvy communicator who enjoys helping people and driving results? As an Online Sales Support Associate at Bob's Discount
Bolingbrook, IL · On-site
$17/hr
Join Our Seasonal Team! We're currently building our talent pipeline for Full-Time Seasonal Customer Relations Specialists ! If you enjoy helping customers, thrive in a fast-paced environment, and
Bolingbrook, IL · On-site
$17/hr
Join Our Seasonal Team! We're currently building our talent pipeline for Full-Time Seasonal Customer Relations Specialists ! If you enjoy helping customers, thrive in a fast-paced environment, and
Bolingbrook, IL · On-site
$17/hr
Join Our Seasonal Team! We're currently building our talent pipeline for Full-Time Seasonal Customer Relations Specialists ! If you enjoy helping customers, thrive in a fast-paced environment, and
Bolingbrook, IL · On-site
$17/hr
Join Our Seasonal Team! We're currently building our talent pipeline for Full-Time Seasonal Customer Relations Specialists ! If you enjoy helping customers, thrive in a fast-paced environment, and
Bolingbrook, IL · On-site
$17/hr
Join Our Seasonal Team! We're currently building our talent pipeline for Part-Time Seasonal Customer Relations Specialists ! If you enjoy helping customers, thrive in a fast-paced environment, and
Bolingbrook, IL · On-site
$17/hr
Join Our Seasonal Team! We're currently building our talent pipeline for Part-Time Seasonal Customer Relations Specialists ! If you enjoy helping customers, thrive in a fast-paced environment, and
Bolingbrook, IL · On-site
$17/hr
Join Our Seasonal Team! We're currently building our talent pipeline for Part-Time Seasonal Customer Relations Specialists ! If you enjoy helping customers, thrive in a fast-paced environment, and
Bolingbrook, IL · On-site
$17/hr
Join Our Seasonal Team! We're currently building our talent pipeline for Part-Time Seasonal Customer Relations Specialists ! If you enjoy helping customers, thrive in a fast-paced environment, and
Bolingbrook, IL · On-site
$17/hr
Join Our Seasonal Team! We're currently building our talent pipeline for Part-Time Seasonal Customer Relations Specialists ! If you enjoy helping customers, thrive in a fast-paced environment, and
Bolingbrook, IL · On-site
$17/hr
Join Our Seasonal Team! We're currently building our talent pipeline for Part-Time Seasonal Customer Relations Specialists ! If you enjoy helping customers, thrive in a fast-paced environment, and
Merrillville, IN · On-site
$18.50 - $21.50/hr
Job Title Online Sales Support Associate *In Store Position* Job Overview Are you a digital-savvy communicator who enjoys helping people and driving results? As an Online Sales Support Associate at
Merrillville, IN · On-site
$18.50 - $21.50/hr
Job Title Online Sales Support Associate *In Store Position* Job Overview Are you a digital-savvy communicator who enjoys helping people and driving results? As an Online Sales Support Associate at
Joliet, IL · On-site
$18.50 - $21.50/hr
Job Title Online Sales Support Associate *In Store Position* Job Overview Are you a digital-savvy communicator who enjoys helping people and driving results? As an Online Sales Support Associate at
Joliet, IL · On-site
$18.50 - $21.50/hr
Job Title Online Sales Support Associate *In Store Position* Job Overview Are you a digital-savvy communicator who enjoys helping people and driving results? As an Online Sales Support Associate at
Skokie, IL · On-site
$18.50 - $21.50/hr
Job Title Online Sales Support Associate *In Store Position* Job Overview Are you a digital-savvy communicator who enjoys helping people and driving results? As an Online Sales Support Associate at
Skokie, IL · On-site
$18.50 - $21.50/hr
Job Title Online Sales Support Associate *In Store Position* Job Overview Are you a digital-savvy communicator who enjoys helping people and driving results? As an Online Sales Support Associate at
$12.87 - $15.64
2% of jobs
$15.64 - $18.41
11% of jobs
$19.96 is the 25th percentile. Wages below this are outliers.
$18.41 - $21.18
22% of jobs
The median wage is $23.29 / hr.
$21.18 - $23.95
20% of jobs
$23.95 - $26.72
16% of jobs
$28.02 is the 75th percentile. Wages above this are outliers.
$26.72 - $29.49
9% of jobs
$29.49 - $32.25
8% of jobs
$32.25 - $35.02
5% of jobs
$35.02 - $37.79
4% of jobs
$37.79 - $40.56
1% of jobs
$40.56 - $43.33
1% of jobs
$12
$25
$43
A Live Chat Support job involves assisting customers in real time through online chat platforms. Agents respond to inquiries, troubleshoot issues, and provide information about products or services. This role requires strong communication skills, quick problem-solving abilities, and multitasking proficiency. It is commonly used in e-commerce, tech support, and customer service industries to enhance user experience.
A typical day for a Live Chat Support agent involves assisting customers through online chat platforms by answering questions, resolving issues, and providing product or service information. Agents often handle multiple chat sessions simultaneously, collaborating with team members or escalating more complex issues as needed. The role includes documenting interactions, following company protocols, and sometimes providing feedback to improve support processes. You may also participate in ongoing training to stay updated on products and customer service techniques. The environment tends to be fast-paced and dynamic, ideal for those who enjoy helping others and solving problems in real time.
To thrive as a Live Chat Support agent, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong multitasking skills, patience, and a positive, empathetic attitude set top performers apart in this role. These skills ensure you can deliver timely, accurate assistance that enhances customer satisfaction in a digital-first support environment.
The most popular types of Live Chat Support jobs in Chicago, IL are:
For Live Chat Support jobs in Chicago, IL, the most frequently searched job titles are:
The top searched job categories for Live Chat Support jobs in Chicago, IL are:
Cities near Chicago, IL with the most Live Chat Support job openings:
Elgin, IL • Remote
Full-time
Re-posted 27 days ago
We’re looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You’ll address inquiries, resolve issues, and deliver a positive experience with professionalism and efficiency.
Responsibilities:
Requirements:
Benefits:
Competitive salary, flexible hours, and growth opportunities.
Join us to make a difference in customer satisfaction!
