Springfield, IL · On-site
$36/hr
Live, dedicated driver support is available to help when you need it, via chat or phone * Choose your deliveries in advance * Zifty deposits earnings into your bank up to 3x per week automatically
Springfield, IL · On-site
$36/hr
Live, dedicated driver support is available to help when you need it, via chat or phone * Choose your deliveries in advance * Zifty deposits earnings into your bank up to 3x per week automatically
Live, dedicated driver support is available to help when you need it, via chat or phone * Choose your deliveries in advance * Zifty deposits earnings into your bank up to 3x per week automatically
Live, dedicated driver support is available to help when you need it, via chat or phone * Choose your deliveries in advance * Zifty deposits earnings into your bank up to 3x per week automatically
$12.39 - $15.05
2% of jobs
$15.05 - $17.72
11% of jobs
$19.21 is the 25th percentile. Wages below this are outliers.
$17.72 - $20.38
22% of jobs
The median wage is $22.41 / hr.
$20.38 - $23.05
20% of jobs
$23.05 - $25.71
16% of jobs
$26.97 is the 75th percentile. Wages above this are outliers.
$25.71 - $28.37
9% of jobs
$28.37 - $31.04
8% of jobs
$31.04 - $33.70
5% of jobs
$33.70 - $36.37
4% of jobs
$36.37 - $39.03
1% of jobs
$39.03 - $41.69
1% of jobs
$12
$24
$41
A Live Chat Support job involves assisting customers in real time through online chat platforms. Agents respond to inquiries, troubleshoot issues, and provide information about products or services. This role requires strong communication skills, quick problem-solving abilities, and multitasking proficiency. It is commonly used in e-commerce, tech support, and customer service industries to enhance user experience.
A typical day for a Live Chat Support agent involves assisting customers through online chat platforms by answering questions, resolving issues, and providing product or service information. Agents often handle multiple chat sessions simultaneously, collaborating with team members or escalating more complex issues as needed. The role includes documenting interactions, following company protocols, and sometimes providing feedback to improve support processes. You may also participate in ongoing training to stay updated on products and customer service techniques. The environment tends to be fast-paced and dynamic, ideal for those who enjoy helping others and solving problems in real time.
To thrive as a Live Chat Support agent, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong multitasking skills, patience, and a positive, empathetic attitude set top performers apart in this role. These skills ensure you can deliver timely, accurate assistance that enhances customer satisfaction in a digital-first support environment.
Complete catering deliveries within 10 miles of Springfield.
Choose which deliveries to accept in advance.
Sourced by ZipRecruiter
Zifty is your trusted local delivery service since 2003! With over 20 years of experience, we have established ourselves as a pioneer in the industry, operating in more than 28 cities across the United States. At Zifty, we specialize in both scheduled and routed delivery services. Whether you require repeat deliveries or scheduled on-demand services, our custom technology, honed over two decades, enables us to handle your delivery requirements seamlessly. We take pride in our ability to cater to a wide range of businesses, from small local shops to large enterprises.
Ground public transportation
51 - 200 Employees
AT, GA, US
2003
