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Live Chat Support Jobs in Elgin, IL (NOW HIRING)

We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism ...

Customer Support Tier 1 & Social Media

Chicago, IL

$17.50 - $22.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

Further tiers would include handling phone calls with clients and live chat. This position will ... Attends Support training to build knowledge base and skill in Myzone products * Identifies and ...

Customer Support Tier 1 & Social Media

Chicago, IL

$17.50 - $22.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

Further tiers would include handling phone calls with clients and live chat. This position will ... Attends Support training to build knowledge base and skill in Myzone products * Identifies and ...

Live-In Caregiver I

Downers Grove, IL ยท On-site

$240/day

  • Medical

  • Dental

  • Vision

Companionship & Engagement - Chat, play games, accompany walks, and support social outings or ... What You Bring * Prior experience as a live-in caregiver, home health aide, or PCA preferred.

Live-In Caregiver I

Downers Grove, IL ยท On-site

$240/day

  • Medical

  • Dental

  • Vision

Vision insurance Live-In Caregiver - 24-Hour In-Home Support Block Schedule | Private Room & Meals ... Companionship & Engagement - Chat, play games, accompany walks, and support social outings or ...

Sales Associate, Jewelry

Chicago, IL ยท On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... We aim to support our growing families. Employees can utilize our paid parental leave to bond and ...

Sales Associate, Jewelry

Chicago, IL

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... In addition to our giving back programs, our teams support local initiatives and spend time ...

Sales Associate, Jewelry

Chicago, IL ยท On-site

$20 - $22/hr

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... We aim to support our growing families. Employees can utilize our paid parental leave to bond and ...

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Live Chat Support information

See Elgin, IL salary details

$12

$24

$41

How much do live chat support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for live chat support in Elgin, IL is $24.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $28.03 per hour, depending on experience, location, and employer.

What is a live chat support?

A Live Chat Support job involves assisting customers in real time through online chat platforms. Agents respond to inquiries, troubleshoot issues, and provide information about products or services. This role requires strong communication skills, quick problem-solving abilities, and multitasking proficiency. It is commonly used in e-commerce, tech support, and customer service industries to enhance user experience.

What does a live chat support do?

A typical day for a Live Chat Support agent involves assisting customers through online chat platforms by answering questions, resolving issues, and providing product or service information. Agents often handle multiple chat sessions simultaneously, collaborating with team members or escalating more complex issues as needed. The role includes documenting interactions, following company protocols, and sometimes providing feedback to improve support processes. You may also participate in ongoing training to stay updated on products and customer service techniques. The environment tends to be fast-paced and dynamic, ideal for those who enjoy helping others and solving problems in real time.

What are the key skills and qualifications needed to thrive in live chat support?

To thrive as a Live Chat Support agent, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong multitasking skills, patience, and a positive, empathetic attitude set top performers apart in this role. These skills ensure you can deliver timely, accurate assistance that enhances customer satisfaction in a digital-first support environment.

What are the most commonly searched types of Live Chat Support jobs in Elgin, IL?

The most popular types of Live Chat Support jobs in Elgin, IL are:

What are popular job titles related to Live Chat Support jobs in Elgin, IL?

For Live Chat Support jobs in Elgin, IL, the most frequently searched job titles are:

What job categories do people searching Live Chat Support jobs in Elgin, IL look for?

The top searched job categories for Live Chat Support jobs in Elgin, IL are:

What cities near Elgin, IL are hiring for Live Chat Support jobs?

Cities near Elgin, IL with the most Live Chat Support job openings:

Infographic showing various Live Chat Support job openings in Elgin, IL as of August 2026, with employment types broken down into 81% Full Time, 13% Part Time, and 6% Contract. Highlights an 67% In-person, 6% Hybrid, and 27% Remote job distribution, with an average salary of $51,463 per year, or $24.7 per hour.

Remote Live Chat Agent

Bileddo Associates

Elgin, IL โ€ข Remote

Full-time

Re-posted 16 days ago


Job description

We’re looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You’ll address inquiries, resolve issues, and deliver a positive experience with professionalism and efficiency.

Responsibilities:

  • Respond to customer inquiries promptly and professionally.
  • Resolve complaints and escalate complex issues when needed.
  • Manage multiple chats simultaneously while maintaining quality.
  • Update customer interaction records and provide feedback for process improvements.

Requirements:

  • Excellent written communication and multitasking skills.
  • Experience in customer service or a related field.
  • Proficiency in live chat software and CRM tools.

Benefits:
Competitive salary, flexible hours, and growth opportunities.

Join us to make a difference in customer satisfaction!