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Google Chat Support Jobs in Chicago, IL (NOW HIRING)

Nexora Talent

Client Support Specialist (Remote)

Chicago, IL · Remote

$18.50 - $25/hr

Respond to client inquiries via email, phone, and chat in a timely and professional manner ... Familiarity with remote collaboration tools such as Slack, Zoom, or Google Workspace * Ability to ...

Crate&Barrel

Advanced Customer Care Associate

Northbrook, IL · On-site

$14.75 - $20.50/hr

... chat, email, and beyond. This role serves as a skilled troubleshooter, managing escalated issues ... Offer support to others in all settings, be a team player * Provide on demand coaching to Customer ...

Empower AI Inc.

Desktop Support Technician I

Chicago, IL · On-site

$21 - $26.50/hr

Responsibilities SUMMARY DIGIT is seeking a Deskside Support Technician to provide technical ... Google Suite (Gmail, Calendar, Chat, Meet, Docs, Slides, Sheets), Microsoft Office (Word, Excel ...

Empower AI Inc.

Desktop Support Technician I

Chicago, IL · On-site

$21 - $26.50/hr

Responsibilities SUMMARY DIGIT is seeking a Deskside Support Technician to provide technical ... Google Suite (Gmail, Calendar, Chat, Meet, Docs, Slides, Sheets), Microsoft Office (Word, Excel ...

Empower AI Inc.

Desktop Support Technician I

Chicago, IL

$21 - $26.50/hr

Responsibilities SUMMARY DIGIT is seeking a Deskside Support Technician to provide technical ... Google Suite (Gmail, Calendar, Chat, Meet, Docs, Slides, Sheets), Microsoft Office (Word, Excel ...

Goldbelt, Inc.

Customer Service Team Lead

Chicago, IL · On-site

$110K - $130K/yr

Operate a national customer support center that responds to telephone, e-mail, and other electronic ... Proficient in the use of Microsoft Office Suite, particularly Excel, Google Suite tools and must ...

Oakton College

Enrollment Specialist

Skokie, IL · On-site

$24.39/hr

Offer educational assistance to students related to enrollment services functions that support ... chat bot, Banner, Banner Financial Aid, OnBase, and Google Suite. * Ability to travel to and work ...

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All JobsGoogle Chat Support JobsGoogle Chat Support Jobs in Chicago, IL

Google Chat Support information

See Chicago, IL salary details

$14

$26

$46

How much do google chat support jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for google chat support in Chicago, IL is $26.83, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $29.23 per hour, depending on experience, location, and employer.

What is a Google Chat Support?

A Google Chat Support job involves assisting customers via Google Chat with troubleshooting, technical issues, or general inquiries. Support agents help users resolve problems, provide step-by-step guidance, and ensure a smooth experience with Google products or services. This role requires strong communication skills, problem-solving abilities, and knowledge of Google tools. Agents may assist individuals, businesses, or internal teams depending on the company's needs.

What are the typical daily responsibilities of a Google Chat Support team member?

As a Google Chat Support team member, your daily responsibilities will center around assisting customers via Google Chat by answering inquiries, troubleshooting issues, and providing clear solutions to users in real time. You will also update support tickets, document resolutions, and escalate more complex issues to technical or specialized teams as needed. Collaboration with colleagues and team leads is common to ensure consistent service levels and share best practices. Meeting customer satisfaction goals and maintaining professional, prompt communication are essential throughout your shifts. This role offers a dynamic and collaborative environment where you can develop your technical and interpersonal skills.

What are the key skills and qualifications needed to thrive in the Google Chat Support position, and why are they important?

To thrive as a Google Chat Support professional, you need strong customer service skills, problem-solving abilities, and experience with online communication tools, typically supported by a high school diploma or equivalent. Familiarity with Google Workspace, CRM systems, and ticketing platforms is often required, and certifications in customer support can be advantageous. Exceptional written communication, patience, and active listening are standout soft skills in this position. These competencies are crucial for efficiently resolving user issues, ensuring customer satisfaction, and maintaining high service standards in a digital support environment.

How do I join Google Chat Support?

To join Google Chat Support as a support agent, you typically need to apply through Google's career portal or partner programs, meet the required qualifications, and complete the application process. Relevant skills include customer service experience and familiarity with Google Workspace tools. Training and onboarding are provided after selection.

How do you become a Google Chat Support agent?

To become a Google Chat Support agent, candidates typically need customer service experience, strong communication skills, and familiarity with Google Workspace tools. Applying through Google's career portal and demonstrating problem-solving abilities are essential steps in the hiring process.

What are the most commonly searched types of Google Chat Support jobs in Chicago, IL?

The most popular types of Google Chat Support jobs in Chicago, IL are:

What are popular job titles related to Google Chat Support jobs in Chicago, IL?

For Google Chat Support jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Google Chat Support jobs in Chicago, IL look for?

The top searched job categories for Google Chat Support jobs in Chicago, IL are:

Google Chat Support jobs near you
Infographic showing various Google Chat Support job openings in Chicago, IL as of August 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 59% In-person, and 41% Remote job distribution, with an average salary of $55,812 per year, or $26.8 per hour.

AI Engineer - LangGraph, Dialogflow, and Google Cloud - Schaumburg, IL - Contract opportunity

Schaumburg, IL • On-site

Zodiac Solutions
Library and Information Services • 11 - 50 employees
Learn more about Zodiac Solutionsexternal

$59 - $76.50/hr

Contractor

Re-posted 7 days ago

Job description

Job Title: AI Engineer – LangGraph, Dialogflow, and Google Cloud

Location:  Schaumburg, IL - hybrid 3 days a week

Duration: 6 Months contract to hire

( preferably local candidates only )

We are seeking a highly skilled AI Engineer to design, develop, and deploy intelligent conversational and workflow automation systems using LangGraph, Google Dialogflow, and Google Cloud Platform (GCP). The ideal candidate will have strong experience building AI-driven solutions that integrate natural language understanding, context management, and multi-step logic orchestration.

You’ll collaborate closely with product managers, developers, and data teams to deliver scalable, efficient, and intuitive AI experiences through Google Chat and related platforms.

Key Responsibilities

  • Design, implement, and optimize conversational AI agents using LangGraph for workflow logic and Dialogflow (CX/ES) for dialogue management.
  • Integrate AI workflows with Google Chat to support automated conversations, task execution, and real-time user interaction.
  • Develop and maintain backend integrations with APIs, databases, and Google Cloud services such as Cloud Functions, Vertex AI, Pub/Sub, and Firestore.
  • Collaborate with cross-functional teams to define, test, and deploy new AI-driven features and improve existing dialogue flows.
  • Optimize system performance and scalability using GCP services and best practices in AI and cloud architecture.
  • Monitor and continuously improve AI accuracy through data-driven evaluation, logging, and fine-tuning of models and conversation paths.
  • Stay updated with the latest in conversational AI frameworks, Google Cloud tools, and LLM-based orchestration (LangChain, LangGraph, etc.).

Required Qualifications

  • Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, or related field.
  • 8+ years of experience as an AI Engineer, Conversational AI Developer, or similar role.
  • Hands-on experience with LangGraph (or LangChain) for building LLM-powered flow orchestration.
  • Proven experience developing bots on Google Chat, Dialogflow CX/ES, and integrating workflows using Google Cloud Functions or REST APIs.
  • Solid understanding of Google Cloud Platform (GCP) components such as Vertex AI, BigQuery, Cloud Run, IAM, and API Gateway.
  • Strong coding skills in Python or Node.js, with experience in building and deploying AI or ML applications.
  • Familiarity with prompt engineering, LLM lifecycle management, and embedding/vector store integration.

Preferred Qualifications

  • Experience using Vertex AI Agent Builder or other Google Cloud AI tools.
  • Knowledge of LangGraph and flow-based orchestration for coordinating multiple AI tools and APIs.
  • Strong understanding of conversational design principles and UX for chat-based applications.
  • Exposure to LLMs (like Gemini, GPT, or Claude) and designing multi-turn interactive agents.
  • Google Cloud certification (e.g., Professional Cloud Developer, Machine Learning Engineer) is a plus.

Soft Skills

  • Excellent problem-solving and debugging abilities.
  • Strong communication and teamwork skills.
  • Ability to work independently and manage multiple projects simultaneously.
  • Curiosity and enthusiasm for AI research and applied innovation.
 
Thanks,
sanjay kumar
sanjay.kumar@zodiac-solutions.com
linkedin.com/in/sanjay-kumar-sann-841825172