Fort Lauderdale, FL · Remote
$16.25 - $20.75/hr
Respond promptly and professionally to customer enquiries via live chat and email channels ... Proven experience in a customer support role, with a strong focus on chat and email communication.
Fort Lauderdale, FL · Remote
$16.25 - $20.75/hr
Respond promptly and professionally to customer enquiries via live chat and email channels ... Proven experience in a customer support role, with a strong focus on chat and email communication.
Fort Lauderdale, FL · Remote
$16.25 - $20.75/hr
Respond promptly and professionally to customer enquiries via live chat and email channels ... Proven experience in a customer support role, with a strong focus on chat and email communication.
Fort Lauderdale, FL · Remote
$16.25 - $20.75/hr
Respond promptly and professionally to customer enquiries via live chat and email channels ... Proven experience in a customer support role, with a strong focus on chat and email communication.
Orlando, FL · On-site +1
Customer Support Specialists should stay informed about product specifications and the ability to ... High school diploma or equivalent. * 1-2 years Call Center Experience preferably in a live chat ...
Orlando, FL · On-site +1
Customer Support Specialists should stay informed about product specifications and the ability to ... High school diploma or equivalent. * 1-2 years Call Center Experience preferably in a live chat ...
Jupiter, FL · Remote
$134K/yr
Provide customer support through Live Chat, Tickets and Slack. * Ensure all SOPs are followed and proper escalation procedures are initiated for unresolved issues to the appropriate internal teams.
Jupiter, FL · Remote
$134K/yr
Provide customer support through Live Chat, Tickets and Slack. * Ensure all SOPs are followed and proper escalation procedures are initiated for unresolved issues to the appropriate internal teams.
Jupiter, FL · On-site +1
$134K/yr
Provide customer support through Live Chat, Tickets and Slack. * Ensure all SOPs are followed and proper escalation procedures are initiated for unresolved issues to the appropriate internal teams.
Jupiter, FL · On-site +1
$134K/yr
Provide customer support through Live Chat, Tickets and Slack. * Ensure all SOPs are followed and proper escalation procedures are initiated for unresolved issues to the appropriate internal teams.
$16.50 - $20.75/hr
Most of the day you'll have a phone call coming in, a live chat support session, and three to four web pages open all at once. You are comfortable switching gears. * A strong sense of empathy. You ...
Quick apply
$16.50 - $20.75/hr
Most of the day you'll have a phone call coming in, a live chat support session, and three to four web pages open all at once. You are comfortable switching gears. * A strong sense of empathy. You ...
To learn more, visit Technical Support Engineers interface directly with our Enterprise (Commercial, Government, K12) customers via live chat, ticket system, and telephone to assist them with ...
To learn more, visit Technical Support Engineers interface directly with our Enterprise (Commercial, Government, K12) customers via live chat, ticket system, and telephone to assist them with ...
To learn more, visit Technical Support Engineers interface directly with our Enterprise (Commercial, Government, K12) customers via live chat, ticket system, and telephone to assist them with ...
To learn more, visit Technical Support Engineers interface directly with our Enterprise (Commercial, Government, K12) customers via live chat, ticket system, and telephone to assist them with ...
Palmetto, FL · On-site
$16.25 - $22/hr
Passionately deliver prompt and professional response to students via phone, email, text chat, live ... Provide support activity, including resetting of passwords, software setup and internet ...
Quick apply
Palmetto, FL · On-site
$16.25 - $22/hr
Passionately deliver prompt and professional response to students via phone, email, text chat, live ... Provide support activity, including resetting of passwords, software setup and internet ...
Palmetto, FL · On-site
$16.25 - $22/hr
Passionately deliver prompt and professional response to students via phone, email, text chat, live ... Provide support activity, including resetting of passwords, software setup and internet ...
Quick apply
Palmetto, FL · On-site
$16.25 - $22/hr
Passionately deliver prompt and professional response to students via phone, email, text chat, live ... Provide support activity, including resetting of passwords, software setup and internet ...
To learn more, visit Technical Support Engineers interface directly with our Enterprise (Commercial, Government, K12) customers via live chat, ticket system, and telephone to assist them with ...
To learn more, visit Technical Support Engineers interface directly with our Enterprise (Commercial, Government, K12) customers via live chat, ticket system, and telephone to assist them with ...
To learn more, visit Technical Support Engineers interface directly with our Enterprise (Commercial, Government, K12) customers via live chat, ticket system, and telephone to assist them with ...
To learn more, visit Technical Support Engineers interface directly with our Enterprise (Commercial, Government, K12) customers via live chat, ticket system, and telephone to assist them with ...
$13 - $14/hr
... support a plus * 40 hours weekly, 8-5 * Customer service * Call center * Data entry * Must have ... Respond to customer inquiries via phone, email, live chat, and social media. * Listen to customer ...
Quick apply
$13 - $14/hr
... support a plus * 40 hours weekly, 8-5 * Customer service * Call center * Data entry * Must have ... Respond to customer inquiries via phone, email, live chat, and social media. * Listen to customer ...
$14.75 - $19/hr
... support a plus * 40 hours weekly, 8-5 * Customer service * Call center * Data entry * Must have ... Respond to customer inquiries via phone, email, live chat, and social media. * Listen to customer ...
$14.75 - $19/hr
... support a plus * 40 hours weekly, 8-5 * Customer service * Call center * Data entry * Must have ... Respond to customer inquiries via phone, email, live chat, and social media. * Listen to customer ...
Provide technical support to system end-users via phone, live chat, and email. Develop training documentation and materials (written, video-based). Maintain regular communication with client side and ...
Provide technical support to system end-users via phone, live chat, and email. Develop training documentation and materials (written, video-based). Maintain regular communication with client side and ...
Provide frontline support and customer service through the ticketing system * Assist with Live chat and/or phone support as needed * Oversee SOPs and Professional Services processes * Maintain high ...
Provide frontline support and customer service through the ticketing system * Assist with Live chat and/or phone support as needed * Oversee SOPs and Professional Services processes * Maintain high ...
$9.34 - $11.35
2% of jobs
$11.35 - $13.36
11% of jobs
$14.48 is the 25th percentile. Wages below this are outliers.
$13.36 - $15.37
22% of jobs
The median wage is $16.90 / hr.
$15.37 - $17.38
20% of jobs
$17.38 - $19.38
16% of jobs
$20.33 is the 75th percentile. Wages above this are outliers.
$19.38 - $21.39
9% of jobs
$21.39 - $23.40
8% of jobs
$23.40 - $25.41
5% of jobs
$25.41 - $27.42
4% of jobs
$27.42 - $29.43
1% of jobs
$29.43 - $31.44
1% of jobs
$9
$18
$31
A Live Chat Support job involves assisting customers in real time through online chat platforms. Agents respond to inquiries, troubleshoot issues, and provide information about products or services. This role requires strong communication skills, quick problem-solving abilities, and multitasking proficiency. It is commonly used in e-commerce, tech support, and customer service industries to enhance user experience.
A typical day for a Live Chat Support agent involves assisting customers through online chat platforms by answering questions, resolving issues, and providing product or service information. Agents often handle multiple chat sessions simultaneously, collaborating with team members or escalating more complex issues as needed. The role includes documenting interactions, following company protocols, and sometimes providing feedback to improve support processes. You may also participate in ongoing training to stay updated on products and customer service techniques. The environment tends to be fast-paced and dynamic, ideal for those who enjoy helping others and solving problems in real time.
To thrive as a Live Chat Support agent, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong multitasking skills, patience, and a positive, empathetic attitude set top performers apart in this role. These skills ensure you can deliver timely, accurate assistance that enhances customer satisfaction in a digital-first support environment.
$16.25 - $20.75/hr
Full-time
Posted 15 days ago
We are seeking a detail-oriented Remote Chat & Email Support Representative to join our team. As a first point of contact, you will play a crucial role in delivering exceptional customer service that reflects our core values and helps business owners get the support they need to thrive. This is a full-time, remote position for a candidate who is passionate about helping others and excels in written communication.
Responsibilities:
Qualifications:
All your information will be kept confidential according to EEO guidelines.
