ZipRecruiter

Log In

1

Tech Chat Support Jobs in Florida (NOW HIRING)

AT and T

Chat Support Sales Representative (In-Center)

Miami, FL · On-site

$20.16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... tech support. You'll be on the frontline providing solutions virtually to customers to enhance ... chat and social media, in a fast- paced environment. • Accurately resolve issues related to ...

AT&T

Chat Support Sales Representative (In-Center)

Miami, FL · On-site

$20.16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Support Chat Specialist, you will assist customers through digital channels ... tech support. You'll be on the frontline providing solutions virtually to customers to enhance ...

Zelis

Client Support Specialist

Saint Petersburg, FL · On-site

$19 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... and leverage technology to improve productivity and service outcomes. Base Salary Range $19.00 ...

Zelis

Client Support Specialist

Saint Petersburg, FL

$17 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...

Windstar Cruises

Chat Lead

Miami, FL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role plays a central part in the contact center's technology-forward future state, acting as a subject matter expert for chat-based guest engagement and supporting the broader team's transition ...

Windstar Cruises

Chat Lead

Miami, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role plays a central part in the contact center's technology-forward future state, acting as a subject matter expert for chat-based guest engagement and supporting the broader team's transition ...

Internal Career Site

Chat Lead

Miami, FL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role plays a central part in the contact center's technology-forward future state, acting as a subject matter expert for chat-based guest engagement and supporting the broader team's transition ...

Inktel

Chat/Phone Support Specialist - Remote

Orlando, FL · On-site +1

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Customer Support Specialists should stay informed about product specifications and the ability to ... WORK FROM HOME TECHNOLOGY REQUIREMENTS: Minimum PC Requirements CPU Speed * Dual Core 1.2 GHz or ...

Echelon

Operations Manager

Stuart, FL · On-site

$65K - $95K/yr

... and technology environment. Key Responsibilities Customer Service Leadership * Provide day-to-day leadership of the Customer Service team as they deliver live phone, email, and chat support for ...

imgacademy

IT Support Specialist

Bradenton, FL

... or chat, and own them through to resolution or a clean handoff. * Provide hands-on support for ... Support technology needs during campus events, athletic competitions, and testing sessions ...

quadra

IT Support Technician

Longwood, FL

$18.75 - $25.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Respond to incoming IT support requests via phone, email, chat, and ticketing system. * Troubleshoot and resolve hardware, software, and peripheral issues. * Document incidents and solutions clearly ...

quadra

IT Support Technician

Longwood, FL · On-site

$18.75 - $25.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Respond to incoming IT support requests via phone, email, chat, and ticketing system. * Troubleshoot and resolve hardware, software, and peripheral issues. * Document incidents and solutions clearly ...

Quadra

IT Support Technician

Longwood, FL · On-site

$58K - $87K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Respond to incoming IT support requests via phone, email, chat, and ticketing system. * Troubleshoot and resolve hardware, software, and peripheral issues. * Document incidents and solutions clearly ...

Opendoor

IT Support Technician

Miami, FL · On-site

$20.50 - $28.25/hr

Deliver in-person walk-up support in the office and remote support via chat, email, and video ... Partner with IT Engineering, Security, and Workplace on cross-functional initiatives that improve ...

NCSA Sports

IT Support Specialist

Bradenton, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... or chat, and own them through to resolution or a clean handoff. * Provide hands-on support for ... Support technology needs during campus events, athletic competitions, and testing sessions ...

NCSA

IT Support Specialist

Bradenton, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... or chat, and own them through to resolution or a clean handoff. * Provide hands-on support for ... Support technology needs during campus events, athletic competitions, and testing sessions ...

next page

Showing results 1-20

All JobsTech Chat Support JobsTech Chat Support Jobs in Florida

Tech Chat Support information

What is a Tech Chat Support?

A Tech Chat Support job involves assisting customers with technical issues through online chat. Support agents help troubleshoot problems, provide guidance on product usage, and resolve technical concerns efficiently. They typically work with predefined scripts, troubleshooting steps, and knowledge bases to offer accurate solutions. Strong communication skills, technical knowledge, and patience are crucial for success in this role.

What are the typical daily responsibilities of a Tech Chat Support?

As a Tech Chat Support professional, your day usually involves responding to customer inquiries and troubleshooting technical issues via live chat platforms. You'll document each interaction, follow established procedures to resolve problems, and escalate more complex issues to higher-level support when needed. The role often requires multitasking across several chats at once and collaborating with other support team members to share information or updates. This fast-paced, customer-focused environment helps build strong communication and problem-solving skills while providing valuable technical support experience.

What are the key skills and qualifications needed to thrive as a Tech Chat Support, and why are they important?

To thrive as a Tech Chat Support, you need strong troubleshooting abilities, a good understanding of computer systems and applications, and typically a high school diploma or relevant technical certification. Familiarity with help desk ticketing systems, live chat platforms, and knowledge bases is often required. Excellent written communication, patience, and a customer-focused attitude are standout soft skills in this role. These skills and qualities help ensure that customer issues are resolved efficiently and with a positive experience, directly impacting customer satisfaction and company reputation.

What are the most commonly searched types of Tech Chat Support jobs in Florida?

The most popular types of Tech Chat Support jobs in Florida are:

What are popular job titles related to Tech Chat Support jobs in Florida?

For Tech Chat Support jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Tech Chat Support jobs in Florida look for?

The top searched job categories for Tech Chat Support jobs in Florida are:

Tech Chat Support jobs near you
Infographic showing various Tech Chat Support job openings in Florida as of August 2026, with employment types broken down into 70% Full Time, and 30% Contract. Highlights an 93% In-person, and 7% Hybrid job distribution.

Chat Support Sales Representative (In-Center)

AT and T

Miami, FL • On-site

$20.16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

AT&T rating

7.3

Company rating: 7.3 out of 10

Based on 729 frontline employees who took The Breakroom Quiz

53rd of 99 rated telecommunications companies

Job description

Note: This position reports to our 600 NW 79th Ave, Miami, FL 33126 location. If selected, you must be able to report to this work location.
Pay Transparency:
Along with paid training, our Customer Support Chat Specialists earn $20.16 per hour and up to $1000/month in additional commission if all sales goals are met. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
How You'll Make an Impact:
As a Customer Support Chat Specialist, you will assist customers through digital channels, including online chat and social media, addressing questions and concerns in sales, service, retention, billing, credit and collections, and tech support. You'll be on the frontline providing solutions virtually to customers to enhance their service experience, drive satisfaction, and foster loyalty.
What Your Day-to-Day Will Look Like:
• Handle customer interactions via digital channels, including online chat and social media, in a fast-
paced environment.
• Accurately resolve issues related to service, billing, payments, and collections.
• Explain bills and product features clearly.
• Troubleshoot basic problems and seek higher support if needed.
• Build customer confidence and loyalty by resolving issues.
• Support various customer inquiries, including technical issues.
• Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime.
What we are looking for:
• Unwavering Customer Focus
• Strong Work Ethic
• Adaptability
• Problem-Solving Skills
• Attention to Details
Joining our team comes with amazing perks and benefits:
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and
fiber where available) and AT&T home phone
• Tuition reimbursement program
• Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2
weeks after the first year. There are at least 6 company-designated holidays, and additional PTO is
provided based on the bargaining group to which you are hired.
• Paid Parental Leave
• Medical/Dental/Vision coverage
• 401(k) plan
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
If you are considering jobs like Chat Representative, Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit!
Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you're ready to take the lead as the voice of AT&T, we'd love to hear from you!
Your future is calling.
Apply today!
Weekly Hours:
40
Time Type:
Regular
Location:
Miami, Florida
AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.

What AT&T employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply