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Tech Chat Support Jobs in Florida (NOW HIRING)

Echelon

Operations Manager

Stuart, FL · On-site

$65K - $95K/yr

... and technology environment. Key Responsibilities Customer Service Leadership * Provide day-to-day leadership of the Customer Service team as they deliver live phone, email, and chat support for ...

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IT Support Technician III

Sanford, FL · On-site

$27/hr

The IT Support Technician III provides advanced technical support, leads escalations, and ... Resolve complex or high-priority user issues via phone, email, chat, or in person. * Manage user ...

Opendoor

IT Support Technician

Miami, FL · On-site

$20.50 - $28.25/hr

The IT Support Technician will serve as the primary technical resource for local employees ... via chat, email, and video. • Prepare and provision devices for new hires (imaging, MDM ...

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Tech Chat Support information

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$20.2K

$32.5K

$49.3K

How much do tech chat support jobs pay per year?

As of Jun 13, 2026, the average yearly pay for tech chat support in Florida is $32,492.00, according to ZipRecruiter salary data. Most workers in this role earn between $28,000.00 and $35,100.00 per year, depending on experience, location, and employer.

What is a Tech Chat Support job?

A Tech Chat Support job involves assisting customers with technical issues through online chat. Support agents help troubleshoot problems, provide guidance on product usage, and resolve technical concerns efficiently. They typically work with predefined scripts, troubleshooting steps, and knowledge bases to offer accurate solutions. Strong communication skills, technical knowledge, and patience are crucial for success in this role.

What are typical daily responsibilities for someone in a Tech Chat Support position?

As a Tech Chat Support professional, your day usually involves responding to customer inquiries and troubleshooting technical issues via live chat platforms. You'll document each interaction, follow established procedures to resolve problems, and escalate more complex issues to higher-level support when needed. The role often requires multitasking across several chats at once and collaborating with other support team members to share information or updates. This fast-paced, customer-focused environment helps build strong communication and problem-solving skills while providing valuable technical support experience.

What are the key skills and qualifications needed to thrive in the Tech Chat Support position, and why are they important?

To thrive as a Tech Chat Support, you need strong troubleshooting abilities, a good understanding of computer systems and applications, and typically a high school diploma or relevant technical certification. Familiarity with help desk ticketing systems, live chat platforms, and knowledge bases is often required. Excellent written communication, patience, and a customer-focused attitude are standout soft skills in this role. These skills and qualities help ensure that customer issues are resolved efficiently and with a positive experience, directly impacting customer satisfaction and company reputation.

What are the most commonly searched types of Tech Chat Support jobs in Florida? The most popular types of Tech Chat Support jobs in Florida are:
What are popular job titles related to Tech Chat Support jobs in Florida? For Tech Chat Support jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Tech Chat Support jobs in Florida look for? The top searched job categories for Tech Chat Support jobs in Florida are:
Tech Chat Support jobs near you

Social Media Chat Support Representative - Onsite

Teleperformance

North Lauderdale, FL • On-site

$17 - $22.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Teleperformance rating

5.4

Company rating: 5.4 out of 10

Based on 181 frontline employees who took The Breakroom Quiz

46th of 71 rated call and contact centers

Job description

Overview
About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
  • Paid Training
  • Competitive Wages
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Paid Time Off
  • Employee wellness and engagement programs

TP and You
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!
This position will be based on-site at our North Lauderdale, Florida location.
Responsibilities
Your Responsibilities
As a Contact Agent Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.
  • Handle and carefully respond to all customer inquires
  • Provide excellent customer service through active listening
  • Work with confidential customer informartion and treat it sensitively
  • Aim to resolve issues on the first call by being proactive
  • Appropriately communicate with customers

Qualifications
We're looking for fearless people - people who are inspired to deliver only the best in all that we do.
Qualifications:
  • High School Diploma or equivalent.
  • Minimum of 6 months of customer service experience.
  • Must be 18 years of age or older.
  • Ability to type at least 25 words per minute.
  • Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
  • Customer service and/or sales experience preferred.
  • College degree preferred but not required.

Key Competencies:
  • Process Excellence: Demonstrate commitment to following established procedures and be customer service driven.
  • Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
  • Communication: Outstanding communication, listening, and analytical skills.
  • Organizational Skills: Strong organizational and problem-solving skills.
  • Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused.
  • Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
  • Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
  • Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.

Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
EOE/Disability/Vets

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