As a Membership Support Specialist, you will serve as a primary point of contact for our clients ... At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You ...
As a Membership Support Specialist, you will serve as a primary point of contact for our clients ... At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You ...
As a Membership Support Specialist, you will serve as a primary point of contact for our clients ... At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You ...
As a Membership Support Specialist, you will serve as a primary point of contact for our clients ... At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You ...
Client Support Specialist
$17 - $23/hr
Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...
Client Support Specialist
$17 - $23/hr
Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...
Virtual Administrative assistant
Miami, FL · Remote
$17.25 - $23.25/hr
Who work remotely and use technology to deliver services to clients globally. Most work from their ... online chat support during business hours Compose correspondence/reports for own or manager ...
Virtual Administrative assistant
Miami, FL · Remote
$17.25 - $23.25/hr
Who work remotely and use technology to deliver services to clients globally. Most work from their ... online chat support during business hours Compose correspondence/reports for own or manager ...
Virtual Administrative assistant
Miami, FL · On-site +1
$17.25 - $23.25/hr
Who work remotely and use technology to deliver services to clients globally. Most work from their ... online chat support during business hours Compose correspondence/reports for own or manager ...
Virtual Administrative assistant
Miami, FL · On-site +1
$17.25 - $23.25/hr
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Chat/Phone Support Specialist - Remote
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Customer Support Specialists should stay informed about product specifications and the ability to ... WORK FROM HOME TECHNOLOGY REQUIREMENTS: Minimum PC Requirements CPU Speed * Dual Core 1.2 GHz or ...
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Customer Support Specialist for Miami, Florida
Miami, FL · On-site
$46K - $50K/yr
Veo is a global leader in AI-based sports camera technology. Our innovative, fully automatic camera ... We operate via email, phone, and chat * Support the second line team by resolving general tickets ...
Customer Support Specialist for Miami, Florida
Miami, FL · On-site
$46K - $50K/yr
Veo is a global leader in AI-based sports camera technology. Our innovative, fully automatic camera ... We operate via email, phone, and chat * Support the second line team by resolving general tickets ...
IT Support Specialist
Tallahassee, FL · On-site
IT Specialist, IT Site Support Eastern US Purpose: Deliver world class IT service and support to ... Provide technical support for Danfoss office and manufacturing environments via phone, email, chat ...
IT Support Specialist
Tallahassee, FL · On-site
IT Specialist, IT Site Support Eastern US Purpose: Deliver world class IT service and support to ... Provide technical support for Danfoss office and manufacturing environments via phone, email, chat ...
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$65K - $95K/yr
... and technology environment. Key Responsibilities Customer Service Leadership * Provide day-to-day leadership of the Customer Service team as they deliver live phone, email, and chat support for ...
Operations Manager
Stuart, FL · On-site
$65K - $95K/yr
... and technology environment. Key Responsibilities Customer Service Leadership * Provide day-to-day leadership of the Customer Service team as they deliver live phone, email, and chat support for ...
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IT Support Engineer
Kissimmee, FL · On-site
$40K - $70K/yr
Guide clients through step-by-step troubleshooting actions via phone, email, or chat, empowering ... Proven work experience in a Technical Support Engineer, Desktop Support Engineer, IT Help Desk ...
Quick apply
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IT Support Engineer
Kissimmee, FL · On-site
$40K - $70K/yr
Guide clients through step-by-step troubleshooting actions via phone, email, or chat, empowering ... Proven work experience in a Technical Support Engineer, Desktop Support Engineer, IT Help Desk ...
... or chat, and own them through to resolution or a clean handoff. * Provide hands-on support for ... Support technology needs during campus events, athletic competitions, and testing sessions ...
... or chat, and own them through to resolution or a clean handoff. * Provide hands-on support for ... Support technology needs during campus events, athletic competitions, and testing sessions ...
IT Support Technician
$18.75 - $25.75/hr
Respond to incoming IT support requests via phone, email, chat, and ticketing system. * Troubleshoot and resolve hardware, software, and peripheral issues. * Document incidents and solutions clearly ...
IT Support Technician
$18.75 - $25.75/hr
Respond to incoming IT support requests via phone, email, chat, and ticketing system. * Troubleshoot and resolve hardware, software, and peripheral issues. * Document incidents and solutions clearly ...
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IT Support Technician
Longwood, FL · On-site
$58K - $87K/yr
Respond to incoming IT support requests via phone, email, chat, and ticketing system. * Troubleshoot and resolve hardware, software, and peripheral issues. * Document incidents and solutions clearly ...
IT Support Technician
$18.75 - $25.75/hr
Respond to incoming IT support requests via phone, email, chat, and ticketing system. * Troubleshoot and resolve hardware, software, and peripheral issues. * Document incidents and solutions clearly ...
IT Support Technician
$18.75 - $25.75/hr
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IT Support Technician
Miami, FL · On-site
$20.50 - $28.25/hr
Deliver in-person walk-up support in the office and remote support via chat, email, and video ... Partner with IT Engineering, Security, and Workplace on cross-functional initiatives that improve ...
IT Support Technician
Miami, FL · On-site
$20.50 - $28.25/hr
Deliver in-person walk-up support in the office and remote support via chat, email, and video ... Partner with IT Engineering, Security, and Workplace on cross-functional initiatives that improve ...
IT Support Technician - Orlando, FL
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IT Support Technician - Orlando, FL
$78K - $123K/yr
Provide IT helpdesk support (Tier 1) for end-users on-site and remotely and via email, phone, and chat * Configure and maintain equipment including desktops, laptops, virtual machines, printers, and ...
Tech Chat Support information
What is a Tech Chat Support job?
A Tech Chat Support job involves assisting customers with technical issues through online chat. Support agents help troubleshoot problems, provide guidance on product usage, and resolve technical concerns efficiently. They typically work with predefined scripts, troubleshooting steps, and knowledge bases to offer accurate solutions. Strong communication skills, technical knowledge, and patience are crucial for success in this role.
What are typical daily responsibilities for someone in a Tech Chat Support position?
As a Tech Chat Support professional, your day usually involves responding to customer inquiries and troubleshooting technical issues via live chat platforms. You'll document each interaction, follow established procedures to resolve problems, and escalate more complex issues to higher-level support when needed. The role often requires multitasking across several chats at once and collaborating with other support team members to share information or updates. This fast-paced, customer-focused environment helps build strong communication and problem-solving skills while providing valuable technical support experience.
What are the key skills and qualifications needed to thrive in the Tech Chat Support position, and why are they important?
To thrive as a Tech Chat Support, you need strong troubleshooting abilities, a good understanding of computer systems and applications, and typically a high school diploma or relevant technical certification. Familiarity with help desk ticketing systems, live chat platforms, and knowledge bases is often required. Excellent written communication, patience, and a customer-focused attitude are standout soft skills in this role. These skills and qualities help ensure that customer issues are resolved efficiently and with a positive experience, directly impacting customer satisfaction and company reputation.
What are the most commonly searched types of Tech Chat Support jobs in Florida? The most popular types of Tech Chat Support jobs in Florida are:
What are popular job titles related to Tech Chat Support jobs in Florida? For Tech Chat Support jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Tech Chat Support jobs in Florida look for? The top searched job categories for Tech Chat Support jobs in Florida are:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 11 days ago
Teleperformance rating
5.4
Based on 187 frontline employees who took The Breakroom Quiz
46th of 72 rated call and contact centers
Job description
Overview
This position will be located on-site in North Lauderdale, Florida.
As a Membership Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications via chat with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment.
Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled.
To apply, click "Apply Now" in the job posting or visit the TP Careers site, https://www.tp.com/en-us/careers.
About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include
TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental.
We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible.
We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.
Your Career Starts Here
Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences.
Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit.
We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter!
Equal Opportunity Employer
TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests.
Responsibilities
Your Responsibilities
As a Membership Support Export, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.
Qualifications
We're looking for fearless people - people who are inspired to deliver only the best in all that we do.
Qualifications:
Key Competencies:
This position will be located on-site in North Lauderdale, Florida.
As a Membership Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications via chat with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment.
Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled.
To apply, click "Apply Now" in the job posting or visit the TP Careers site, https://www.tp.com/en-us/careers.
About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include
TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental.
We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible.
We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.
Your Career Starts Here
Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences.
Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit.
We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter!
Equal Opportunity Employer
TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests.
Responsibilities
Your Responsibilities
As a Membership Support Export, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.
- Handle and carefully respond to all customer inquires
- Provide excellent customer service through written communications via chat online
- Work with confidential customer informartion and treat it sensitively
- Aim to resolve issues on the first call by being proactive
- Appropriately communicate with customers
Qualifications
We're looking for fearless people - people who are inspired to deliver only the best in all that we do.
Qualifications:
- High School Diploma or equivalent.
- Minimum of 6 months of customer service experience.
- Must be 18 years of age or older.
- Ability to type at least 25 words per minute.
- Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
- Customer service and/or sales experience preferred.
- College degree preferred but not required.
Key Competencies:
- Process Excellence: Demonstrate commitment to following established procedures and be customer service driven.
- Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
- Communication: Outstanding communication, written, and analytical skills.
- Organizational Skills: Strong organizational and problem-solving skills.
- Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused.
- Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
- Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
- Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
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