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Tech Chat Support Jobs in Florida (NOW HIRING)

Morgan & Morgan, P.A.

IT Litify Support Tech

Tampa, FL

$20.25 - $28/hr

Provide frontline Salesforce technical support to end-users via phone calls, email, and chat ... Work collaboratively with other members of the IT Service Desk to foster a team-oriented ...

Pediatrix

IT Srvc & Support Analyst (Onsite)

Sunrise, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Single point of contact for all IT Services & Support via phone, chat, service portal, email & walk-up queries from internal customers * Troubleshoots software and hardware issues, with the goal of ...

Pediatrix

IT Srvc & Support Analyst (Onsite)

Sunrise, FL

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Single point of contact for all IT Services & Support via phone, chat, service portal, email & walk-up queries from internal customers * Troubleshoots software and hardware issues, with the goal of ...

Pediatrix

IT Srvc & Support Analyst (Onsite)

Sunrise, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Single point of contact for all IT Services & Support via phone, chat, service portal, email & walk-up queries from internal customers * Troubleshoots software and hardware issues, with the goal of ...

Morgan & Morgan, P.A.

IT Litify Support Tech

Tampa, FL · On-site

$20.25 - $28/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Provide frontline Salesforce technical support to end-users via phone calls, email, and chat ... Work collaboratively with other members of the IT Service Desk to foster a team-oriented ...

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Showing results 21-40

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Tech Chat Support information

What is a Tech Chat Support?

A Tech Chat Support job involves assisting customers with technical issues through online chat. Support agents help troubleshoot problems, provide guidance on product usage, and resolve technical concerns efficiently. They typically work with predefined scripts, troubleshooting steps, and knowledge bases to offer accurate solutions. Strong communication skills, technical knowledge, and patience are crucial for success in this role.

What are the typical daily responsibilities of a Tech Chat Support?

As a Tech Chat Support professional, your day usually involves responding to customer inquiries and troubleshooting technical issues via live chat platforms. You'll document each interaction, follow established procedures to resolve problems, and escalate more complex issues to higher-level support when needed. The role often requires multitasking across several chats at once and collaborating with other support team members to share information or updates. This fast-paced, customer-focused environment helps build strong communication and problem-solving skills while providing valuable technical support experience.

What are the key skills and qualifications needed to thrive as a Tech Chat Support, and why are they important?

To thrive as a Tech Chat Support, you need strong troubleshooting abilities, a good understanding of computer systems and applications, and typically a high school diploma or relevant technical certification. Familiarity with help desk ticketing systems, live chat platforms, and knowledge bases is often required. Excellent written communication, patience, and a customer-focused attitude are standout soft skills in this role. These skills and qualities help ensure that customer issues are resolved efficiently and with a positive experience, directly impacting customer satisfaction and company reputation.

What are the most commonly searched types of Tech Chat Support jobs in Florida?

The most popular types of Tech Chat Support jobs in Florida are:

What are popular job titles related to Tech Chat Support jobs in Florida?

For Tech Chat Support jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Tech Chat Support jobs in Florida look for?

The top searched job categories for Tech Chat Support jobs in Florida are:

Tech Chat Support jobs near you
Infographic showing various Tech Chat Support job openings in Florida as of August 2026, with employment types broken down into 70% Full Time, and 30% Contract. Highlights an 93% In-person, and 7% Hybrid job distribution.

Desktop Support in Largo, Florida

Desktop & Depot Support

Largo, FL • On-site

$17 - $25/hr

Full-time

Medical, Retirement

Posted 21 days ago

Job description

Description:

Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match!


Opportunity:

Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in Largo, Florida. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as:

  • Provide Workstation Software Break Fix support
  • IMAC – PC Install, Moves, Adds and Changes
  • Image Loads
  • Asset Recovery
  • Asset tagging
  • Printer Support
  • Client Center (Tech Bar) Support
  • IT Service Management Updates
  • Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned

Qualifications:

  • Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires
  • Knowledge of PC Imaging
  • Experience with change management and incident management
  • Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wipe

Preferred Qualifications:

  • Certified Dell Technician
  • Expertise in Inventory Control
Requirements:
  • Must be within driving distance of Largo, Florida, and willing to work onsite
  • Please note that pursuant to a government contract, this specific position requires U.S. citizenship status
  • Must be able to lift up to 40 lbs
  • Must be able to stand or walk for extended periods of time
  • Must be able to walk up and down stairs or ramps
  • Must be able to kneel and work under desks or in confined spaces
  • This position requires assigned team members to comply with drug testing, at time of hire or at regular or random intervals. Employees who are chosen to fill this role are expected to comply with testing requirements. VSO will pay the costs of all drug and/or alcohol tests it requires of employees and applicants. VSO will comply with applicable federal, state, and local laws relating to the use of drug and alcohol testing for employment purposes

What is Important to Us:

  • You are an excellent communicator in writing and speaking.
  • You have the ability to work independently but also value teamwork.
  • Your problem-solving skills are excellent.
  • You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.
  • You seek a community of virtue-centered co-workers and clients.

What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.


More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO’s success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at https://vso-inc.com/careers