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Evening Chat Support Jobs in Minnesota (NOW HIRING)

Allegro Home Delivery

Customer Service Specialist

Saint Paul, MN · On-site

$17.25 - $22.75/hr

... Support * Inbound and outbound customer communication via email, phone and chat to include: * Job ... Some weekend and evening hours may be required About Allegro Home Delivery: We are a fast-growing ...

Infinity by Marvin

Call Center Representative

Eagan, MN

$20 - $23/hr

Evening and weekend availability is required * Shifts include (but are not limited to): * 8:00 AM ... We take a better living approach with benefits to support you at work and beyond. From day one, you ...

HealthPartners

MN · On-site

$37.46 - $56.20/hr

This includes proactive Employee Health Services programs support, incidental issue intake and ... chat, etc. This role will balance various stakeholder needs to each unique situation (e.g ...

Infinity by Marvin

Call Center Representative

Eagan, MN

$20 - $23/hr

Evening and weekend availability is required * Shifts include (but are not limited to): * 8:00 AM ... We take a better living approach with benefits to support you at work and beyond. From day one, you ...

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All JobsEvening Chat Support JobsEvening Chat Support Jobs in Minnesota

Evening Chat Support information

See Minnesota salary details

$14

$25

$43

How much do evening chat support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for evening chat support in Minnesota is $25.51, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $27.79 per hour, depending on experience, location, and employer.

What is an evening chat support?

An evening chat support job involves assisting customers through online chat during evening hours, typically after standard business times. Employees in this role respond to customer inquiries, resolve issues, and provide product or service information via live chat on websites or apps. This role requires strong communication skills, patience, and the ability to multitask in a fast-paced environment. Evening chat support is often remote and may include working weekends or holidays depending on the employer's needs.

What are the key skills and qualifications needed to thrive as an evening chat support?

To thrive as an Evening Chat Support representative, you need excellent written communication skills, strong problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, customer relationship management (CRM) systems, and ticketing software is typically required. Patience, active listening, and the ability to manage stress during high-volume periods are essential soft skills in this role. These competencies ensure prompt, effective, and empathetic service, leading to high customer satisfaction during after-hours support.

What are some common challenges faced by evening chat support and how can they be managed?

Evening Chat Support agents often encounter challenges such as handling high volumes of inquiries during peak hours and addressing issues that may require escalation when other departments are offline. To manage these situations, it's important to develop strong multitasking skills, maintain clear and professional communication, and be familiar with internal resources or escalation protocols. Proactively setting expectations with customers regarding follow-up times and collaborating closely with teammates during shift handovers can also help ensure a smooth support experience.

What is the difference between Evening Chat Support vs Customer Service Representative?

AspectEvening Chat SupportCustomer Service Representative
Work HoursPrimarily evening shifts, often part-time or flexibleVaried shifts, including day, evening, and weekend hours
Work EnvironmentOnline chat platforms, remote or call center settingsIn-person, call centers, or remote customer service
Required SkillsExcellent written communication, problem-solving, patienceVerbal communication, problem-solving, customer interaction skills
CertificationsNone typically required, but customer service training helpfulCustomer service or communication certifications optional

While both roles involve assisting customers, Evening Chat Support focuses on online chat interactions during evening hours, emphasizing written communication. Customer Service Representatives may work across multiple channels, including phone and in-person, with varied schedules. The roles share skills like problem-solving and customer interaction but differ mainly in communication medium and work hours.

What are the most commonly searched types of Chat Support jobs in Minnesota?

The most popular types of Chat Support jobs in Minnesota are:

What cities in Minnesota are hiring for Evening Chat Support jobs?

Cities in Minnesota with the most Evening Chat Support job openings:

Evening Chat Support jobs near you
Infographic showing various Evening Chat Support job openings in Minnesota as of August 2026, with employment types broken down into 66% Full Time, 17% Part Time, and 17% Temporary. Highlights an 100% In-person job distribution, with an average salary of $53,064 per year, or $25.5 per hour.

Resident Advocate, Avivo Village Central Minnesota - Evening Shift

AVIVO

Saint Cloud, MN • On-site

$24.84 - $31.05/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 3 days ago

Key responsibilities

  • Build positive, supportive relationships with residents and provide person-centered services

  • Help maintain a safe, welcoming, and respectful environment for residents and guests

  • Respond to resident concerns, emergencies, and crisis situations using de-escalation and problem-solving skills

Job description

Do you know, you have the power to change the course of someone's life?
Avivo employees do this every day, and we want you to join the team. At Avivo, our employees work with utter commitment to their clients, embracing the full person, believing in the dignity of all people.
Help Launch Avivo Village Central Minnesota
Be Part of the Founding Team
Opening in Fall 2026, Avivo Village Central Minnesota is bringing Avivo's innovative approach to ending homelessness to St. Cloud.
As a Resident Advocate, you'll help launch a brand-new program and serve on the front lines of supporting individuals as they work toward housing stability, improved wellness, and long-term success. You'll build meaningful relationships with residents, help create a safe and welcoming environment, and play a key role in the daily operations of the Village.
Founding Team Opportunity: Help shape the culture, resident experience, and day-to-day operations of Avivo Village Central Minnesota from day one.
Avivo Village Central Minnesota is currently hiring multiple Resident Advocates for evening shifts as we build our founding team.
Available Evening Schedules
  • Sunday-Wednesday, 3:00 PM-11:00 PM
  • Thursday-Sunday, 3:00 PM-11:00 PM

Applicants must be able to work one of the available evening schedules. Specific schedule assignments will be discussed during the hiring process.
Why Candidates Love Avivo: Full-time pay and benefits with a 32-hour work week.
What You'll Do
  • Build positive, supportive relationships with residents and provide person-centered services
  • Help maintain a safe, welcoming, and respectful environment for residents and guests
  • Respond to resident concerns, emergencies, and crisis situations using de-escalation and problem-solving skills
  • Conduct wellness and safety checks throughout the facility and support resident well-being
  • Support residents with basic needs, resources, meals, and daily living supports
  • Facilitate positive interactions, activities, and community-building opportunities for residents
  • Maintain accurate documentation and records in required systems
  • Assist with resident move-ins, move-outs, room preparation, and maintaining a clean and safe environment
  • Collaborate with Case Managers, Team Leads, and community partners to support resident success
  • Support Housing First, Wellness & Safety, Motivational Interviewing, and Trauma-Informed Care practices throughout the program

What You Bring
  • High school diploma or GED required
  • Two years of experience working with individuals experiencing homelessness or other populations facing complex barriers
  • Lived experience may be considered as part of the experience requirement
  • Experience working in a fast-paced, mission-driven environment
  • Commitment to providing culturally responsive and person-centered services
  • Strong communication, relationship-building, and conflict-resolution skills
  • Ability to remain calm and make sound decisions during crisis situations
  • Ability to work effectively with individuals from diverse backgrounds and experiences
  • Strong teamwork, problem-solving, and organizational skills
  • CPR certification or willingness to obtain certification upon hire
  • Commitment to Housing First, Wellness & Safety, and Trauma-Informed Care principles
What We Offer
  • 32-hour full-time work week
  • Medical Health plan
  • Health Savings Account (HSA)
  • Nice Healthcare: offers chat, video visits and in-home primary care visits
  • Dental plan
  • Dependent Care Flexible Spending Account (FSA)
  • Basic Life/AD&D & Voluntary Life/AD&D
  • Long term disability
  • Option to purchase critical illness, accident insurance and short-term disability
  • 401(k) Plan
  • 10 Paid holidays & generous PTO
How to Apply
Submit your application online through Avivo's Careers page at Avivomn.org. Qualified candidates will be contacted for next steps. Early applications encouraged as interviews are conducted on a rolling basis.
Make a Difference with Avivo.
Avivo will begin participating in E-Verify effective July 1, 2025.
Avivo will recruit, hire, promote and transfer qualified persons into all job classifications regardless of race, gender, religion, skin color, national origin or ancestry, physical disability (including pregnancy) or mental disability, age, gender identity, sexual orientation, legally protected medical condition, family care status, marital status, veteran status, or genetic characteristics.

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