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Weekend Chat Support Jobs in Minnesota (NOW HIRING)

Tennant Company

Customer Service Rep 1

Eden Prairie, MN · On-site

$21.50/hr

Provide customer support primarily through incoming phone calls, with additional responsibilities that may include email and/or online chat support * Field requests from a diverse customer base to ...

krg technology inc

Customer Support

Saint Paul, MN

$17.25 - $22/hr

Customer Support Duration : Full Time Location : St Paul, MN Excellent written and verbal ... chat and internet response system (email). Additional Information Immediate Interview

Tennant Company

Customer Service Rep 1

Eden Prairie, MN · On-site

$21.50/hr

Provide customer support primarily through incoming phone calls, with additional responsibilities that may include email and/or online chat support * Field requests from a diverse customer base to ...

HealthPartners

Support Center Analyst

Bloomington, MN · On-site

$24.04 - $36.06/hr

The Analyst responds to support requests received through phone calls, live chat, online portals ... and weekends, as needed. * Proficiency with Microsoft Office applications, including Teams.

krg technology inc

Customer Support

Saint Paul, MN

$17.25 - $22/hr

We are looking Customer Support @ St Paul, MN for the below mentioned . Kindly forward me your ... chat and internet response system (email). Additional Information Immediate Interview

HealthPartners

Support Center Analyst

Bloomington, MN · On-site

The Analyst responds to support requests received through phone calls, live chat, online portals ... and weekends, as needed. * Proficiency with Microsoft Office applications, including Teams.

New

HealthPartners

Support Center Analyst

Bloomington, MN · On-site

The Analyst responds to support requests received through phone calls, live chat, online portals ... and weekends, as needed. * Proficiency with Microsoft Office applications, including Teams.

New

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All JobsChat Support JobsWeekend Chat Support JobsWeekend Chat Support Jobs in Minnesota

Weekend Chat Support information

What is a Weekend Chat Support job?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are typical daily responsibilities for a Weekend Chat Support agent?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in the Weekend Chat Support position, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Minnesota? The most popular types of Chat Support jobs in Minnesota are:
What are popular job titles related to Weekend Chat Support jobs in Minnesota? For Weekend Chat Support jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Weekend Chat Support jobs in Minnesota look for? The top searched job categories for Weekend Chat Support jobs in Minnesota are:
What cities in Minnesota are hiring for Weekend Chat Support jobs? Cities in Minnesota with the most Weekend Chat Support job openings:
Weekend Chat Support jobs near you
Infographic showing various Weekend Chat Support job openings in Minnesota as of July 2026, with employment types broken down into 77% Full Time, 7% Part Time, 1% Temporary, 14% Contract, and 1% Summer. Highlights an 80% Physical, 5% Hybrid, and 15% Remote job distribution.
Customer Service Rep 1

Customer Service Rep 1

Tennant Company

Eden Prairie, MN • On-site

$21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Tennant Company rating

7.8

Company rating: 7.8 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

183rd of 433 rated machine equipment manufacturers

Job description

Customer Service Representative 1
Eden Prairie, MN
Monday - Friday
$36,600 - $54,900 Starting hourly rate $21.50
With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never expected.
This role is eligible for a $2,000 sign-on bonus
As a Customer Service Representative I, you will play a critical role in delivering timely, accurate, and solution-oriented support to a diverse customer base. This role is ideal for individuals who are motivated to learn, take ownership of their work, and build strong relationships across teams while contributing to a fast-paced, dynamic environment where your voice and ideas matter. Come join a high-impact, customer-focused team where your contributions directly shape the customer experience and business outcomes.
Responsibilities:
  • Manage a high volume of incoming phone and electronic requests for part orders, service requests, and product information from internal and external customers in an accurate and efficient manner
  • Provide customer support primarily through incoming phone calls, with additional responsibilities that may include email and/or online chat support
  • Field requests from a diverse customer base to include government, end-users, distributors, nationwide Fortune 500 businesses, internal sales and service representatives
  • Communicate and follow through with internal and external customers with a focus on urgency, documentation, quality and customer satisfaction
  • Understand Tennant products and services to expertly advise customers of all required purchase order information
  • Adhere to all documented procedures related to orders, quotes and service inquiries
  • Effectively own and manage daily open orders, billing blocks, and service notification reports
  • Navigating and troubleshooting all inquiries submitted through company online purchasing website
  • Partner within Customer Service teams to build effective relationships with other internal departments to include Sales, Service, Supply Chain, Logistics, Engineering, Marketing and Legal
  • Effectively resolve customer inquiries, quote, order and general requests, while balancing customer and company needs, including:
    • Electronic requests for W9, SDS, POD, certificates of insurance, part identification and vendor information requests
    • Status of part and service orders, shipment tracking information, back orders, purchase order confirmations

Required Education and Experience:
  • High school diploma or equivalent
  • Excellent keyboard skills, particularly adept at multitasking while engaging with customers over the phone
  • Intermediate PC and PC applications skills (Microsoft)Proficiency with Microsoft Outlook
  • Experience working in a multi-application and dual monitor environment

Preferred Experience
  • 0-2 years' experience in a customer contact center environment
  • SAP and/or FSM ERP systems and Cisco soft phone experience

Required Interpersonal and Behavioral Skills:
  • Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
  • Communicates Effectively / Collaboration - Building partnerships and working collaboratively with others to meet shared objectives.
  • Drives Results - Consistently achieving results, even under tough circumstances.
  • Decision Quality / Problem Solving - Making good and timely decisions that keep the organization moving forward
  • Nimble Learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder
  • Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
  • Values Differences - Recognizing the value that different perspectives and cultures bring to an organization.

Total Compensation = Pay range + Benefits
Posted salary ranges are made in good faith. Tennant Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity. The salary range reflects both entry into the role and future growth. Total Compensation = Base Salary + Benefits
Benefits = A comprehensive benefits package including multiple medical plan options, 401(k) with a 100% match up to 6%, paid vacation time, up to 8 paid company holidays and 3 personal holidays per year, dental and vision coverage, wellness rewards, robust family support programs, company-paid disability and life insurance, and a full Employee Assistance Program.
Defining Our Employee Value Proposition
At Tennant Company, we...
Discover fulfilling work with opportunities for growth and meaningful recognition.
Drive the quality and innovation our customers rely on in our products and services.
Connect with people who care about each other, our brands and our communities.
These are the principles that define how our employees experience Tennant Company, make Tennant a great place to grow your career, and are at the core of our legacy and future. Together, they serve as guideposts for working with our customers, our partners and one another.
Begin your journey with us. Let's reinvent how the world cleans.
Equal Opportunity Employer
Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, creed, religion, sex, national origin, physical or mental disability, age, veteran status, pregnancy, sexual orientation, genetic information, gender identity, or any other basis protected by state or federal law or local ordinance.

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