Title: IT Technical Support / Chat Support Location: Columbus, OH 43219 Duration: 06 Months Pay Rate: $21.00/- on W2 About Job: Roles and Responsibilities: Demonstrate strong customer service skills ...
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Title: IT Technical Support / Chat Support Location: Columbus, OH 43219 Duration: 06 Months Pay Rate: $21.00/- on W2 About Job: Roles and Responsibilities: Demonstrate strong customer service skills ...
Title: IT Technical Support / Chat Support Location: Columbus, OH 43219 Duration: 06 Months Pay Rate: $21.00/- on W2 About Job: Roles and Responsibilities: The Service Desk Chat Agent is the first ...
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Title: IT Technical Support / Chat Support Location: Columbus, OH 43219 Duration: 06 Months Pay Rate: $21.00/- on W2 About Job: Roles and Responsibilities: The Service Desk Chat Agent is the first ...
Customer Experience Specialist, Home Lending
$17.25 - $21.50/hr
Respond to inbound email inquiries and manage real-time chat support (in future-state implementation), providing accurate, helpful, and timely information. * Take ownership of escalation calls from ...
Customer Experience Specialist, Home Lending
$17.25 - $21.50/hr
Respond to inbound email inquiries and manage real-time chat support (in future-state implementation), providing accurate, helpful, and timely information. * Take ownership of escalation calls from ...
Respond to inbound email/phone inquiries and manage real-time chat support (in future-state implementation), providing accurate, helpful, and timely information. * Take ownership of escalation calls ...
Respond to inbound email/phone inquiries and manage real-time chat support (in future-state implementation), providing accurate, helpful, and timely information. * Take ownership of escalation calls ...
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The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Quick apply
Technical Support
Columbus, OH · On-site
$20 - $22/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Customer Experience Specialist, Home Lending
Columbus, OH · On-site
$16.50 - $20.75/hr
Respond to inbound email inquiries and manage real-time chat support (in future-state implementation), providing accurate, helpful, and timely information. * Take ownership of escalation calls from ...
Customer Experience Specialist, Home Lending
Columbus, OH · On-site
$16.50 - $20.75/hr
Respond to inbound email inquiries and manage real-time chat support (in future-state implementation), providing accurate, helpful, and timely information. * Take ownership of escalation calls from ...
Customer Experience Specialist, Home Lending
Columbus, OH · On-site
$17.25 - $21.50/hr
Respond to inbound email inquiries and manage real-time chat support (in future-state implementation), providing accurate, helpful, and timely information. * Take ownership of escalation calls from ...
Customer Experience Specialist, Home Lending
Columbus, OH · On-site
$17.25 - $21.50/hr
Respond to inbound email inquiries and manage real-time chat support (in future-state implementation), providing accurate, helpful, and timely information. * Take ownership of escalation calls from ...
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Technical Support/ IT Support-- Columbus, OH 43219
Columbus, OH · On-site
$20 - $26/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced, 24x7x365 environment. This role is responsible for delivering ...
Quick apply
Technical Support/ IT Support-- Columbus, OH 43219
Columbus, OH · On-site
$20 - $26/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced, 24x7x365 environment. This role is responsible for delivering ...
Respond to inbound email/phone inquiries and manage real-time chat support (in future-state implementation), providing accurate, helpful, and timely information. * Take ownership of escalation calls ...
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$20 - $22/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Quick apply
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Columbus, OH · On-site
$20 - $22/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
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Columbus, OH · On-site
$24 - $25/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced, 24x7x365 environment. This role is responsible for delivering ...
Quick apply
IT Support
Columbus, OH · On-site
$24 - $25/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced, 24x7x365 environment. This role is responsible for delivering ...
Call Center / Chat Agent (REMOTE)
Columbus, OH · Remote
$19 - $19.50/hr
EV Concierge Representative Supporting a Leading U.S. Automotive Company Join the Future of ... Support customers via phone, chat, and email * Answer questions related to: * Electric vehicle ...
New
Call Center / Chat Agent (REMOTE)
Columbus, OH · Remote
$19 - $19.50/hr
EV Concierge Representative Supporting a Leading U.S. Automotive Company Join the Future of ... Support customers via phone, chat, and email * Answer questions related to: * Electric vehicle ...
New
Respond to inbound email/phone inquiries and manage real-time chat support (in future-state implementation), providing accurate, helpful, and timely information. * Take ownership of escalation calls ...
Respond to inbound email/phone inquiries and manage real-time chat support (in future-state implementation), providing accurate, helpful, and timely information. * Take ownership of escalation calls ...
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. * This role is responsible for ...
Quick apply
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. * This role is responsible for ...
Be Seen First
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
New
Quick apply
Be Seen First
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
New
Customer Support Specialist
Columbus, OH · Remote
$20/hr
As a Customer Support Specialist, you'll play a key role in ensuring our clients' customers receive ... Responding to customer inquiries via phone, email, and/or chat * Providing fast, friendly, and ...
Quick apply
Customer Support Specialist
Columbus, OH · Remote
$20/hr
As a Customer Support Specialist, you'll play a key role in ensuring our clients' customers receive ... Responding to customer inquiries via phone, email, and/or chat * Providing fast, friendly, and ...
Customer Support Specialist
Columbus, OH · Remote
$20/hr
As a Customer Support Specialist, you'll play a key role in ensuring our clients' customers receive ... Responding to customer inquiries via phone, email, and/or chat * Providing fast, friendly, and ...
Customer Support Specialist
Columbus, OH · Remote
$20/hr
As a Customer Support Specialist, you'll play a key role in ensuring our clients' customers receive ... Responding to customer inquiries via phone, email, and/or chat * Providing fast, friendly, and ...
Customer Support Specialist (Remote)
Columbus, OH · Remote
$17.50 - $23.50/hr
Provide exceptional customer support via phone, email, and chat * Assist customers with product inquiries, order processing, and issue resolution * Collaborate with internal teams to ensure timely ...
New
Quick apply
Customer Support Specialist (Remote)
Columbus, OH · Remote
$17.50 - $23.50/hr
Provide exceptional customer support via phone, email, and chat * Assist customers with product inquiries, order processing, and issue resolution * Collaborate with internal teams to ensure timely ...
New
IT Support/ Help Desk in Columbus, OH 43219
Columbus, OH · On-site
$20 - $21/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Quick apply
IT Support/ Help Desk in Columbus, OH 43219
Columbus, OH · On-site
$20 - $21/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Chat Support information
See salary details
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
How much do chat support jobs pay per hour?
As of Aug 23, 2026, the average hourly pay for chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.
What are popular job titles related to Chat Support jobs?
For Chat Support jobs, the most frequently searched job titles are:
What job categories do people searching Chat Support jobs look for?
The top searched job categories for Chat Support jobs are:
What cities are hiring for Chat Support jobs?
Cities with the most Chat Support job openings:
What states have the most Chat Support jobs?
States with the most job openings for Chat Support jobs include:
What are the most commonly searched types of Chat Support jobs?
The most popular types of Chat Support jobs are:
$21/hr
Contractor
Re-posted 23 days ago
Job description
Title: IT Technical Support / Chat Support
Location: Columbus, OH 43219
Duration: 06 Months
Pay Rate: $21.00/- on W2
About Job:
Roles and Responsibilities:
Demonstrate strong customer service skills to provide phone support including:
Listening to the customer to gain an accurate understanding of the situation
Being empathetic to the customer's situation and having a sense of urgency to resolve the issue
Producing accurate, detailed documentation at the client, problem and incident level
Resolving conflict
• Responsible for high quality end-user technical support, related to enterprise software and hardware
• Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment.
• Under general oversight, provides after hours and weekend support as needed.
• The position requires attention to detail, follow through, teamwork focus and positive attitude.
• An understanding of technology and the ability to apply that knowledge to support all existing systems
• Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person
• Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly
• Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations
• Provides investigation, diagnosis, resolution and recovery for hardware/software problems
• Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment
• Preferred work experience in technical support role but not required
• Required Education: High school diploma or GED with relevant work experience
• Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly
• Self motivated and ability to work on own initiative in a high pressure environment
• Willing to work variable shifts including evenings, weekends and public holidays
Listening to the customer to gain an accurate understanding of the situation
Being empathetic to the customer's situation and having a sense of urgency to resolve the issue
Producing accurate, detailed documentation at the client, problem and incident level
Resolving conflict
• Responsible for high quality end-user technical support, related to enterprise software and hardware
• Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment.
• Under general oversight, provides after hours and weekend support as needed.
• The position requires attention to detail, follow through, teamwork focus and positive attitude.
• An understanding of technology and the ability to apply that knowledge to support all existing systems
• Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person
• Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly
• Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations
• Provides investigation, diagnosis, resolution and recovery for hardware/software problems
• Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment
• Preferred work experience in technical support role but not required
• Required Education: High school diploma or GED with relevant work experience
• Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly
• Self motivated and ability to work on own initiative in a high pressure environment
• Willing to work variable shifts including evenings, weekends and public holidays
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