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Live Chat Assistant Jobs in Minnesota (NOW HIRING)

Kline Volvo

Technology Coordinator

Saint Paul, MN · On-site

You will assist the customer with questions regarding the use of their new vehicle. You will get ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...

Kline Volvo

Technology Coordinator

Saint Paul, MN · On-site

You will assist the customer with questions regarding the use of their new vehicle. You will get ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...

Kline Volvo

Technology Coordinator

Saint Paul, MN · On-site

You will assist the customer with questions regarding the use of their new vehicle. You will get ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...

Kline Volvo

Technology Coordinator

Saint Paul, MN · On-site

You will assist the customer with questions regarding the use of their new vehicle. You will get ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...

Kline Volvo

Technology Coordinator

Saint Paul, MN

You will assist the customer with questions regarding the use of their new vehicle. You will get ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...

Brilliant Earth

Jewelry Consultant

Edina, MN · On-site

$20 - $22/hr

... live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team ...

Brilliant Earth

Jewelry Consultant

Edina, MN · On-site

$20 - $22/hr

... live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team ...

Brilliant Earth

Jewelry Consultant

Edina, MN

$20 - $22/hr

... live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team ...

Brilliant Earth

Jewelry Consultant

Edina, MN · On-site

$20 - $22/hr

... live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team ...

Labor Solutions, LLC

Be Seen First

Account Sales Representative

Roseville, MN · On-site

$20 - $22/hr

Serve as first point of contact for customer inquiries via phone, email and live chat. * Qualify ... Learn our products and services to confidently assist customers. * Provide facility tours for local ...

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Labor Solutions, LLC

Be Seen First

Account Sales Coordinator

Bloomington, MN · On-site

$19 - $22/hr

Serve as first point of contact for customer inquiries via phone, email and live chat. * Qualify ... Learn our products and services to confidently assist customers. * Provide facility tours for local ...

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Live Chat Assistant information

What challenges do live chat assistants face when managing multiple conversations?

Live Chat Assistants often juggle several conversations at once, which can be challenging when trying to provide timely and personalized responses to each customer. Maintaining accuracy and empathy while switching between chats requires strong multitasking and organizational skills. It's important to stay calm under pressure, use available support tools effectively, and prioritize issues based on urgency to ensure customer satisfaction and avoid errors.

What skills and qualifications are needed to be a live chat assistant?

To thrive as a Live Chat Assistant, strong written communication, problem-solving abilities, and customer service experience are essential, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or LiveChat is typically required. Outstanding multitasking, active listening, and patience help individuals excel in addressing customer inquiries efficiently and empathetically. These skills ensure timely, accurate responses and positive customer experiences, which are crucial for maintaining brand reputation and satisfaction.

What is the difference between Live Chat Assistant vs Customer Service Representative?

AspectLive Chat AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often requires customer service or communication training
Work EnvironmentOnline, remote, or in-office chat platformsIn-office or remote call centers, retail stores, or offices
Industry UsageCustomer support, e-commerce, tech companiesRetail, telecom, banking, and various service industries
Common Search/ComparisonOften compared for online support rolesMore general customer service roles

Live Chat Assistants primarily handle online customer inquiries via chat platforms, focusing on quick, written communication. Customer Service Representatives may handle calls, emails, or in-person interactions, often requiring broader communication skills. While both roles support customer needs, Live Chat Assistants specialize in digital, real-time chat support, making them ideal for online businesses.

What is a live chat assistant?

Live Chat Assistants are professionals who provide real-time customer support through online chat platforms. They assist customers by answering questions, resolving issues, and offering information about products or services. Live Chat Assistants typically work for companies in various industries, helping to improve customer satisfaction and streamline communication. Their role often requires strong written communication skills, multitasking abilities, and familiarity with customer service software.
What are the most commonly searched types of Live Chat jobs in Minnesota? The most popular types of Live Chat jobs in Minnesota are:
What are popular job titles related to Live Chat Assistant jobs in Minnesota? For Live Chat Assistant jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Live Chat Assistant jobs in Minnesota look for? The top searched job categories for Live Chat Assistant jobs in Minnesota are:
Live Chat Assistant jobs near you
Infographic showing various Live Chat Assistant job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Technology Coordinator

Kline Volvo

Saint Paul, MN • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 6 days ago

Job description

Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Business Development Team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.
In this role, you will be the link between the buyer and their new vehicle. You will assist the customer with questions regarding the use of their new vehicle. You will get them acquainted with their vehicle in the use of all their technology features. You will learn about all of the newest vehicles and technologies on the market. We have an in-house training team dedicated to your success; offering online and in-store training programs with our manufacturers.
At Kline Volvo, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Kline Volvo is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
What We Offer
  • Medical and Dental
  • 401K Plan
  • Paid time off and vacation
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long term job security
  • Health and wellness
  • Flexible Work Schedule
  • Saturday Lunches
  • Discounts on products and services

Responsibilities
  • Answer customer calls and establish follows-up with sales appointments
  • Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
  • Provide customers with initial product information & direct them to the appropriate dealership resources
  • Participate in team & process development sessions - keeping positive relationships with teammates, sales teams and dealership management

Qualifications
  • Strong customer service experience
  • Team player attitude
  • Prompt and courteous
  • Enthusiastic personality
  • Must have strong computer skills
  • Willing to submit to a pre-employment background check & drug screen

Apply