Moderate the live chat while interacting with hundreds of collectors throughout the evening ... * Assist with product organization and break preparation before and after live shows as needed.
New
Quick apply
Moderate the live chat while interacting with hundreds of collectors throughout the evening ... * Assist with product organization and break preparation before and after live shows as needed.
New
Technology Coordinator
Saint Paul, MN · On-site
You will assist the customer with questions regarding the use of their new vehicle. You will get ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...
Technology Coordinator
Saint Paul, MN · On-site
You will assist the customer with questions regarding the use of their new vehicle. You will get ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...
Technology Coordinator
Saint Paul, MN · On-site
You will assist the customer with questions regarding the use of their new vehicle. You will get ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...
Technology Coordinator
Saint Paul, MN · On-site
You will assist the customer with questions regarding the use of their new vehicle. You will get ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...
Customer Service Representative
$16.25 - $22/hr
... best assist the inquirer. Combined, these teams average over 6000 customer contacts per week ... Duties may include live chat and internet response system (email). Attends training sessions, group ...
Customer Service Representative
$16.25 - $22/hr
... best assist the inquirer. Combined, these teams average over 6000 customer contacts per week ... Duties may include live chat and internet response system (email). Attends training sessions, group ...
You will assist the customer with questions regarding the use of their new vehicle. You will get ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...
You will assist the customer with questions regarding the use of their new vehicle. You will get ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...
Technology Coordinator
Saint Paul, MN · On-site
You will assist the customer with questions regarding the use of their new vehicle. You will get ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...
Technology Coordinator
Saint Paul, MN · On-site
You will assist the customer with questions regarding the use of their new vehicle. You will get ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...
Technology Coordinator
Saint Paul, MN · On-site
You will assist the customer with questions regarding the use of their new vehicle. You will get ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...
Technology Coordinator
Saint Paul, MN · On-site
You will assist the customer with questions regarding the use of their new vehicle. You will get ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...
Internet Sales/ BDC
Burnsville, MN · On-site
You will assist the customer with questions regarding the company, perspective vehicles, and their ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...
Internet Sales/ BDC
Burnsville, MN · On-site
You will assist the customer with questions regarding the company, perspective vehicles, and their ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...
You will assist the customer with questions regarding the company, perspective vehicles, and their ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...
You will assist the customer with questions regarding the company, perspective vehicles, and their ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...
Internet Sales/ BDC
Burnsville, MN · On-site
You will assist the customer with questions regarding the company, perspective vehicles, and their ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...
Internet Sales/ BDC
Burnsville, MN · On-site
You will assist the customer with questions regarding the company, perspective vehicles, and their ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...
You will assist the customer with questions regarding the company, perspective vehicles, and their ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...
You will assist the customer with questions regarding the company, perspective vehicles, and their ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...
Customer Support Representative - MN
Bloomington, MN · On-site +1
$16 - $22/hr
Serve as the first point of contact for customer support (primarily via email, phone, and live chat). * Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer ...
Customer Support Representative - MN
Bloomington, MN · On-site +1
$16 - $22/hr
Serve as the first point of contact for customer support (primarily via email, phone, and live chat). * Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer ...
Jewelry Consultant
Edina, MN · On-site
$20 - $22/hr
... live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team ...
Jewelry Consultant
Edina, MN · On-site
$20 - $22/hr
... live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team ...
Jewelry Consultant
Edina, MN · On-site
$20 - $22/hr
... live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team ...
Jewelry Consultant
Edina, MN · On-site
$20 - $22/hr
... live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team ...
Jewelry Consultant
$20 - $22/hr
... live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team ...
Quick apply
Jewelry Consultant
$20 - $22/hr
... live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team ...
Jewelry Consultant
Edina, MN · On-site
$20 - $22/hr
... live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team ...
Jewelry Consultant
Edina, MN · On-site
$20 - $22/hr
... live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team ...
Caring Center Advisor-Onsite
Eden Prairie, MN · On-site
... assistant. JOB SUMMARY DESCRIPTION This position requires excellent communication and people skills ... This role will include heavy use of phone (inbound and outbound), email and live chat in office or ...
Caring Center Advisor-Onsite
Eden Prairie, MN · On-site
... assistant. JOB SUMMARY DESCRIPTION This position requires excellent communication and people skills ... This role will include heavy use of phone (inbound and outbound), email and live chat in office or ...
... assistant. JOB SUMMARY DESCRIPTION This position requires excellent communication and people skills ... This role will include heavy use of phone (inbound and outbound), email and live chat in office or ...
... assistant. JOB SUMMARY DESCRIPTION This position requires excellent communication and people skills ... This role will include heavy use of phone (inbound and outbound), email and live chat in office or ...
Be Seen First
Account Sales Representative
Roseville, MN · On-site
$20 - $22/hr
Serve as first point of contact for customer inquiries via phone, email and live chat. * Qualify ... Learn our products and services to confidently assist customers. * Provide facility tours for local ...
Quick apply
Be Seen First
Account Sales Representative
Roseville, MN · On-site
$20 - $22/hr
Serve as first point of contact for customer inquiries via phone, email and live chat. * Qualify ... Learn our products and services to confidently assist customers. * Provide facility tours for local ...
Be Seen First
Account Sales Coordinator
Bloomington, MN · On-site
$19 - $22/hr
Serve as first point of contact for customer inquiries via phone, email and live chat. * Qualify ... Learn our products and services to confidently assist customers. * Provide facility tours for local ...
Quick apply
Be Seen First
Account Sales Coordinator
Bloomington, MN · On-site
$19 - $22/hr
Serve as first point of contact for customer inquiries via phone, email and live chat. * Qualify ... Learn our products and services to confidently assist customers. * Provide facility tours for local ...
Live Chat Assistant information
What challenges do live chat assistants face when managing multiple conversations?
Live Chat Assistants often juggle several conversations at once, which can be challenging when trying to provide timely and personalized responses to each customer. Maintaining accuracy and empathy while switching between chats requires strong multitasking and organizational skills. It's important to stay calm under pressure, use available support tools effectively, and prioritize issues based on urgency to ensure customer satisfaction and avoid errors.
What skills and qualifications are needed to be a live chat assistant?
To thrive as a Live Chat Assistant, strong written communication, problem-solving abilities, and customer service experience are essential, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or LiveChat is typically required. Outstanding multitasking, active listening, and patience help individuals excel in addressing customer inquiries efficiently and empathetically. These skills ensure timely, accurate responses and positive customer experiences, which are crucial for maintaining brand reputation and satisfaction.
What is the difference between Live Chat Assistant vs Customer Service Representative?
| Aspect | Live Chat Assistant | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may prefer customer service experience | High school diploma; often requires customer service or communication training |
| Work Environment | Online, remote, or in-office chat platforms | In-office or remote call centers, retail stores, or offices |
| Industry Usage | Customer support, e-commerce, tech companies | Retail, telecom, banking, and various service industries |
| Common Search/Comparison | Often compared for online support roles | More general customer service roles |
Live Chat Assistants primarily handle online customer inquiries via chat platforms, focusing on quick, written communication. Customer Service Representatives may handle calls, emails, or in-person interactions, often requiring broader communication skills. While both roles support customer needs, Live Chat Assistants specialize in digital, real-time chat support, making them ideal for online businesses.
What is a live chat assistant?
Live Chat Assistants are professionals who provide real-time customer support through online chat platforms. They assist customers by answering questions, resolving issues, and offering information about products or services. Live Chat Assistants typically work for companies in various industries, helping to improve customer satisfaction and streamline communication. Their role often requires strong written communication skills, multitasking abilities, and familiarity with customer service software.
What are the most commonly searched types of Live Chat jobs in Minnesota? The most popular types of Live Chat jobs in Minnesota are:
What are popular job titles related to Live Chat Assistant jobs in Minnesota? For Live Chat Assistant jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Live Chat Assistant jobs in Minnesota look for? The top searched job categories for Live Chat Assistant jobs in Minnesota are:
Live Stream Moderator | Sports Cards | Whatnot | Tuesday - Friday Nights
Minneapolis, MN
$23 - $30/hr
Full-time
Posted 2 days ago
New
Job description
Job Title: Live Stream Moderator | Sports Cards | Tuesday - Friday Nights | Whatnot
Company: Mount Olympus Rips
Location: Plymouth, MN (On-Site Only)
Schedule: Tuesday - Friday | 5:30 PM - 2:00 AM
Compensation: $23.00 - $30.00 per hour
To Apply
Email Tom.Lecy@hhcare.net with:
• A brief overview of your sports card experience and knowledge
• Why you'd make a great moderator for a live sports card breaking company
Applicants who follow these instructions will receive priority consideration.
The Best Live Streams Don't Happen By Accident
Every successful sports card stream has someone behind the scenes making sure everything runs smoothly.
The breaker may be the face of the show, but the moderator is responsible for creating an engaging community, answering questions, keeping the energy high, and ensuring thousands of dollars in live auctions move seamlessly from one break to the next.
If you've spent time watching breaks on Whatnot, Fanatics Live, or YouTube, you know the chat moves fast. We're looking for someone who thrives in that environment and enjoys interacting with collectors every night.
About Mount Olympus Rips
Mount Olympus Rips is one of the fastest-growing live sports card companies in the Midwest. We host live breaks several nights each week featuring NFL, NBA, MLB, NHL, Formula 1, UFC, soccer, Pokémon, and premium hobby products while building a community that collectors genuinely enjoy returning to.
This isn't simply another customer service position. You'll become a key part of every live broadcast.
Responsibilities
• Welcome viewers into every stream and create a positive, energetic atmosphere from the moment they join.
• Moderate the live chat while interacting with hundreds of collectors throughout the evening.
• Answer customer questions regarding teams, products, auctions, shipping, giveaways, and upcoming breaks.
• Support the breaker throughout the show by keeping conversations flowing and helping maintain a high-energy broadcast.
• Recognize repeat customers, engage first-time buyers, and help build long-term relationships within the Mount Olympus community.
• Monitor chat for inappropriate comments, spam, scams, or disruptive behavior while maintaining a professional environment.
• Communicate with the operations team behind the scenes to ensure each live break runs efficiently from start to finish.
• Assist with product organization and break preparation before and after live shows as needed.
What We're Looking For
• Strong knowledge of modern sports cards and today's hobby
• Excellent communication and customer service skills
• Comfortable typing quickly while multitasking
• Passion for sports and collecting
• Ability to remain calm during fast-paced live auctions
• Dependable, punctual, and team-oriented
• Available Tuesday through Friday evenings
Preferred Qualifications
• Experience using Whatnot or Fanatics Live
• Previous livestream moderation experience
• Experience buying, selling, grading, or collecting sports cards
• Knowledge of Panini, Topps, Upper Deck, PSA, BGS, and SGC products
Why Join Mount Olympus Rips?
• $23-$30 per hour
• Be part of one of the fastest-growing sports card companies in the Midwest
• Work around sports cards every day
• Learn directly from experienced breakers and hobby experts
• Advancement opportunities into shipping, inventory, buying, operations, and live breaking
• Join a passionate team that's building something unique within the hobby
If you love sports, sports cards, and creating memorable experiences for collectors, we'd love to hear from you.