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Live Chat Jobs in Minnesota (NOW HIRING)

Wedding Shoppe, Inc.

Front Desk Receptionist

Saint Paul, MN · On-site

$16.37 - $16.50/hr

... live chat. Your responsibilities will include welcoming couples to our store, efficiently managing incoming calls, guiding customers through the sales process, completing orders and necessary ...

Wedding Shoppe, Inc.

Front Desk Receptionist

Saint Paul, MN · On-site

$16.37 - $16.50/hr

... live chat. Your responsibilities will include welcoming couples to our store, efficiently managing incoming calls, guiding customers through the sales process, completing orders and necessary ...

DR Horton, Inc.

Online Sales Concierge

Lakeville, MN · On-site

$65 - $75K/hr

Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...

DR Horton

Online Sales Concierge

Lakeville, MN · On-site

$65 - $75K/hr

Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...

Covista

Customer Care Manager

Minneapolis, MN · On-site

$60K - $70K/yr

... live chat. Responsibilities * Supervise and manage a team of customer service professionals. * Create customer service strategies that can be implemented, measured, and tracked. * Work with other ...

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Showing results 21-40

All JobsLive Chat JobsLive Chat Jobs in Minnesota

Live Chat information

See Minnesota salary details

$23K

$58.3K

$84.7K

How much do live chat jobs pay per year?

As of Aug 21, 2026, the average yearly pay for live chat in Minnesota is $58,275.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,300.00 and $84,200.00 per year, depending on experience, location, and employer.

What is a live chat agent?

A Live Chat agent is a customer service professional who communicates with customers in real time through an online chat platform. Their main role is to assist customers by answering questions, resolving issues, and providing information about products or services. Live Chat agents help companies offer quick and convenient support, improving the overall customer experience. They require strong communication skills, problem-solving abilities, and proficiency with computer systems.

What are the key skills and qualifications needed to thrive as a live chat agent, and why are they important?

To thrive as a Live Chat Agent, you need strong written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and basic troubleshooting tools is often required. Exceptional interpersonal skills, patience, and the ability to multitask effectively make someone stand out in this position. These skills ensure prompt, clear, and helpful support to customers, enhancing satisfaction and maintaining company reputation.

What are the typical challenges faced by live chat agents, and how can they effectively manage high volumes of customer inquiries?

Live Chat agents often encounter the challenge of handling multiple customer conversations simultaneously, especially during peak hours. To manage this effectively, agents need strong multitasking skills, a good grasp of company policies, and the ability to prioritize urgent issues. Utilizing canned responses, maintaining clear and concise communication, and staying calm under pressure are essential strategies. Regular training and support from supervisors also help agents improve efficiency and deliver excellent customer service.

What are live chat jobs?

Live chat jobs focus on customer service and support. In this role, you assist people with technical issues, provide remote guidance and instructions, and work online from home or a call center to answer questions in a virtual environment. Many live chat jobs focus on following a flowchart of instructions to help identify and resolve known issues. If that fails, you usually contact a manager to get information on the best way to resolve a problem. Many live chat jobs also include verifying customer information, processing payments and refunds, and keeping track of reported issues. Some companies offer live chat 24/7, so you may be asked to work nights, weekends, or holidays as needed.

What is the difference between Live Chat vs Customer Service Representative?

AspectLive ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; training on chat softwareHigh school diploma; customer service training often preferred
Work EnvironmentRemote or office-based; digital communicationOffice or call center; phone and in-person interactions
Industry UsageOnline retail, tech support, service industriesRetail, telecom, banking, hospitality
Communication ModeText-based chat in real-timePhone, in-person, or email

Live Chat roles focus on digital, real-time text communication via online platforms, often requiring quick typing skills and familiarity with chat software. Customer Service Representatives handle a broader range of communication channels, including phone and in-person interactions, and may require more extensive customer service training. Both roles are essential in customer support but differ mainly in communication methods and work environment.

More about Live Chat jobs

What are the most commonly searched types of Live Chat jobs in Minnesota?

The most popular types of Live Chat jobs in Minnesota are:

What are popular job titles related to Live Chat jobs in Minnesota?

For Live Chat jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Live Chat jobs in Minnesota look for?

The top searched job categories for Live Chat jobs in Minnesota are:

What cities in Minnesota are hiring for Live Chat jobs?

Cities in Minnesota with the most Live Chat job openings:

Live Chat jobs near you
Infographic showing various Live Chat job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 3% Contract, and 1% Nights. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $58,275 per year, or $28 per hour.

Customer Relations Specialist

Glenwood State Bank

Glenwood, MN • On-site

$18 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

Description

Join the Glenwood State Bank team as a Customer Relations Specialist and help create exceptional customer experiences through meaningful interactions both in person and over the phone. We are seeking a full-time Customer Relations Specialist for our Glenwood location, working Monday through Friday from 8:00 AM to 5:00 PM with a rotating Saturday schedule.


As a Customer Relations Specialist, you will play an important part in creating positive customer experiences and strengthening relationships through every interaction. At Glenwood State Bank, we take pride in delivering exceptional service to every customer, every day. You will provide prompt, friendly, and professional customer service through phone calls, live chat, and in-person interactions with both current and prospective customers. In this role, you will respond to customer inquiries, maintain a strong understanding of the Bank's products and services, follow established policies and procedures, and support daily administrative operations. Additional responsibilities include coordinating deliveries, sorting mail, and helping ensure the lobby remains welcoming and runs smoothly.
 

To succeed in this role, you should have excellent communication and interpersonal skills with a professional, customer-focused approach. Strong attention to detail, organizational skills, and the ability to prioritize multiple tasks in a fast-paced environment are essential for providing outstanding service and ensuring daily operations run smoothly.


At Glenwood State Bank, we offer a comprehensive benefits package for our employees. Benefits include medical, dental, and vision insurance, 11 paid holidays each year, paid time off, sick leave, and exclusive employee discounts on our banking products and services. We also provide a competitive 401(k) plan with profit-sharing to help you plan for your financial future. This position offers an hourly wage ranging from $18 to $22, based on experience and qualifications.


If you're ready to make a difference through exceptional customer service, we'd love to hear from you. Apply today to join the Glenwood State Bank team.


Glenwood State Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to: race, color, religion, sex, national origin, age, pregnancy (including childbirth, lactation and related medical conditions), mental or physical disability, and veteran status or any other classifications protected by federal, state or local law.

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