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Customer Service Chat Email Jobs (NOW HIRING)

AYS

Live Chat Agent

Atlanta, GA · Remote

$15 - $20/hr

... customer experiences through various channels, including live chat, email, and phone support. We are committed to providing our clients with the best possible service and are looking for a Live Chat ...

Waterworks Aquatics

Live Chat Specialist

Pasadena, CA · On-site

$19 - $22/hr

???? Live Chat Specialist - Pasadena, CA (91107) Pay: $19.00 - $22.00/hr | Location: Pasadena, CA 91107 ... Respond to live chats, emails, tickets, and other customer inquiries while managing multiple ...

Waterworks Aquatics

Live Chat Specialist

Pasadena, CA · On-site

$19 - $22/hr

???? Live Chat Specialist - Pasadena, CA (91107) Pay: $19.00 - $22.00/hr | Location: Pasadena, CA 91107 ... Respond to live chats, emails, tickets, and other customer inquiries while managing multiple ...

Waterworks Aquatics

Live Chat Specialist

Pasadena, TX · On-site

$19 - $22/hr

Live Chat Specialist - Pasadena, CA (91107) Pay: $19.00 - $22.00/hr | Location: Pasadena, CA 91107 ... Respond to live chats, emails, tickets, and other customer inquiries while managing multiple ...

Global Channel Management

Customer Service Rep

Mason, OH · Remote

$15 - $20.50/hr

The CSR provides high quality multi-channel (telephonic, chat, email, social media, US mail) support and problem resolution to customers each day, in a manner that meets or exceeds defined department ...

Waterworks Aquatics

Live Chat Specialist

Pasadena, CA · On-site

$19 - $22/hr

Live Chat Specialist - Pasadena, CA (91107) Pay: $19.00 - $22.00/hr | Location: Pasadena, CA 91107 ... Respond to live chats, emails, tickets, and other customer inquiries while managing multiple ...

KURV

Customer Service Representative

Cleveland, OH · Remote

$15.50 - $21/hr

The role of a Customer Service & Support Specialist demands constant focus and commitment to the ... Currently our needs demand representatives who possess skills using chat, email and telephone ...

Robbins Brothers

Customer Service Specialist

Azusa, CA

$17.25 - $23/hr

Ecommerce Customer Service Specialist Reports To: Ecommerce / Ring Center Manager Direct Reports ... This role manages ecommerce order fulfillment, custom order entry, sales via phone/chat/email ...

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How much do customer service chat email jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for customer service chat email in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Chat Email Representative, and why are they important?

To excel as a Customer Service Chat Email Representative, you need strong written communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM platforms, ticketing systems, and live chat/email management tools is often required. Patience, attention to detail, and a customer-centric attitude are essential soft skills for effectively resolving issues and building rapport. These skills ensure fast, accurate, and empathetic support, leading to higher customer satisfaction and loyalty.

What are some common challenges faced by Customer Service Chat Email representatives, and how can they be managed effectively?

Customer Service Chat Email representatives often encounter challenges such as handling high volumes of inquiries, managing difficult or frustrated customers, and ensuring timely, accurate responses across multiple platforms. To manage these effectively, representatives should prioritize strong organizational skills, utilize templates and knowledge bases for consistency, and practice empathy and patience in communication. Regular training and feedback from supervisors can also help agents stay up-to-date on best practices and product knowledge, ultimately improving both customer satisfaction and personal job performance.

What are Customer Service Chat Email jobs?

Customer Service Chat Email jobs involve assisting customers through online chat platforms and email correspondence. Employees in these roles help resolve customer inquiries, provide product or service information, handle complaints, and troubleshoot issues without using the phone. These positions require strong written communication skills, patience, and the ability to multitask. Customer Service Chat Email representatives are essential for companies looking to provide support in a convenient and efficient manner for customers who prefer digital communication.
More about Customer Service Chat Email jobs
What job categories do people searching Customer Service Chat Email jobs look for? The top searched job categories for Customer Service Chat Email jobs are:
Infographic showing various Customer Service Chat Email job openings in the United States as of May 2026, with employment types broken down into 7% Locum Tenens, 33% Full Time, 47% Part Time, and 13% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Remote Customer Service Professional - Phone, Chat, Email (entry level)

CONVENANT ACADEMY

Macon, GA • Remote

$14.50 - $18.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Remote Customer Service Professional - Phone, Chat, Email (entry level) Remote Customer Service Professional - Phone, Chat, Email (entry level) About the job Remote Customer Service Professional - Phone, Chat, Email (entry level) Remote Customer Service Professional - Phone, Chat, Email Company Overview: Covenant Academy is a K-12 classical Christian school that equips students for life, college, and beyond, using the time-tested tools of classical methodology. All subjects are taught through the lens of a Christian worldview. Our students are engaged by a supportive community of involved parents and faculty who are talented, caring, and godly.

Covenant endeavors to see the character of Christ formed in each students life, while providing an educational program of academic excellence. This is a full-time, remote position with Convenant Academy. As a remote customer service professional, you will have the opportunity to work from the comfort of your own home while providing excellent customer service to our clients and tenants.

Job Description: We are seeking a highly motivated and customer-focused individual to join our team as a Remote Customer Service Professional. In this role, you will be responsible for handling phone, chat, and email inquiries from our clients and tenants. You will serve as the first point of contact for any questions, concerns, or issues they may have.

Responsibilities Respond to phone, chat, and email inquiries in a timely and professional manner Provide accurate and helpful information to clients and tenants Assist with general inquiries, maintenance requests, and lease inquiries Troubleshoot and resolve any customer service issues Maintain a high level of customer satisfaction and ensure a positive customer experience Collaborate with team members to ensure all inquiries are handled efficiently and effectively Keep detailed records of all customer interactions and follow up as needed Stay up-to-date on company policies and procedures to provide accurate information to clients and tenants Assist with other administrative tasks as needed Requirements High school diploma or equivalent Previous customer service experience, preferably in a remote setting Excellent communication skills, both written and verbal Ability to multitask and prioritize tasks effectively Strong problem-solving skills Proficient in using various computer programs and systems Ability to work independently and in a team environment Availability to work a full-time schedule, including some evenings and weekends as needed Work from the comfort of your own home Comprehensive training and support Opportunities for career growth and development Collaborative and supportive work environment Paid time off and holidays Great Atmosphere - We are all about supporting each other while encouraging your career development! Awesome Benefits - We offer a competitive wage, generous paid-time off, medical, dental, vision, HSA, maternity pay, 401k + company match, continuing education allowance, pet care benefits, and more! Flexible Schedule Career Advancement Opportunities- We pride ourselves on growing from within!

If you are a customer service professional who is passionate about providing exceptional service and enjoys working in a remote setting, we encourage you to apply for this exciting opportunity with Convenant Academy Join our team and help us continue to provide top-notch service to our stendents. Join Covenant Academy is a K-12 classical Christian school Be part of our integrated team, Students dreams a reality. Apply now!

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