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Chat Email Jobs (NOW HIRING)

Waterworks Aquatics

Live Chat Specialist

Pasadena, CA · On-site

$19 - $22/hr

???? Live Chat Specialist - Pasadena, CA (91107) Pay: $19.00 - $22.00/hr | Location: Pasadena, CA 91107 ... Respond to live chats, emails, tickets, and other customer inquiries while managing multiple ...

Waterworks Aquatics

Live Chat Specialist

Pasadena, CA · On-site

$19 - $22/hr

???? Live Chat Specialist - Pasadena, CA (91107) Pay: $19.00 - $22.00/hr | Location: Pasadena, CA 91107 ... Respond to live chats, emails, tickets, and other customer inquiries while managing multiple ...

Waterworks Aquatics

Live Chat Specialist

Pasadena, CA

$19 - $22/hr

Live Chat Specialist - Pasadena, CA (91107) Pay: $19.00 - $22.00/hr | Location: Pasadena, CA 91107 ... Respond to live chats, emails, tickets, and other customer inquiries while managing multiple ...

AYS

Live Chat Agent

Atlanta, GA · Remote

$15 - $20/hr

Our team of dedicated professionals strives to deliver exceptional customer experiences through various channels, including live chat, email, and phone support. We are committed to providing our ...

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$102.7K

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How much do chat email jobs pay per year?

As of Jun 4, 2026, the average yearly pay for chat email in the United States is $102,749.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $125,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Chat Email Support Specialist, and why are they important?

To thrive as a Chat Email Support Specialist, you need strong written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and basic office software is typically required. Patience, attention to detail, and the ability to multitask are standout soft skills in this role. These skills ensure efficient, accurate, and customer-focused support, which is vital for maintaining client satisfaction and brand reputation.

What are some common challenges faced by Chat Email Support Specialists, and how can they be addressed?

Chat Email Support Specialists often encounter challenges such as managing high volumes of customer inquiries, handling difficult or frustrated customers, and maintaining a consistent tone across written communications. To address these, it's important to develop strong time management skills, become proficient with help desk software, and follow established communication guidelines. Regular feedback from supervisors and collaboration with team members can also help improve performance and ensure a positive customer experience.

What are Chat Email jobs?

Chat Email jobs involve handling customer communications through both chat and email platforms. Employees in these roles respond to customer inquiries, resolve issues, and provide information or support efficiently in written form. These positions require strong written communication skills, attention to detail, and the ability to multitask using different digital tools. Chat Email jobs are common in customer service, technical support, and e-commerce industries, allowing businesses to assist customers quickly and effectively online.

What is the difference between Chat Email vs Customer Support Representative?

AspectChat EmailCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in communication or customer serviceHigh school diploma or equivalent; customer service certifications beneficial
Work EnvironmentRemote or office-based; primarily digital communication platformsOffice or remote; phone, email, and live chat interactions
Industry UsageCommon in e-commerce, tech, and service industriesWidespread across retail, telecom, and service sectors
Search & Comparison IntentOften searched for as a digital communication roleCompared for direct customer interaction roles

Chat Email roles focus on digital communication via chat and email platforms, often requiring strong written skills and familiarity with online tools. Customer Support Representatives handle a broader range of customer interactions, including phone and in-person support. Both roles are vital in customer service, but Chat Email positions are more specialized in online communication channels.

More about Chat Email jobs
What cities are hiring for Chat Email jobs? Cities with the most Chat Email job openings:
What are the most commonly searched types of Chat Email jobs? The most popular types of Chat Email jobs are:
What states have the most Chat Email jobs? States with the most job openings for Chat Email jobs include:
What job categories do people searching Chat Email jobs look for? The top searched job categories for Chat Email jobs are:
Chat Email jobs near you
Infographic showing various Chat Email job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 3% As Needed, 34% Full Time, 48% Part Time, 1% Temporary, and 13% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $102,749 per year, or $49.4 per hour.
Digital Support Agent - Multichannel Chat & Email

Digital Support Agent - Multichannel Chat & Email

Advance Auto Parts

Raleigh, NC

Full-time

Posted 26 days ago

Job description

A leading auto parts retailer seeks a Digital Support Agent to assist customers through chat, email, and SMS. The ideal candidate will possess excellent written communication skills, the ability to multitask, and experience in customer support. Responsibilities include responding to inquiries, troubleshooting, and managing multiple conversations effectively.

The position requires a high school diploma and at least two years of relevant experience. Competitive hourly pay and comprehensive benefits are offered. #J-18808-Ljbffr

Advance Auto Parts logo

About Advance Auto Parts

Sourced by ZipRecruiter

At Advance Auto Parts we have a passion for YES. Each day we are motivated by a passion to help our Customers. We have a commitment to advance the lives of our fellow Team Members, Customers, and the Communities where we live and work.

Industry

Motor vehicle and motor vehicle parts wholesalers, retail, internet and it and elementary and secondary schools

Company size

10,000+ Employees

Headquarters location

Raleigh, NC, US

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