Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
To join our customer service team, you should be comfortable supporting customers via the phone, on chat and through email, an excellent verbal and written communicator, able to think on your feet ...
To join our customer service team, you should be comfortable supporting customers via the phone, on chat and through email, an excellent verbal and written communicator, able to think on your feet ...
Support Customers via Email, Phone and Chat. Promptly respond to customer inquiries through email and phone, resolving issues efficiently and with care. * Provide Strategic Solutions. Help customers ...
Support Customers via Email, Phone and Chat. Promptly respond to customer inquiries through email and phone, resolving issues efficiently and with care. * Provide Strategic Solutions. Help customers ...
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Strong verbal, written, and interpersonal communication skills, with the ability to interact with associates at all levels and resolve issues via chat, email, and in person * Working knowledge of ...
Seasonal, Operations Technical Specialist (Part Time)
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Strong verbal, written, and interpersonal communication skills, with the ability to interact with associates at all levels and resolve issues via chat, email, and in person * Working knowledge of ...
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Strong verbal, written, and interpersonal communication skills, with the ability to interact with associates at all levels and resolve issues via chat, email, and in person * Working knowledge of ...
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Strong verbal, written, and interpersonal communication skills, with the ability to interact with associates at all levels and resolve issues via chat, email, and in person * Working knowledge of ...
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$40K - $54K/yr
Strong verbal, written, and interpersonal communication skills, with the ability to interact with associates at all levels and resolve issues via chat, email, and in person * Working knowledge of ...
Seasonal, Operations Technical Specialist (Part Time)
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Strong verbal, written, and interpersonal communication skills, with the ability to interact with associates at all levels and resolve issues via chat, email, and in person * Working knowledge of ...
Chat Email information
See Alabama salary details
$64.8K - $70.9K
19% of jobs
$72.6K is the 25th percentile. Wages below this are outliers.
$70.9K - $77K
21% of jobs
The median wage is $81.2K / yr.
$77K - $83.1K
14% of jobs
$83.1K - $89.2K
0% of jobs
$89.2K - $95.3K
5% of jobs
$95.3K - $101.4K
6% of jobs
$101.4K - $107.5K
7% of jobs
$109K is the 75th percentile. Wages above this are outliers.
$107.5K - $113.6K
6% of jobs
$113.6K - $119.7K
6% of jobs
$119.7K - $125.8K
7% of jobs
$125.8K - $131.9K
6% of jobs
$64.8K
$93.1K
$131.9K
How much do chat email jobs pay per year?
As of Aug 23, 2026, the average yearly pay for chat email in Alabama is $93,131.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,500.00 and $113,300.00 per year, depending on experience, location, and employer.
What is a chat email job?
Chat Email jobs involve handling customer communications through both chat and email platforms. Employees in these roles respond to customer inquiries, resolve issues, and provide information or support efficiently in written form. These positions require strong written communication skills, attention to detail, and the ability to multitask using different digital tools. Chat Email jobs are common in customer service, technical support, and e-commerce industries, allowing businesses to assist customers quickly and effectively online.
What are the key skills and qualifications needed to thrive as a chat email support specialist, and why are they important?
To thrive as a Chat Email Support Specialist, you need strong written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and basic office software is typically required. Patience, attention to detail, and the ability to multitask are standout soft skills in this role. These skills ensure efficient, accurate, and customer-focused support, which is vital for maintaining client satisfaction and brand reputation.
What are some common challenges faced by chat email support specialists, and how can they be addressed?
Chat Email Support Specialists often encounter challenges such as managing high volumes of customer inquiries, handling difficult or frustrated customers, and maintaining a consistent tone across written communications. To address these, it's important to develop strong time management skills, become proficient with help desk software, and follow established communication guidelines. Regular feedback from supervisors and collaboration with team members can also help improve performance and ensure a positive customer experience.
What is the difference between Chat Email vs Customer Support Representative?
| Aspect | Chat Email | Customer Support Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may prefer certifications in communication or customer service | High school diploma or equivalent; customer service certifications beneficial |
| Work Environment | Remote or office-based; primarily digital communication platforms | Office or remote; phone, email, and live chat interactions |
| Industry Usage | Common in e-commerce, tech, and service industries | Widespread across retail, telecom, and service sectors |
| Search & Comparison Intent | Often searched for as a digital communication role | Compared for direct customer interaction roles |
Chat Email roles focus on digital communication via chat and email platforms, often requiring strong written skills and familiarity with online tools. Customer Support Representatives handle a broader range of customer interactions, including phone and in-person support. Both roles are vital in customer service, but Chat Email positions are more specialized in online communication channels.
What are the most commonly searched types of Chat Email jobs in Alabama?
The most popular types of Chat Email jobs in Alabama are:
What are popular job titles related to Chat Email jobs in Alabama?
For Chat Email jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Chat Email jobs in Alabama look for?
The top searched job categories for Chat Email jobs in Alabama are:
H&R Block rating
5.6
Based on 291 frontline employees who took The Breakroom Quiz
146th of 151 rated financial services
Job description
About the Role
As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year.
Joining H&R Block1 as a seasonal, experienced Tax Professional means you'll serve clients with diverse tax needs with the support of an expert team, dedicated to providing you with advanced tax training you'll need to be successful.
Preferred Qualifications
1 - This office is an independently owned and operated franchise office operating under an agreement with H&R Block. Franchisees make their own hiring decisions and any questions regarding employment at this office should be made directly to the franchisee.
2 - Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
Required Qualifications
Your Expertise:
Why work for us
The following information has been provided by the franchisee operating the franchise office that has posted this position and has not been endorsed or validated by H&R Block. All questions should be made directly to the franchisee.
As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year.
Joining H&R Block1 as a seasonal, experienced Tax Professional means you'll serve clients with diverse tax needs with the support of an expert team, dedicated to providing you with advanced tax training you'll need to be successful.
Preferred Qualifications
- Bachelor's degree in accounting or related field
- CPA or Enrolled Agent certification
- Experience completing complex returns (individual, trust, partnership)
- 5+ years of experience in accounting, finance, bookkeeping or tax
- Experience conducting virtual tax interviews
- Experience with tax planning and audit support
- Sales and/or marketing experience
1 - This office is an independently owned and operated franchise office operating under an agreement with H&R Block. Franchisees make their own hiring decisions and any questions regarding employment at this office should be made directly to the franchisee.
2 - Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
Required Qualifications
- Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email
- Prepare complete and accurate tax returns
- Generate business growth, increase client retention, and offer additional products and services
- Provide clients with IRS support
- All certification levels can provide tax notice services
- Circular 230 associates can provide audit representation
- Mentor and support teammates
Your Expertise:
- Successful completion of the H&R Block Tax Knowledge Assessment2
- Experience in accounting, finance, bookkeeping or tax
- Experience completing individual returns
- Experience working in a fast-paced environment
- Comfort working with virtual tools - video, phone and chat
- Ability to effectively communicate in person, via phone and in writing
- Must complete continuing education requirement and meet all other IRS and applicable state requirements
- High school diploma / equivalent or higher
Why work for us
The following information has been provided by the franchisee operating the franchise office that has posted this position and has not been endorsed or validated by H&R Block. All questions should be made directly to the franchisee.
What H&R Block employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About H&R Block
Sourced by ZipRecruiter
H&R Block's purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to have approximately 12,000 offices throughout the United States and around the world. We are a people company first and a tax company second. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it's how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it's all those things, and much more.
Industry
Accounting services, it services and finance and insurance
Company size
1,001 - 5,000 Employees
Headquarters location
Kansas City, MO, US