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Assistant Live Chat Agent Jobs in Alabama (NOW HIRING)

Sons Auto Group

BDC Manager

Montgomery, AL · On-site

Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ... Providing training and support to the sales staff and assist in closing deals * Helping manage all ...

Alabama One Credit Union

Contact Center Agent I

Tuscaloosa, AL · On-site +1

$14.50 - $19.75/hr

The Contact Center Agent primarily handles inbound calls, and may conduct transactions, answer ... Utilize phone system, text, chat, and secure messaging systems to assist members with a wide ...

Alabama ONE

Contact Center Agent I

Tuscaloosa, AL · On-site

$14.50 - $19.75/hr

The Contact Center Agent offers guidance and support to members across various domains through a ... Utilization of a phone system, text, email, Online chat, and secure messaging systems to assist ...

Prospect Infosys Inc

LICENSED HEALTH INSURANCE SALES AGENT (Remote) Employment Type: Seasonal Contract Rate : 21.50/hr ... In this role, you will assist customers through inbound calls and chat communications, helping them ...

New

Wind Creek Hospitality

Teleservices Agent II

Atmore, AL

$10.25 - $13.75/hr

... messages, chat messages and emails for all Wind Creek properties. The Teleservices Agent II ... assist callers * Outstanding organizational skills and ability to handle multiple systems ...

Wind Creek Hospitality

Teleservices Agent

Atmore, AL

$10.25 - $13.75/hr

... chat messages and emails for all Wind Creek properties. The Teleservices Agent utilizes multiple ... assist callers * Outstanding organizational skills and ability to handle multiple systems ...

Benchmark

$14 - $18/hr

Live, work and play in one of Alabama's premier metropolitan areas! Working at our hotel, you'll be ... assist the guest to their room. If you are a person who enjoys engaging with people from all over ...

FILTERBUY, INC

Customer Experience Team Lead

Talladega, AL · On-site

$5.2K - $72K/yr

... chat. * Serve as a first point of leadership support for frontline Customer Experience agents. * Monitor daily queues, volume, agent availability, and operational coverage. * Assist with real-time ...

Leidos

COBRA Training Support Specialist

Anniston, AL

$31K - $57K/yr

... * Assist course managers, resident instructors, sub-contractors, and support staff assigned to Resident Training. * Perform training area setup and recovery procedures for classroom and live agent ...

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Assistant Live Chat Agent information

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How much do assistant live chat agent jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for assistant live chat agent in Alabama is $16.59, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $19.62 per hour, depending on experience, location, and employer.

What is the difference between Assistant Live Chat Agent vs Customer Service Representative?

AspectAssistant Live Chat AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, remote, or call center settingsCall centers, retail, or office settings
Job FocusHandling live chat inquiries, providing quick supportHandling phone, email, or in-person customer interactions
Common UsageOnline retail, tech support, service industriesRetail, telecom, banking, and service sectors

The Assistant Live Chat Agent primarily manages online chat inquiries, offering quick support in digital environments. Customer Service Representatives handle a broader range of customer interactions via phone, email, or in person. While both roles require strong communication skills and basic computer knowledge, the Assistant Live Chat Agent focuses on real-time online support, making it ideal for digital-first companies.

What are the most commonly searched types of Live Chat Agent jobs in Alabama?

The most popular types of Live Chat Agent jobs in Alabama are:

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For Assistant Live Chat Agent jobs in Alabama, the most frequently searched job titles are:

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Assistant Live Chat Agent jobs near you

BDC Manager

Sons Auto Group

Montgomery, AL • On-site

Full-time

Medical, Dental, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

SONS Kia of Montgomeryis looking for aDigital Sales Managerfor our busy sales department. What is a "Digital Sales Manager?" We consider our sales department as 3 departments, not the traditional 2 (New and Used). The third department is our Digital (Internet) department. A Digital Sales Manager is a full Sales Manager that has responsibility over our robust online presence and the leads it produces. This is not a BDC or Internet Manager, but a full Sales Manager that works directly with the GSM and GM of the Store.


SONS Kia of Montgomery has achieved tremendous growth over the past few years. If you are ready to make a positive change in your life and want to be considered for this exciting position, apply immediately! All applications will be kept in strict confidence.


What We Offer:

  1. Employee & Familypurchase program
  2. Medical and Dental Insurance
  3. 401(k)
  4. Paid Vacation
  5. A fair and safe family-run business environment

Responsibilities:


  1. Work with our Sale Associates to setup procedures to:
    1. Answer customer calls and establish follows-up with sales appointments
    2. Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
    3. Provide customers with initial product information & direct them to the appropriate dealership resources
    4. Present initial financing options based on customer needs
    5. Follow up with leads that are not ready to make an appointment or no-show
    6. Utilize CRM tracking system daily


All Sales Managers are responsible for:

  1. Working directly with our employees and customers to develop relationships and help to enhance the sales process
  2. Providing training and support to the sales staff and assist in closing deals
  3. Helping manage all other aspects of the sales department
  4. Offering assistance or direction to any customer who enters the dealership showroom or sales lot including Internet Leads, Phone Calls and Lot Ups
  5. Assisting customers in selecting a vehicle by asking questions and listening carefully to their responses
  6. Explaining product performance, application, and benefits to prospects




Qualifications:

  1. Prior Internet Sales and/or BDC experience or Sales Manager Experience with direct responsibility over these departments.
  2. Must be interested in training additional sales associates and work within a team environment
  3. Enthusiastic with high energy throughout the sales workday
  4. Outgoing with a friendly personality, especially while handling objections & negotiating pricing
  5. Must have a clean & valid driver's license
  6. Must be willing to submit to a drug screen prior to employment





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