Customer Support Specialist
$16.75 - $22.75/hr
Respond promptly and professionally to customer inquiries via phone, email, and chat ... Proficiency in Microsoft Office Suite (Word, Excel, Outlook). * Strong organizational and ...
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Customer Support Specialist
$16.75 - $22.75/hr
Respond promptly and professionally to customer inquiries via phone, email, and chat ... Proficiency in Microsoft Office Suite (Word, Excel, Outlook). * Strong organizational and ...
Customer Support Specialist
Birmingham, AL · On-site
$16.75 - $22.75/hr
Respond promptly and professionally to customer inquiries via phone, email, and chat ... Proficiency in Microsoft Office Suite (Word, Excel, Outlook). * Strong organizational and ...
Customer Support Specialist
Birmingham, AL · On-site
$16.75 - $22.75/hr
Respond promptly and professionally to customer inquiries via phone, email, and chat ... Proficiency in Microsoft Office Suite (Word, Excel, Outlook). * Strong organizational and ...
Customer Support Specialist
Birmingham, AL · On-site
$16.75 - $22.75/hr
Respond promptly and professionally to customer inquiries via phone, email, and chat ... Proficiency in Microsoft Office Suite (Word, Excel, Outlook). * Strong organizational and ...
Customer Support Specialist
Birmingham, AL · On-site
$16.75 - $22.75/hr
Respond promptly and professionally to customer inquiries via phone, email, and chat ... Proficiency in Microsoft Office Suite (Word, Excel, Outlook). * Strong organizational and ...
Sales Support
Muscle Shoals, AL · On-site
$16.75 - $23/hr
... chat communication. * Handle customer service activities such as returns, invoicing, billing ... Are proficient with Excel and Microsoft Office; construction knowledge is helpful. * Can ...
Sales Support
Muscle Shoals, AL · On-site
$16.75 - $23/hr
... chat communication. * Handle customer service activities such as returns, invoicing, billing ... Are proficient with Excel and Microsoft Office; construction knowledge is helpful. * Can ...
Sales Support
Muscle Shoals, AL · On-site
$16.75 - $23/hr
... chat communication. * Handle customer service activities such as returns, invoicing, billing ... Are proficient with Excel and Microsoft Office; construction knowledge is helpful. * Can ...
Sales Support
Muscle Shoals, AL · On-site
$16.75 - $23/hr
... chat communication. * Handle customer service activities such as returns, invoicing, billing ... Are proficient with Excel and Microsoft Office; construction knowledge is helpful. * Can ...
Sales Support
Muscle Shoals, AL · On-site
$16.75 - $23/hr
... chat communication. * Handle customer service activities such as returns, invoicing, billing ... Are proficient with Excel and Microsoft Office; construction knowledge is helpful. * Can ...
Sales Support
Muscle Shoals, AL · On-site
$16.75 - $23/hr
... chat communication. * Handle customer service activities such as returns, invoicing, billing ... Are proficient with Excel and Microsoft Office; construction knowledge is helpful. * Can ...
Seasonal, Operations Technical Specialist (Part Time)
Vernon, AL · On-site
$45K - $60K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Seasonal, Operations Technical Specialist (Part Time)
Vernon, AL · On-site
$45K - $60K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Seasonal, Operations Technical Specialist (Part Time)
Tuscaloosa, AL · On-site
$48K - $64K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Seasonal, Operations Technical Specialist (Part Time)
Tuscaloosa, AL · On-site
$48K - $64K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Seasonal, Operations Technical Specialist (Part Time)
Birmingham, AL · On-site
$48K - $64K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Seasonal, Operations Technical Specialist (Part Time)
Birmingham, AL · On-site
$48K - $64K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Seasonal, Operations Technical Specialist (Part Time)
Andalusia, AL · On-site
$46K - $61K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Seasonal, Operations Technical Specialist (Part Time)
Andalusia, AL · On-site
$46K - $61K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Seasonal, Operations Technical Specialist (Part Time)
Jackson, AL · On-site
$48K - $65K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Seasonal, Operations Technical Specialist (Part Time)
Jackson, AL · On-site
$48K - $65K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Seasonal, Operations Technical Specialist (Part Time)
Foley, AL · On-site
$44K - $59K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Seasonal, Operations Technical Specialist (Part Time)
Foley, AL · On-site
$44K - $59K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Seasonal, Operations Technical Specialist (Part Time)
Opelika, AL · On-site
$44K - $59K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Seasonal, Operations Technical Specialist (Part Time)
Opelika, AL · On-site
$44K - $59K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Seasonal, Operations Technical Specialist (Part Time)
Troy, AL · On-site
$41K - $55K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Seasonal, Operations Technical Specialist (Part Time)
Troy, AL · On-site
$41K - $55K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Seasonal, Operations Technical Specialist (Part Time)
Dothan, AL · On-site
$46K - $62K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Seasonal, Operations Technical Specialist (Part Time)
Dothan, AL · On-site
$46K - $62K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Seasonal, Operations Technical Specialist (Part Time)
Enterprise, AL · On-site
$40K - $54K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Seasonal, Operations Technical Specialist (Part Time)
Enterprise, AL · On-site
$40K - $54K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Seasonal, Operations Technical Specialist (Part Time)
Gadsden, AL · On-site
$41K - $56K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Seasonal, Operations Technical Specialist (Part Time)
Gadsden, AL · On-site
$41K - $56K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Seasonal, Operations Technical Specialist (Part Time)
Alabaster, AL · On-site
$43K - $58K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Seasonal, Operations Technical Specialist (Part Time)
Alabaster, AL · On-site
$43K - $58K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Seasonal, Operations Technical Specialist (Part Time)
Cullman, AL · On-site
$45K - $60K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Seasonal, Operations Technical Specialist (Part Time)
Cullman, AL · On-site
$45K - $60K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Microsoft Chat Support information
See Alabama salary details
$13.07 - $15.57
14% of jobs
$16.88 is the 25th percentile. Wages below this are outliers.
$15.57 - $18.06
21% of jobs
$18.06 - $20.56
14% of jobs
The median wage is $20.71 / hr.
$20.56 - $23.06
18% of jobs
$24.76 is the 75th percentile. Wages above this are outliers.
$23.06 - $25.55
12% of jobs
$25.55 - $28.05
6% of jobs
$28.05 - $30.54
4% of jobs
$30.54 - $33.04
3% of jobs
$33.04 - $35.53
3% of jobs
$35.53 - $38.03
3% of jobs
$38.03 - $40.53
1% of jobs
$13
$23
$40
How much do microsoft chat support jobs pay per hour?
As of Aug 11, 2026, the average hourly pay for microsoft chat support in Alabama is $23.61, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $25.72 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive in Microsoft Chat Support?
To thrive as a Microsoft Chat Support representative, you need a strong understanding of Microsoft products and services, excellent problem-solving skills, and a high school diploma or equivalent, with some employers preferring prior technical support experience. Familiarity with CRM software, ticketing systems, and Microsoft Office Suite is important, while certifications such as Microsoft Certified: Fundamentals may be an asset. Strong written communication, patience, and active listening skills help you effectively assist customers in a fast-paced online environment. These abilities ensure efficient issue resolution, high customer satisfaction, and the ability to adapt to evolving product updates and customer needs.
What is a Microsoft Chat Support?
A Microsoft Chat Support job involves assisting customers with troubleshooting, technical issues, or account-related concerns through online chat. Support agents provide real-time guidance, answer queries, and help users resolve problems related to Microsoft products and services. This role requires strong communication skills, product knowledge, and the ability to offer efficient solutions while maintaining a positive customer experience.
What are the typical daily responsibilities of a Microsoft Chat Support?
As a Microsoft Chat Support representative, your day-to-day tasks typically include responding to customer inquiries via online chat, diagnosing technical issues, offering step-by-step solutions, and escalating complex problems to specialized teams when necessary. You may also guide customers through product installations, troubleshoot software or account issues, and document interactions in a ticketing system. Collaboration with other support agents and technical teams is common to ensure seamless customer service. Staying up to date with the latest Microsoft product updates and knowledge base articles is also important for delivering accurate assistance.
How do you become a Microsoft Chat Support?
To become a Microsoft Chat Support agent, candidates typically need strong communication skills, customer service experience, and familiarity with Microsoft products and support tools. Relevant certifications, such as Microsoft Certified: Fundamentals, can be beneficial, and roles often require a high school diploma or equivalent. Training is usually provided by the employer to familiarize new agents with company-specific procedures and systems.
Does Microsoft offer chat support?
Microsoft offers chat support for its products and services, including technical assistance for Windows, Office, and Azure. Customer support agents often provide help through live chat on the official Microsoft support website, and chat support is available for certain issues and account types. Microsoft support roles, such as chat support agents, typically require good communication skills and familiarity with Microsoft products.
What are the most commonly searched types of Microsoft Chat Support jobs in Alabama? The most popular types of Microsoft Chat Support jobs in Alabama are:
What are popular job titles related to Microsoft Chat Support jobs in Alabama? For Microsoft Chat Support jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Microsoft Chat Support jobs in Alabama look for? The top searched job categories for Microsoft Chat Support jobs in Alabama are:
What cities in Alabama are hiring for Microsoft Chat Support jobs? Cities in Alabama with the most Microsoft Chat Support job openings:
$16.75 - $22.75/hr
Full-time
Posted 9 days ago
Job description
Company Description
Additional Information
Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We’re not your average marketing firm – we’re your growth partners, your storytellers, and your biggest cheerleaders.
Job DescriptionPosition Overview
We are seeking a dedicated and enthusiastic Customer Support Specialist to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing exceptional service and support to ensure their satisfaction and loyalty. You will handle inquiries, troubleshoot issues, and offer effective solutions in a timely manner.
Key Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, and chat.
- Troubleshoot and resolve product or service issues efficiently.
- Document and track customer interactions and feedback accurately in the CRM system.
- Collaborate with internal teams to escalate and resolve complex customer problems.
- Provide clear guidance and support to customers regarding product features and updates.
Requirements
- Proven experience in a customer support or service role.
- Excellent verbal and written communication skills.
- Strong problem-solving and critical-thinking abilities.
- Ability to remain patient and empathetic under pressure.
- Familiarity with customer relationship management (CRM) software.
Additional Information
- High school diploma or equivalent; additional certification in Office Administration is a plus.
- Proven experience in a front office or customer service role.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational and multitasking abilities.