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Chat Email Jobs (NOW HIRING)

Client Support Specialist

Austin, TX Β· On-site

$17.75 - $24/hr

You will provide an exceptional client experience to our investors through chat, email, and phone channels. During a typical day you will: 1) Build strong relationships by educating clients on the ...

Customer Service Representative in Dutch

$16.50 - $22.25/hr

Dutch Chat/Email Customer Support Agent Be a part of something special where you help create magical moments for guests of all ages! We're looking for outstanding Dutch Chat/Email Customer support ...

Customer Service

Corsicana, TX Β· On-site

$14.25 - $19.25/hr

Agents may support customers through inbound phone calls, live chat, email, and mail-order processing, depending on business needs and assigned responsibilities. The ideal candidate is dependable ...

Customer Service

Corsicana, TX Β· On-site

$14.25 - $19.25/hr

Agents may support customers through inbound phone calls, live chat, email, and mail-order processing, depending on business needs and assigned responsibilities. The ideal candidate is dependable ...

You'll step into a global support organization spanning chat, email, and phone, a modern Salesforce-based service stack, and an active mandate to raise the bar on responsiveness, resolution, and ...

You'll step into a global support organization spanning chat, email, and phone, a modern Salesforce-based service stack, and an active mandate to raise the bar on responsiveness, resolution, and ...

Pharmacy Technician- Care Team

Dallas, TX Β· On-site

$21.50 - $22/hr

You'll work across phone, chat, and email applying the same standard of empathy and root cause problem solving no matter the channel a member chooses. WHAT YOU'LL DO: * Serve as the primary point of ...

Showing results 41-60

Chat Email information

See salary details

$71.5K

$102.7K

$145.5K

How much do chat email jobs pay per year?

As of Sep 15, 2026, the average yearly pay for chat email in the United States is $102,749.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $125,000.00 per year, depending on experience, location, and employer.

What is a chat email job?

Chat Email jobs involve handling customer communications through both chat and email platforms. Employees in these roles respond to customer inquiries, resolve issues, and provide information or support efficiently in written form. These positions require strong written communication skills, attention to detail, and the ability to multitask using different digital tools. Chat Email jobs are common in customer service, technical support, and e-commerce industries, allowing businesses to assist customers quickly and effectively online.

What are the key skills and qualifications needed to thrive as a chat email support specialist, and why are they important?

To thrive as a Chat Email Support Specialist, you need strong written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and basic office software is typically required. Patience, attention to detail, and the ability to multitask are standout soft skills in this role. These skills ensure efficient, accurate, and customer-focused support, which is vital for maintaining client satisfaction and brand reputation.

What are some common challenges faced by chat email support specialists, and how can they be addressed?

Chat Email Support Specialists often encounter challenges such as managing high volumes of customer inquiries, handling difficult or frustrated customers, and maintaining a consistent tone across written communications. To address these, it's important to develop strong time management skills, become proficient with help desk software, and follow established communication guidelines. Regular feedback from supervisors and collaboration with team members can also help improve performance and ensure a positive customer experience.

What is the difference between Chat Email vs Customer Support Representative?

AspectChat EmailCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in communication or customer serviceHigh school diploma or equivalent; customer service certifications beneficial
Work EnvironmentRemote or office-based; primarily digital communication platformsOffice or remote; phone, email, and live chat interactions
Industry UsageCommon in e-commerce, tech, and service industriesWidespread across retail, telecom, and service sectors
Search & Comparison IntentOften searched for as a digital communication roleCompared for direct customer interaction roles

Chat Email roles focus on digital communication via chat and email platforms, often requiring strong written skills and familiarity with online tools. Customer Support Representatives handle a broader range of customer interactions, including phone and in-person support. Both roles are vital in customer service, but Chat Email positions are more specialized in online communication channels.

More about Chat Email jobs

What cities are hiring for Chat Email jobs?

Cities with the most Chat Email job openings:

What are the most commonly searched types of Chat Email jobs?

The most popular types of Chat Email jobs are:

What states have the most Chat Email jobs?

States with the most job openings for Chat Email jobs include:

What other helpful pages are available for Chat Email?

Other pages related to Chat Email:

Infographic showing various Chat Email job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 75% Full Time, 19% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $102,749 per year, or $49.4 per hour.

Client Support Specialist

Austin, TX β€’ On-site

MicroVentures
Investment Banking and Securities DealingΒ β€’Β 11 - 50 employees

$17.75 - $24/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 23 days ago


Key responsibilities

  • Provide exceptional client support to investors through chat, email, and phone channels.

  • Build relationships by educating clients on the investment process and addressing their questions.

  • Problem solve client issues and collaborate with the team to improve systems and processes.


Job description

Job Summary

MicroVentures gives both accredited and non-accredited investors access to invest in startups. We are one of the financial industry's first organizations to merge crowdfunding with the venture capital industry. MicroVentures provides an opportunity for angel investors to invest in startups alongside venture capitalists, often on the same terms. We are looking for service-oriented individuals to help us revolutionize the way our investors access and invest in private companies!

Your Role at MicroVentures:

You will provide an exceptional client experience to our investors through chat, email, and phone channels. During a typical day you will: 

1) Build strong relationships by educating clients on the investment process and answer any questions during the lifetime of the investment. 

2) Problem solve current client issues to meet the immediate need as well as identify opportunities to enhance future client interactions. 

3) Work with your team to solve current problems our clients face and to improve the systems and processes MicroVentures uses. 
Qualities We Look For:
  • Coachable 
  • Adaptable 
  • Persuasive 
  • Empathetic 
  • Entrepreneurial 
What Your First Year Looks Like - Phase 1:
  • Learn the foundations of the position through our dynamic training program. 
  • Acquire FINRA Series 7 & 63 as a condition of employment. 
  • Weekly coaching which consists of Shadow sessions, roleplays to simulate the job experience and/or chat/email reviews 
  • Implement the training and coaching by helping our clients through their chosen communication channel (Chat, Email and/or Inbound phone calls)
What Your First Year Looks Like - Phase 2:
  • Now licensed, you will learn the role of an Investor Support Specialist through the tier 2 of our training program 
  • Weekly coaching which consists of Shadow sessions, roleplays to simulate the job experience and/or chat/email reviews 
  • Work with our high net worth accredited investors to ensure a smooth investment process. 
What Your First Year Looks Like - Phase 3:
  • Ongoing training and coaching to develop your skills so you can engage clients through outbound calls to discuss current offerings and/or their existing portfolio
  • Master your craft and encourage your entrepreneurial spirit at MicroVentures.
What MicroVentures Does for You:
  • Study materials and sponsorship of SIE, Series 7 & 63 
  • 401K Match (100% match on the first 5% and 50% on the next 5%) 
  • Annual discretionary bonus 
  • MicroVentures covers the base plan for Medical, Dental and Disability insurance 
  • 3 Weeks paid time off + holidays
  • 4 Weeks paid sabbatical after 5 years with MicroVentures with a travel stipend 
  • Hybrid work environment in Austin TX
  • $100 monthly technology stipend (phone and internet)

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.