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Answering Emails Jobs (NOW HIRING)

Apello

Answering Service Agent

UT · Remote

$15.50 - $19/hr

... text, email etc.) * Give out information to callers as directed * Interact with callers in a ... Answering Service Agents are required to work: Weekends: One weekend day EVERY week - either ...

Nardis LLC

Administrative Assistant

Beach Haven, NJ · On-site

$17 - $20/hr

Must know QuickBooks software, and Excel Daily tasks may include: filing, occasional State DEP issues, DEP compliance, answering phone, answering emails, entering & paying bills in QuickBooks. Also ...

Nardis LLC

Administrative Assistant

Beach Haven, NJ · On-site

$17 - $20/hr

Must know QuickBooks software, and Excel Daily tasks may include: filing, occasional State DEP issues, DEP compliance, answering phone, answering emails, entering & paying bills in QuickBooks. Also ...

Michelle Meulke PLLC

Legal Assistant

Titusville, FL · On-site

You'll prepare a variety of legal documents, and handle office correspondence like answering emails and phone calls, scheduling meetings and travel, and reminding and staying on top of upcoming ...

Kahn, Soares & Conway, LLP

Legal Secretary

Hanford, CA · On-site

$45K - $61K/yr

You'll work with the team to prepare a variety of legal documents, and handle office correspondence like answering emails and phone calls, scheduling meetings and travel, and reminding the team of ...

Get In Line Inc

Front Desk

Wesley Chapel, FL · On-site

$22/hr

... Answering emails from attorney · Organizing medical records into their proper location · Greet patients in a professional, sincere, and helpful manner. Job qualifications include: · Must be ...

Philips Healthcare

Administrative Assistant

Patterson, GA · On-site

$15 - $20.25/hr

... answering emails and all the basics that go with being an assistant. Our ideal candidate would be someone who is a self starter, self motivated, has a great personality and is very social. If this ...

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Answering Emails information

What is an answering emails job?

An Answering Emails job involves managing and responding to emails on behalf of a company or individual. Responsibilities typically include reading incoming messages, crafting appropriate responses, organizing emails, and sometimes forwarding inquiries to the right department. This role requires strong communication skills, attention to detail, and the ability to work efficiently. It is commonly found in customer service, administrative support, and virtual assistant roles.

What are the typical daily responsibilities for someone in an answering emails position?

In an Answering Emails position, your primary responsibility is to manage incoming email communications, respond to inquiries, and escalate issues to the appropriate departments when necessary. You may also be tasked with tracking response times, following up with unresolved questions, and maintaining records for quality and compliance purposes. The role often involves collaborating closely with other customer service team members and sometimes other departments, ensuring consistency and clarity in all communication. Staying organized and prioritizing emails is key to excelling in this position, as customer satisfaction often depends on your timely and accurate responses.

What are the key skills and qualifications needed to thrive in the answering emails position, and why are they important?

To thrive in an Answering Emails role, strong written communication skills, attention to detail, and proficiency in basic office software such as email platforms are essential. Familiarity with customer relationship management (CRM) systems or ticketing tools may be required, along with typing speed and accuracy. Outstanding organizational skills, time management, and the ability to provide courteous, clear responses set candidates apart. These competencies ensure prompt, accurate, and professional handling of inquiries that reflect positively on the organization.

Can I get paid to answer emails?

Answering emails can be a paid job, often as a customer service representative, virtual assistant, or administrative support role. These positions typically require good communication skills and may involve using email management tools; pay varies based on experience and employer.
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Answering Emails jobs near you
Infographic showing various Answering Emails job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Answering Service Agent

UT • Remote

Apello
Telecommunications • 11 - 50 employees
Learn more about Apelloexternal

$15.50 - $19/hr

Part-time

Medical, Dental, Vision, Life, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Description

Apello is a Live Answering Service that has been serving businesses for over 80 years. Be a part of our small company providing a unique service for small to medium-size businesses. As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 service for their customers.  

The businesses we serve cover many industries including: 

  • Health Care, 
  • Heating and Air Conditioning companies,
  • Mechanical and Technical Service companies,
  • Lawyers, 
  • Property Management,
  • Government Agencies,
  • and many others.

All of our clients are different so all of our calls are different. As calls come in, we use sophisticated software to gather information specified by each business we answer for and dispatch the calls according to their instructions. The is absolutely NO SELLING!

Our company is small and flexible. Every employee is important and valued. Benefits include:

  • Medical, dental and vision insurance (30+ hours/week required)
  • Life insurance (30+ hours/week required)
  • Paid vacation
  • Schedule flexibility
  • Remote work opportunities


ANSWERING SERVICE AGENT RESPONSIBILITIES

  • Answer calls and take messages on a computer
  • Use Apello's software to determine what information to collect from callers.
  • Use Apello's software to determine when and how to relay messages to our clients (phone, text, email etc.)
  • Give out information to callers as directed
  • Interact with callers in a courteous, professional and helpful manner

Work Schedule:

Part Time 15 hours - 25 hours per week

Days

Specific Range of Hours Required: Monday, Wednesday, Thursday & Friday 6:00 AM - 6:00 PM

Weekend Day Required (Range): SUNDAY 6:00 AM - 11:00 PM

Requirements


SCHEDULE REQUIREMENTS:

Apello provides service 24/7, 365 days per year. Answering Service Agents are required to work:

Weekends:

One weekend day EVERY week - either Saturday or Sunday. See specific requirements above. This is every week. It is NOT rotating.

Holidays:

Apello provides service on ALL major holidays. Answering Service Agents are required to work on some holidays.

SKILLS/QUALIFICATIONS:

  • Type 35+ WPM
  • Good grammar and spelling
  • Excellent customer service skills
  • Patience
  • Detail Oriented
  • Ability to make good decisions in the absence of specific instructions

EDUCATION/EXPERIENCE:

  • Previous work experience preferred
  • Experience assisting customers over the phone is preferred but not required
  • High School diploma preferred, but Apello does employee high performing High School students

REMOTE WORK REQUIREMENTS:


  • You must have a quiet, private work environment with a door that can be closed. Other adults, children, or pets may not be present in the room with you while you are working.
  • You must provide your own desktop or laptop computer with approved antivirus software including a subscription for updates
  • You must provide your own high-speed internet connection.
  • You must have a phone (can be a cell phone) that you can use for calls when needed
  • You must have a shredder
  • You must have an Ethernet cord to connect to your modem


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About APELLO

Sourced by ZipRecruiter

Industry

Telecommunications

Company size

11 - 50 Employees

Headquarters location

Salt Lake City, UT, US

Year founded

1934

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