Coordinator - Ocean Import
$60K - $75K/hr
Responds to client needs by answering e-mails, calls, tracking and moving shipments * Serves as the daily direct point of contact for client; direct point of contact for client issues that require ...
Coordinator - Ocean Import
$60K - $75K/hr
Responds to client needs by answering e-mails, calls, tracking and moving shipments * Serves as the daily direct point of contact for client; direct point of contact for client issues that require ...
Coordinator - Ocean Import
CA$1.0K/wk
Responds to client needs by answering e-mails, calls, tracking and moving shipments * Serves as the daily direct point of contact for client; direct point of contact for client issues that require ...
Coordinator - Ocean Import
CA$1.0K/wk
Responds to client needs by answering e-mails, calls, tracking and moving shipments * Serves as the daily direct point of contact for client; direct point of contact for client issues that require ...
Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed. * Adjust plans and events based on client's feedback and needs. * Create backup or ...
Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed. * Adjust plans and events based on client's feedback and needs. * Create backup or ...
Inside sales
Trois-rivieres, QC · On-site
Responsible for answering potential customers' questions and sending additional information per email or phone calls, creating and maintaining a database of current and potential customers. * Keeping ...
Inside sales
Trois-rivieres, QC · On-site
Responsible for answering potential customers' questions and sending additional information per email or phone calls, creating and maintaining a database of current and potential customers. * Keeping ...
Responsible for answering potential customers' questions and sending additional information per email or phone calls, creating and maintaining a database of current and potential customers. Keeping ...
Responsible for answering potential customers' questions and sending additional information per email or phone calls, creating and maintaining a database of current and potential customers. Keeping ...
Fabricator
Val-d'or, QC · On-site
... by answering specific technical questions to help the customer understand the work to be done ... email alerts as new job postings become available that meet your interest! GPC conducts its ...
Fabricator
Val-d'or, QC · On-site
... by answering specific technical questions to help the customer understand the work to be done ... email alerts as new job postings become available that meet your interest! GPC conducts its ...
Inside sales
Trois-rivieres, QC · On-site
Responsible for answering potential customers' questions and sending additional information per email or phone calls, creating and maintaining a database of current and potential customers. * Keeping ...
Inside sales
Trois-rivieres, QC · On-site
Responsible for answering potential customers' questions and sending additional information per email or phone calls, creating and maintaining a database of current and potential customers. * Keeping ...
... e-mail et les envoyer - Recevoir et enregistrer les paiements en espèces, par virement et par ... answering calls, open the door, receiving visitors and assist them, mail distribution - Other ...
Quick apply
... e-mail et les envoyer - Recevoir et enregistrer les paiements en espèces, par virement et par ... answering calls, open the door, receiving visitors and assist them, mail distribution - Other ...
Your primary responsibilities will include: * answering customer telephone calls, e-mails in a courteous and timely manner * asking the right questions to understand each request * recognizing urgent ...
Quick apply
Your primary responsibilities will include: * answering customer telephone calls, e-mails in a courteous and timely manner * asking the right questions to understand each request * recognizing urgent ...
... answering or making customer phone calls and the ability to read a COM order or notes in the system ... Your email Submit
New
... answering or making customer phone calls and the ability to read a COM order or notes in the system ... Your email Submit
New
... answering or making customer phone calls and the ability to read a COM order or notes in the system ... Your email Submit
New
... answering or making customer phone calls and the ability to read a COM order or notes in the system ... Your email Submit
New
... answering or making customer phone calls and the ability to read a COM order or notes in the system ... Your email Submit
... answering or making customer phone calls and the ability to read a COM order or notes in the system ... Your email Submit
... answering or making customer phone calls and the ability to read a COM order or notes in the system ... Your email Submit
... answering or making customer phone calls and the ability to read a COM order or notes in the system ... Your email Submit
... answering or making customer phone calls and the ability to read a COM order or notes in the system ... Your email Submit
... answering or making customer phone calls and the ability to read a COM order or notes in the system ... Your email Submit
... answering or making customer phone calls and the ability to read a COM order or notes in the system ... Your email Submit
... answering or making customer phone calls and the ability to read a COM order or notes in the system ... Your email Submit
... and email communication. Your role will involve addressing inquiries, resolving issues, and ... by answering product and service inquiries, suggesting information about other products and ...
Quick apply
... and email communication. Your role will involve addressing inquiries, resolving issues, and ... by answering product and service inquiries, suggesting information about other products and ...
Provide operational support by answering calls and emails when required. * Perform other related duties as assigned. Working Conditions * Contract: Permanent, full-time (40 hours per week) * Working ...
Quick apply
Provide operational support by answering calls and emails when required. * Perform other related duties as assigned. Working Conditions * Contract: Permanent, full-time (40 hours per week) * Working ...
Support customer base by answering questions, concerns, account inquiries as well as handling ... Computer literate, including effective working skills of MS Word, Excel, and e-mail #LI-A1 This ...
Support customer base by answering questions, concerns, account inquiries as well as handling ... Computer literate, including effective working skills of MS Word, Excel, and e-mail #LI-A1 This ...
Answering telephone * Communicating with branches via telephone and/or emails * Communicating with insurance company and customers via telephone and/or emails * Obtaining documents including rental ...
Answering telephone * Communicating with branches via telephone and/or emails * Communicating with insurance company and customers via telephone and/or emails * Obtaining documents including rental ...
Receptionist (2026)
Longueuil, QC · On-site
... answering and directing calls, and providing general administrative support. This role ensures ... Answer, screen, and forward incoming phone calls and emails, ensuring requests are handled ...
Receptionist (2026)
Longueuil, QC · On-site
... answering and directing calls, and providing general administrative support. This role ensures ... Answer, screen, and forward incoming phone calls and emails, ensuring requests are handled ...
Answering Emails information
What is an answering emails job?
An Answering Emails job involves managing and responding to emails on behalf of a company or individual. Responsibilities typically include reading incoming messages, crafting appropriate responses, organizing emails, and sometimes forwarding inquiries to the right department. This role requires strong communication skills, attention to detail, and the ability to work efficiently. It is commonly found in customer service, administrative support, and virtual assistant roles.
What are the key skills and qualifications needed to thrive in the answering emails position, and why are they important?
To thrive in an Answering Emails role, strong written communication skills, attention to detail, and proficiency in basic office software such as email platforms are essential. Familiarity with customer relationship management (CRM) systems or ticketing tools may be required, along with typing speed and accuracy. Outstanding organizational skills, time management, and the ability to provide courteous, clear responses set candidates apart. These competencies ensure prompt, accurate, and professional handling of inquiries that reflect positively on the organization.
What are the typical daily responsibilities for someone in an answering emails position?
In an Answering Emails position, your primary responsibility is to manage incoming email communications, respond to inquiries, and escalate issues to the appropriate departments when necessary. You may also be tasked with tracking response times, following up with unresolved questions, and maintaining records for quality and compliance purposes. The role often involves collaborating closely with other customer service team members and sometimes other departments, ensuring consistency and clarity in all communication. Staying organized and prioritizing emails is key to excelling in this position, as customer satisfaction often depends on your timely and accurate responses.
GEODIS rating
6.6
Based on 121 frontline employees who took The Breakroom Quiz
270th of 360 rated logistics
Job description
Ocean Import Coordinator
Who We Are:
GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.
Your role on the team:
- Consolidates client orders into optimal load profiles and assigns carriers to loads utilizing transportation management systems
- Responsible for load planning, optimization, routing, and scheduling of all transportation modes
- Develops and implements final stage system parameters that drive system load assignments that identify, build, and book hundreds of loads per day in compliance with client routing expectations, driving financial impact to client
- Responds to client needs by answering e-mails, calls, tracking and moving shipments
- Serves as the daily direct point of contact for client; direct point of contact for client issues that require immediate attention
- Recommends corrective action to client or executives to adjust customer complaints
- From a macro level, monitors and ensures on-time pick-up and delivery based on reports
- Negotiates with carriers daily and makes decisions on behalf of client within individual client parameters (e.g., up to $1,000 within the lowest rate); makes best financial decision as representative for client
- Expedites shipments on behalf of client, when necessary
- Creates, analyzes, and presents financial and service reports to clients on a weekly, monthly, and quarterly basis; provides load exception reporting
- Responsible for leading daily, weekly, and monthly meetings with client and GEODIS leadership, as required
- Leads carrier on-boarding calls and performance calls on behalf of client(s) to ensure carrier leadership and Operations personnel handle freight in accordance with client’s expectations
- Develops materials for and leads client QBR meetings (client executives, GEODIS executives, Transportation Management groups, etc.)
- Responsible for the development and execution of strategic initiatives that improve service, financial savings, efficiency, productivity, and communication to client and GEODIS
- Develops proactive problem solving and cost saving opportunities
- Works with IT implementation team to validate and improve TMS performance; assists with strategic initiatives to increase automation and efficiency
- Determines work procedures related to assigned clients and ensures that the standard operating procedures are accurate; provides quarterly updates to Training Administrator
- Coordinates with FAP on invoice resolution and carrier escalation
- Validates and approves accrual reports provided by Central Billing Team before clients are billed each week
- Provides cross-training to coordinators, senior planners, and supervisors as each is expected to be able to step in and support client(s) at any given time; is cross-trained on operational responsibilities for at least two additional clients in order to support when needed
- Carrier & Vendor Coordination: Liaise with customers, air & ocean carriers, warehouse & trucking providers, and co-loaders to secure capacity, negotiate rates, and optimize routing
- Ensure adherence to international trade regulations, INCOTERMS, and customs requirements while managing shipping documentation
- Continuous Improvement to identify opportunities for operational efficiencies, process improvements, and enhanced customer service
- Supports GEODIS’ programs for Safety, Health, Environment, Quality, Ethics, Compliance, CSR, and Sustainability
- Other duties as required and assigned
What you need:
- Minimum 2 years of related experience and/or training; or an equivalent combination of education and experience
- Minimum 1 year experience in customer service or coordinator role
- Experience with Transportation Management Systems
- Experience with optimization tools preferred
- PC literate with experience with Microsoft Outlook, Word, Access, and Excel
- Excellent written and oral communication skills that demonstrate a proven ability to develop relationships with a range of internal and external customers
- Excellent planning and organizational skills
- Strong problem-solving skills
- Ability to multitask
What you gain from joining our team:
Find your future at GEODIS. This is not your old-time warehouse job. Work in modern facilities with cutting-edge technology, helping us move products for some of the world’s most influential brands.
Look what you’ll get by joining the GEODIS team!
Get Good Money – Fair pay and some jobs come with bonus opportunities.
- Stay Safe – We pride ourselves on a safe, clean, and healthy work environment for everyone.
- Get A Voice – We are always asking our teammates to tell us how to make their experience working at GEODIS even better.
- Get Promoted – When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year.
- Have FUN – Work with fun, supportive people just like you!
- Find Your Place – We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging.
- Find Your Future – Whether you are interested in the opportunity to work seasonally or looking to launch your career, GEODIS is the place!
*Eligibility varies based on location, job, employee type, or length of service.
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Job Duties as documented in this job description are considered minimum essential functions that employees be able to perform. The Company is committed to improving accessibility for all with disabilities and to ensuring that all of our employees have the support and the tools they need to succeed. We have developed policies relating to human rights, accessibility and accommodation, and provide all our employees with training on the Accessibility, either during orientation and/or on an ongoing basis.
Join our Team!
- Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview!
OR
- Text APPLY to (289) 275-8973 to apply or check out more jobs at www.workatGEODIS.com!
About GEODIS
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