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Answering Emails Jobs in Quebec (NOW HIRING)

Td

Senior Personal Banker-Home Borrowing

Longueuil, QC · On-site

CA$59K - CA$84K/yr

Improve customer financial confidence through ongoing dialogue and by answering questions and ... Consistently engage in proactive customer outreach (via phone, email, etc.) to discuss portfolio ...

Td

Senior Personal Banker-Home Borrowing

Montreal, QC · On-site

CA$59K - CA$84K/yr

Improve customer financial confidence through ongoing dialogue and by answering questions and ... Consistently engage in proactive customer outreach (via phone, email, etc.) to discuss portfolio ...

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Answering Emails information

What is an answering emails job?

An Answering Emails job involves managing and responding to emails on behalf of a company or individual. Responsibilities typically include reading incoming messages, crafting appropriate responses, organizing emails, and sometimes forwarding inquiries to the right department. This role requires strong communication skills, attention to detail, and the ability to work efficiently. It is commonly found in customer service, administrative support, and virtual assistant roles.

What are the typical daily responsibilities for someone in an answering emails position?

In an Answering Emails position, your primary responsibility is to manage incoming email communications, respond to inquiries, and escalate issues to the appropriate departments when necessary. You may also be tasked with tracking response times, following up with unresolved questions, and maintaining records for quality and compliance purposes. The role often involves collaborating closely with other customer service team members and sometimes other departments, ensuring consistency and clarity in all communication. Staying organized and prioritizing emails is key to excelling in this position, as customer satisfaction often depends on your timely and accurate responses.

What are the key skills and qualifications needed to thrive in the answering emails position, and why are they important?

To thrive in an Answering Emails role, strong written communication skills, attention to detail, and proficiency in basic office software such as email platforms are essential. Familiarity with customer relationship management (CRM) systems or ticketing tools may be required, along with typing speed and accuracy. Outstanding organizational skills, time management, and the ability to provide courteous, clear responses set candidates apart. These competencies ensure prompt, accurate, and professional handling of inquiries that reflect positively on the organization.

Can I get paid to answer emails?

Answering emails can be a paid job, often as a customer service representative, virtual assistant, or administrative support role. These positions typically require good communication skills and may involve using email management tools; pay varies based on experience and employer.

What job categories do people searching Answering Emails jobs in Quebec look for?

The top searched job categories for Answering Emails jobs in Quebec are:

Answering Emails jobs near you
Infographic showing various Answering Emails job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 53% Full Time, 34% Part Time, 1% Temporary, and 11% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

2027 Wealth Management, Winter Administrative Assistant (4-16 months)

Rbc

Montreal, QC

Full-time

Posted 10 days ago

Job description

Job Description

RBC Wealth Management is a part of Royal Bank of Canada ("RBC"), one of the largest providers of financial services in the world.RBC Wealth Management Canada is comprised of six complementary lines of business which are supported by over 250 wealth professionals through our RBC Family Office Services team. Together, we provide our clients with unmatched experience.

Your application will be reviewed for consideration across multiple roles within the following areas:

RBC Dominion Securities

RBC PH&N Investment Counsel

RBC Royal Trust

RBC Private Banking

RBC Wealth Management Financial Services

RBC Global Asset Management

What is the opportunity?

We are seeking winter co-ops across several Administrative Assistant roles to join the Wealth Management team (including but not limited to the following: Private Client Associate, Branch Support Assistant, Operations Assistant, Private Banking Associate, etc.). RBC Wealth Management provides students with the opportunity to gain in-depth, hands-on experience while working and learning alongside our experienced professionals. As part of a dynamic team, you will be responsible for assisting Investment Counsellors or Investment Advisors and other members of the team provide exceptional client experiences.

What will you do?

  • Coordinate and prepare meetings for Advisors with their clients/prospects.
  • Provide proactive client service with a focus on problem resolution and attention to detail. Liaise with various departments for execution, where necessary.
  • Assist the Advisor team with client onboarding and maintenance of existing client accounts.
  • Ensure accurate and timely updates of all necessary documentation in compliance with internal controls and industry regulatory requirements. Maintain complete and up-to-date client files within appropriate systems.
  • Support Advisor team and client through the Wealth Management process and maintain audit of Wealth Management Activities and priorities.
  • Stay current with all RBC Policies & Procedures
  • Provide support on assigned projects, conducting research, and sharing information with the team.
  • Answering basic inquiries and resolving routine problems regarding products and services via calls, email, or internet chat.
  • Ensure trades are processed accurately and on a timely basis
  • Manage all aspects of account opening and documentation and maintain client cash flows and balances

What do you need to succeed?

Must have

  • Bilingualism (English and French) required, as you will regularly serve our clients and do business with RBC partners and/or employees across Canada with English and French speaking needs.
  • Strong Microsoft Office Suite skills
  • High level of time management and organization skills
  • Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
  • Exceptional verbal and written communication skills

Nice to have

  • Canadian Securities Course (CSC) and Conduct and Practices Handbook Course (CPH)
  • Knowledge of RBC Dominion Securities' systems and procedures
  • Familiarity with Salesforce.
  • Interest in the Canadian investment landscape.

Please note:

Tobe eligible for these student positions, you must either:

  • Bereturningto school after the work term end-date; or
  • If you are not returning to school (i.e.are graduating immediately after the work term), you must require the full work term as a mandatory component to graduate successfully

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial service

Job Skills

Communication, Computer Literacy, Detail-Oriented, Interpersonal Relationships, Listening Effectively, Personal Development, Personal Initiative

Additional Job Details

Address:

1 PLACE VILLE MARIE:MONTREAL

City:

Montreal

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Student/Coop (Fixed Term)

Pay Type:

Salaried

Posted Date:

2026-08-24

Application Deadline:

2026-09-21

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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