ZipRecruiter

Log In

1

French Call Center Jobs in Quebec (NOW HIRING)

i2c Inc

ONSITE Customer Service Representative - Call Centre - Trilingual (Spanish, Portuguese, English, French) i2c Customer Service Representative is responsible for handling all customer concerns. Some of ...

TELUS

Description Position overview: full time The Business Help Desk Specialist III is a call center ... Fluent in both official languages (French/English oral and written) * Ability to apply documented ...

TELUS

Business Help Desk Specialist III

Montreal, QC · On-site

Description Position overview: full time The Business Help Desk Specialist III is a call center ... Fluent in both official languages (French/English oral and written) * Ability to apply documented ...

next page

Showing results 1-20

All JobsFrench Call Center JobsFrench Call Center Jobs in Quebec

French Call Center information

See Quebec salary details

$9

$17

$28

How much do french call center jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for french call center in Quebec is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.99 per hour, depending on experience, location, and employer.

What is a French call center?

A French Call Center is a customer service center where support agents communicate with customers in French. These centers handle various tasks such as answering inquiries, providing technical support, processing orders, and resolving complaints for French-speaking clients. They may operate within France or in other countries, serving companies that have French-speaking customers worldwide. French Call Centers can handle both inbound and outbound calls, and may also offer support via email or chat.

What are some common challenges faced by agents in a French call center and how can they be managed?

Agents in a French call center often face challenges such as handling high call volumes, navigating language nuances, and resolving customer issues efficiently. Managing stress while maintaining professionalism and empathy is crucial. Many centers provide training on conflict resolution, customer service best practices, and offer support from supervisors and team leads. Regular feedback and team meetings also help agents share experiences and strategies for overcoming difficult situations.

What are the key skills and qualifications needed to thrive as a French call center agent, and why are they important?

To thrive as a French Call Center Agent, you need fluency in French and English, strong customer service abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and sometimes certifications in customer service are typically required. Excellent communication, patience, and problem-solving skills set outstanding agents apart in managing customer inquiries and resolving issues. These skills and qualifications ensure efficient service delivery, customer satisfaction, and effective handling of diverse customer needs in a fast-paced environment.

What is the difference between French Call Center vs Customer Service Representative?

AspectFrench Call CenterCustomer Service Representative
Required CredentialsBasic communication skills, language proficiency in French, sometimes customer service certificationsHigh school diploma, communication skills, customer service training
Work EnvironmentCall centers, office settings, remote optionsOffice, retail, or remote work environments
Employer & Industry UsageTelecommunications, tech, retail, financeRetail, healthcare, banking, tech
Common Search & ComparisonOften compared for language skills and call handlingCompared for direct customer interaction roles

The French Call Center and Customer Service Representative roles share similarities in communication skills and work environments but differ mainly in language requirements and specific industry applications. French Call Centers focus on handling calls in French, often within international or multilingual companies, while Customer Service Representatives may serve diverse industries with broader language needs.

What are popular job titles related to French Call Center jobs in Quebec?

For French Call Center jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching French Call Center jobs in Quebec look for?

The top searched job categories for French Call Center jobs in Quebec are:

French Call Center jobs near you
Infographic showing various French Call Center job openings in Quebec as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 16% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $36,383 per year, or $17.5 per hour.

French Call Center Maintenance Advisor

Foss National Leasing

Laval, QC

CA$55K - CA$65K/yr

Full-time

Re-posted 8 days ago

Job description

Welcome to FOSS — Where Values Drive Everything We Do

For over 60 years, the FOSS Auto Group has been a leader in the automotive industry, home to two trusted brands: Roy Foss and Foss National Leasing. Our success is driven by our incredible team. These are dedicated and passionate individuals who embody our core values daily, building a reputation for excellence in retail, fleet, service, and innovation.

At FOSS, we are guided by five principles:

  • Glad to be here – We show up with positivity and pride.
  • Sweat the small stuff – Details matter, and we get them right.
  • Show up for each other – We succeed as a team.
  • Walk the talk – We lead by example.
  • Set the standard – We raise the bar.

We are proud of the long-standing relationships we've built with our clients, customers, and our team members. When you join FOSS, you're joining a company that leads with heart, acts with integrity, and invests in your growth. If you want a workplace where your impact is celebrated, you've found your next move.


Salary Range: $55,000.00 - $65,000.00/yearly

About The Current Open Role

We are seeking an enthusiastic and professional Bilingual Automotive Technical Advisor to become a member of our team.


What We're Looking For

· Experience as a Licensed Mechanical Technician or an Automotive Service Advisor is required.

· Professional phone manner and ability to remain calm in difficult situations.

· Strong team player and ability to be flexible.

· High aptitude and interest in learning about our industry and our values.

· Passion to stay busy and eager to do whatever it takes to get the job done.

· French is a requirement.

· Flexibility in shift work.

· Positive energy and enthusiasm every day.

What We Offer:

· Competitive compensation and benefits package.

· Employee team building and social events.

· Learning and development programs for all team members.

· Growth potential within our organization.

· Employee discount programs.

· Foss purchase and service program.

· Employee referral and recognition programs.


Our Commitment to Equal Opportunity

At Roy Foss Automotive and Foss National Leasing, we are dedicated to creating a workplace where everyone feels welcome and has the opportunity to thrive. We believe that a diverse and inclusive team is not only our strength, but it also drives innovation and helps us better serve our customers and community.

We are proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, or disability. Our commitment to equal opportunity extends to all aspects of employment, including hiring, training, promotion, compensation, and benefits.

FOSS Automotive Group is committed to providing an inclusive, accessible work environment. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

We are committed to fostering a culture of fairness, equity, and respect for every employee and applicant.

Should you have any questions or concerns, you can reach out to HR@royfoss.com.