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French Call Center Jobs in Quebec (NOW HIRING)

ASICC-MED

Placement agent

Montreal, QC · On-site

... this position of Call Center Agent: Diploma of Professional Studies (DES); 1 to 2 years of ... Bilingualism (French & English) Please note that the male gender is intended to lighten the text.

Sun Life Financial

Insurance Associate

Montreal, QC

... French-speaking colleagues or internal partners across Canada and worldwide. Assets * Experience in blended or outbound Call Centre or telephone servicing * Experience with Siebel * Knowledge of ...

Sun Life Financial

Insurance Associate

Montreal, QC · On-site

... French-speaking colleagues or internal partners across Canada and worldwide. Assets * Experience in blended or outbound Call Centre or telephone servicing * Experience with Siebel * Knowledge of ...

Canon Careers

Customer service / call center experience * Bilingual (French & English) * Exceptional customer service skills with a strong "customer first" attitude * Good organizational skills and strong time ...

Bell Canada

Knowledge of English and French required, in the course of their duties, this person will be ... Minimum of one year of work experience in a call center environment * Completion or near completion ...

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Showing results 21-40

All JobsFrench Call Center JobsFrench Call Center Jobs in Quebec

French Call Center information

See Quebec salary details

$9

$17

$28

How much do french call center jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for french call center in Quebec is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.99 per hour, depending on experience, location, and employer.

What is a French call center?

A French Call Center is a customer service center where support agents communicate with customers in French. These centers handle various tasks such as answering inquiries, providing technical support, processing orders, and resolving complaints for French-speaking clients. They may operate within France or in other countries, serving companies that have French-speaking customers worldwide. French Call Centers can handle both inbound and outbound calls, and may also offer support via email or chat.

What are some common challenges faced by agents in a French call center and how can they be managed?

Agents in a French call center often face challenges such as handling high call volumes, navigating language nuances, and resolving customer issues efficiently. Managing stress while maintaining professionalism and empathy is crucial. Many centers provide training on conflict resolution, customer service best practices, and offer support from supervisors and team leads. Regular feedback and team meetings also help agents share experiences and strategies for overcoming difficult situations.

What are the key skills and qualifications needed to thrive as a French call center agent, and why are they important?

To thrive as a French Call Center Agent, you need fluency in French and English, strong customer service abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and sometimes certifications in customer service are typically required. Excellent communication, patience, and problem-solving skills set outstanding agents apart in managing customer inquiries and resolving issues. These skills and qualifications ensure efficient service delivery, customer satisfaction, and effective handling of diverse customer needs in a fast-paced environment.

What is the difference between French Call Center vs Customer Service Representative?

AspectFrench Call CenterCustomer Service Representative
Required CredentialsBasic communication skills, language proficiency in French, sometimes customer service certificationsHigh school diploma, communication skills, customer service training
Work EnvironmentCall centers, office settings, remote optionsOffice, retail, or remote work environments
Employer & Industry UsageTelecommunications, tech, retail, financeRetail, healthcare, banking, tech
Common Search & ComparisonOften compared for language skills and call handlingCompared for direct customer interaction roles

The French Call Center and Customer Service Representative roles share similarities in communication skills and work environments but differ mainly in language requirements and specific industry applications. French Call Centers focus on handling calls in French, often within international or multilingual companies, while Customer Service Representatives may serve diverse industries with broader language needs.

What are popular job titles related to French Call Center jobs in Quebec?

For French Call Center jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching French Call Center jobs in Quebec look for?

The top searched job categories for French Call Center jobs in Quebec are:

French Call Center jobs near you
Infographic showing various French Call Center job openings in Quebec as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 16% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $36,383 per year, or $17.5 per hour.

Placement agent

ASICC-MED

Montreal, QC • On-site

Full-time

Re-posted 5 days ago

Job description

ASICC-MED medical placement and nursing care is currently recruiting a placement agent. The person must be available for the daytime schedule ending at 3:00 p.m. including every other weekend. We are looking for staff who are comfortable with new technologies and who are committed to providing excellent customer service. The placement agent should be able to: Ensure call management; Process customer and employee files; Process dispatch and customer service calls. More specifically, the Investment Agent will be responsible for: Respond courteously to calls from customers and employees by analyzing their needs; Quality assurance monitoring Data collection and entry Respond quickly and efficiently to any request and / or problem related to service calls, changes to schedules or availability, complaints, cancellation requests, etc. and monitor it; Distribute and manage employee schedules Analyze and process files Profile sought for this position of Call Center Agent: Diploma of Professional Studies (DES); 1 to 2 years of experience in similar functions; Good computer knowledge (Windows and Suite Office); Ease of communication and excellent interpersonal skills; Bilingualism (French & English) Please note that the male gender is intended to lighten the text. Please note that only candidates selected after examining the application will be contacted. Knowledge in the health field and experience in call centers, an asset. Excellent working conditions, competitive salary, group RRSP program and much more! Schedule: Day - Flexible between 7:00 a.m. to 3:00 p.m. Monday to Thursday and Friday 5:00 a.m. to 1:00 p.m. + every other weekend - 5:00 a.m. to 1:00 p.m. Week 1 leave on Monday Week 2 leave Saturday, Sunday, Monday

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