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French Call Center Jobs in Quebec (NOW HIRING)

Canon Careers

CA$43K - CA$46K/yr

... Call Center once completed. * Generate reports from S21DS to determine weekly/monthly billings to identify all customers to be invoiced. To Succeed, You Will Need: * Bilingual French & English ...

McKesson

Hub Patient Services Specialist

Montreal, QC · Remote

... call centre environments who are passionate about delivering an exceptional patient experience ... Bilingual in English and French (spoken and written). * Experience working within a Patient Support ...

McKesson

Hub Patient Services Specialist

Montreal, QC · Remote

... call centre environments who are passionate about delivering an exceptional patient experience ... Bilingual in English and French (spoken and written). * Experience working within a Patient Support ...

Mcgill

$16.85/hr

Experience in sales or call center environment. * Knowledge of French and English: McGill University is an English-language university where day to day duties may require English communication both ...

Mcgill

$16.85/hr

Experience in sales or call center environment. * Knowledge of French and English: McGill University is an English-language university where day to day duties may require English communication both ...

Driven Brands, Inc.

Agent(e) Service Client

Laval, QC · On-site

What You'll Bring: * 1+ yrs of experience in a call center/customer service capacity * Experience with insurance claims or insurance companies is a big plus * Proficient in English and French ...

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All JobsFrench Call Center JobsFrench Call Center Jobs in Quebec

French Call Center information

See Quebec salary details

$9

$17

$28

How much do french call center jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for french call center in Quebec is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.99 per hour, depending on experience, location, and employer.

What is a French call center?

A French Call Center is a customer service center where support agents communicate with customers in French. These centers handle various tasks such as answering inquiries, providing technical support, processing orders, and resolving complaints for French-speaking clients. They may operate within France or in other countries, serving companies that have French-speaking customers worldwide. French Call Centers can handle both inbound and outbound calls, and may also offer support via email or chat.

What are some common challenges faced by agents in a French call center and how can they be managed?

Agents in a French call center often face challenges such as handling high call volumes, navigating language nuances, and resolving customer issues efficiently. Managing stress while maintaining professionalism and empathy is crucial. Many centers provide training on conflict resolution, customer service best practices, and offer support from supervisors and team leads. Regular feedback and team meetings also help agents share experiences and strategies for overcoming difficult situations.

What are the key skills and qualifications needed to thrive as a French call center agent, and why are they important?

To thrive as a French Call Center Agent, you need fluency in French and English, strong customer service abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and sometimes certifications in customer service are typically required. Excellent communication, patience, and problem-solving skills set outstanding agents apart in managing customer inquiries and resolving issues. These skills and qualifications ensure efficient service delivery, customer satisfaction, and effective handling of diverse customer needs in a fast-paced environment.

What is the difference between French Call Center vs Customer Service Representative?

AspectFrench Call CenterCustomer Service Representative
Required CredentialsBasic communication skills, language proficiency in French, sometimes customer service certificationsHigh school diploma, communication skills, customer service training
Work EnvironmentCall centers, office settings, remote optionsOffice, retail, or remote work environments
Employer & Industry UsageTelecommunications, tech, retail, financeRetail, healthcare, banking, tech
Common Search & ComparisonOften compared for language skills and call handlingCompared for direct customer interaction roles

The French Call Center and Customer Service Representative roles share similarities in communication skills and work environments but differ mainly in language requirements and specific industry applications. French Call Centers focus on handling calls in French, often within international or multilingual companies, while Customer Service Representatives may serve diverse industries with broader language needs.

What are popular job titles related to French Call Center jobs in Quebec?

For French Call Center jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching French Call Center jobs in Quebec look for?

The top searched job categories for French Call Center jobs in Quebec are:

French Call Center jobs near you
Infographic showing various French Call Center job openings in Quebec as of August 2026, with employment types broken down into 2% As Needed, 62% Full Time, 24% Part Time, and 12% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,383 per year, or $17.5 per hour.

34793

Canon Careers

Hybrid

CA$43K - CA$46K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 20 days ago

Job description

Bilingual Contract Billing Representative- Hybrid

Reporting to the Regional Manager, Service Administration, you will be responsible for collecting meter reads for billing and performing related administrative tasks to maximize service revenue.


Key Responsibilities:

  • Collect meter reads from customers for service contract billing.
  • Contact customers when meter reads are not received within the scheduled timeframe.
  • Keep customer contact information up to date in the database.
  • Analyze and promptly resolve customer issues or escalate them to higher management when necessary.
  • Ensure Spreadsheet Billing Accounts are finalized on or before the contractual due dates and notify the Service Administration Call Center once completed.
  • Generate reports from S21DS to determine weekly/monthly billings to identify all customers to be invoiced.

To Succeed, You Will Need:     

  • Bilingual French & English required
  • No degree required. A high school diploma or equivalent is preferred.
  • Less than 12 months of work experience required.
  • Intermediate analytical skills required to review received meter reads and cross-reference them with equipment models to validate the provided information.
  • Basic computer/technical skills required to enter, sort, and filter data in Excel.
  • Basic time management and task prioritization skills required to execute work within established deadlines. 

Why Join?

HYBRID WORK

This position offers a Hybrid work schedule. You will be required to be in the office Mondays, Wednesdays and Thursdays each week, with the ability to work from home for the remainder of the week (subject to specific business needs requiring office attendance)
When working from home, a reliable internet connection is required. Remote work is supported with cloud-based applications and collaboration tools.

BENEFITS

  • Comprehensive health coverage plan that includes medical, dental and vision
  • Life insurance, disability and wellness programs
  • Vacation, Paid Personal Time and Sick days
  • Matching RRSP Contribution & Profit-Sharing Program
  • Tuition Assistance Program for Professional Continuing Education
  • Discounts on Canon products, retailers, memberships and more!


EMPLOYEE PERKS

  • Free coffee and snacks
  • On-site cafeteria and outdoor patio
  • Employee gym and fitness centre
  • Employee referral program
  • Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products.
  • Community involvement
  • Employee Appreciation Events
  • One (1) current vacancy exist. 
  • Canon Canada Inc. is committed to transparent and fair compensation and job postings. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
  • Compensation Range: $43,000 – $46,000 annually.

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