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Remote Answering Emails Jobs (NOW HIRING)

Apello

Answering Service Agent

UT · On-site +1

$15.50 - $19/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote ... text, email etc.) * Give out information to callers as directed * Interact with callers in a ...

Apello

Answering Service Agent

UT · Remote

$15.50 - $19/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote ... text, email etc.) * Give out information to callers as directed * Interact with callers in a ...

FreeUp

Remote Virtual Assistant

Saint Petersburg, FL · Remote

$20 - $27/hr

... remote workers from all over the world. We believe that freelancing is the future of business, and ... Answering emails * Managing schedules * Travel booking and arrangements * Customer service tasks

Bump Health

Customer Experience Specialist- Remote

Peoria, IL · On-site +1

$16.75 - $22/hr

Answering incoming calls, text, emails and chats across multiple platforms * Understanding and promoting Bump Boxes products, culture and values * Assessing the unique needs of customers using ...

Apello

Answering Service Agent (Bilingual)

UT · Remote

$16 - $20/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote ... text, email etc.) * Give out information to callers as directed * Interact with callers in a ...

Apello

Answering Service Agent (Bilingual)

UT · On-site +1

$16 - $20/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote ... text, email etc.) * Give out information to callers as directed * Interact with callers in a ...

The Pennsylvania State University

$15 - $19/hr

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... Undergraduate learning assistants (ULAs) will assist the instructor with grading, answering emails ...

The Pennsylvania State University

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... Undergraduate learning assistants (ULAs) will assist the instructor with grading, answering emails ...

The Pennsylvania State University

$36K - $46K/yr

Graduate learning assistants will assist the instructor with grading, answering emails, assisting ... Approval of remote and hybrid work is not guaranteed regardless of work location. For additional ...

The Pennsylvania State University

$12/hr

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... Job duties to include: * answering emails * assisting students with questions * grading * other ...

CLEANSLATE CENTERS INC

Patient Support Agent

Brentwood, TN · Remote

$18 - $20/hr

... remote potential. * Answering and managing an average of 75-100 inbound/outbound calls per day in a timely manner * Promptly answering emails and online chats messages in accordance with company KPIs

HB Travels

Remote Support Specialist

Virginia Beach, VA · Remote

In this role, you'll assist customers by answering questions, providing support, and ensuring a ... Respond to customer inquiries via phone, email, and online communication platforms * Provide timely ...

Qleen

Customer Service Associate - Remote

Phoenix, AZ · On-site +1

$17.50 - $20.50/hr

... answering incoming calls from customers and Service Providers. * Respond to customer emails, texts ... Work as part of a fully remote team, utilizing technology that allows for team communication ...

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Remote Answering Emails information

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How much do remote answering emails jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for remote answering emails in the United States is $17.07, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What does a typical workday look like for someone answering emails remotely?

A typical day in a remote email answering role involves monitoring and responding to incoming emails, prioritizing messages based on urgency, and ensuring replies are accurate and timely. You may use templates for common questions but will also need to adapt your communication style to suit individual inquiries. While most of the work is independent, you’ll often collaborate with other team members or departments to resolve complex issues. Regular check-ins and virtual meetings are common to keep everyone aligned on priorities or updates. The position offers a balance of repetitive tasks and problem-solving, making organizational skills and a proactive mindset valuable assets.

What are the key skills and qualifications needed to thrive in the Remote Answering Emails position, and why are they important?

To excel in a Remote Answering Emails position, you need strong written communication skills, attention to detail, and proficiency with email platforms and basic office software. Familiarity with common customer relationship management (CRM) systems or help desk tools is often required, though formal certifications are typically not necessary. Outstanding candidates are organized, responsive, and possess excellent time-management and interpersonal skills. These abilities ensure prompt, accurate responses to inquiries, helping maintain a professional image and build positive relationships with clients or customers.

What is a Remote Answering Emails job?

A Remote Answering Emails job involves managing and responding to emails on behalf of a company or individual from a remote location. Responsibilities may include organizing inboxes, replying to customer inquiries, forwarding important messages, and maintaining professional communication. This role requires strong written communication skills, attention to detail, and the ability to prioritize tasks efficiently. Many businesses hire remote email assistants to improve response times and enhance customer satisfaction.

More about Remote Answering Emails jobs
What are the most commonly searched types of Answering Emails jobs? The most popular types of Answering Emails jobs are:
What states have the most Remote Answering Emails jobs? States with the most job openings for Remote Answering Emails jobs include:
What job categories do people searching Remote Answering Emails jobs look for? The top searched job categories for Remote Answering Emails jobs are:
Remote Answering Emails jobs near you
Infographic showing various Remote Answering Emails job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,512 per year, or $17.1 per hour.
Answering Service Agent

Answering Service Agent

Apello

UT • On-site, Remote

$15.50 - $19/hr

Part-time

Medical, Dental, Vision, Life, PTO

Posted 9 days ago

Job description

Job Type
Part-time
Description
Apello is a Live Answering Service that has been serving businesses for over 80 years. Be a part of our small company providing a unique service for small to medium-size businesses. As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 service for their customers.
The businesses we serve cover many industries including:
  • Health Care,
  • Heating and Air Conditioning companies,
  • Mechanical and Technical Service companies,
  • Lawyers,
  • Property Management,
  • Government Agencies,
  • and many others.

All of our clients are different so all of our calls are different. As calls come in, we use sophisticated software to gather information specified by each business we answer for and dispatch the calls according to their instructions. The is absolutely NO SELLING!
Our company is small and flexible. Every employee is important and valued. Benefits include:
  • Medical, dental and vision insurance (30+ hours/week required)
  • Life insurance (30+ hours/week required)
  • Paid vacation
  • Schedule flexibility
  • Remote work opportunities

ANSWERING SERVICE AGENT RESPONSIBILITIES
  • Answer calls and take messages on a computer
  • Use Apello's software to determine what information to collect from callers.
  • Use Apello's software to determine when and how to relay messages to our clients (phone, text, email etc.)
  • Give out information to callers as directed
  • Interact with callers in a courteous, professional and helpful manner

Work Schedule:
Part Time 15 hours - 25 hours per week
Days
Specific Range of Hours Required: Monday, Wednesday, Thursday & Friday 6:00 AM - 6:00 PM
Weekend Day Required (Range): SUNDAY 6:00 AM - 11:00 PM
Requirements
SCHEDULE REQUIREMENTS:
Apello provides service 24/7, 365 days per year. Answering Service Agents are required to work:
Weekends:
One weekend day EVERY week - either Saturday or Sunday. See specific requirements above. This is every week. It is NOT rotating.
Holidays:
Apello provides service on ALL major holidays. Answering Service Agents are required to work on some holidays.
SKILLS/QUALIFICATIONS:
  • Type 35+ WPM
  • Good grammar and spelling
  • Excellent customer service skills
  • Patience
  • Detail Oriented
  • Ability to make good decisions in the absence of specific instructions

EDUCATION/EXPERIENCE:
  • Previous work experience preferred
  • Experience assisting customers over the phone is preferred but not required
  • High School diploma preferred, but Apello does employee high performing High School students

REMOTE WORK REQUIREMENTS:
  • You must have a quiet, private work environment with a door that can be closed. Other adults, children, or pets may not be present in the room with you while you are working.
  • You must provide your own desktop or laptop computer with approved antivirus software including a subscription for updates
  • You must provide your own high-speed internet connection.
  • You must have a phone (can be a cell phone) that you can use for calls when needed
  • You must have a shredder
  • You must have an Ethernet cord to connect to your modem

Salary Description
$15.50 - $19
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About APELLO

Sourced by ZipRecruiter

Industry

Telecommunications

Company size

11 - 50 Employees

Headquarters location

Salt Lake City, UT, US

Year founded

1934

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