Outreach SME 4
$160K - $200K/yr
You will interact with users via phone, VTC, email, chat, and online platforms such as JIRA ... But more than that, we at T-Rex are committed to creating a culture that supports the development ...
Quick apply
$160K - $200K/yr
You will interact with users via phone, VTC, email, chat, and online platforms such as JIRA ... But more than that, we at T-Rex are committed to creating a culture that supports the development ...
Quick apply
$160K - $200K/yr
You will interact with users via phone, VTC, email, chat, and online platforms such as JIRA ... But more than that, we at T-Rex are committed to creating a culture that supports the development ...
Annapolis, MD · On-site
$160K - $200K/yr
You will interact with users via phone, VTC, email, chat, and online platforms such as JIRA ... But more than that, we at T-Rex are committed to creating a culture that supports the development ...
Annapolis, MD · On-site
$160K - $200K/yr
You will interact with users via phone, VTC, email, chat, and online platforms such as JIRA ... But more than that, we at T-Rex are committed to creating a culture that supports the development ...
Annapolis Junction, MD · On-site
$160K - $200K/yr
You will interact with users via phone, VTC, email, chat, and online platforms such as JIRA ... But more than that, we at T-Rex are committed to creating a culture that supports the development ...
Annapolis Junction, MD · On-site
$160K - $200K/yr
You will interact with users via phone, VTC, email, chat, and online platforms such as JIRA ... But more than that, we at T-Rex are committed to creating a culture that supports the development ...
Annapolis Junction, MD · On-site
$160K - $200K/yr
You will interact with users via phone, VTC, email, chat, and online platforms such as JIRA ... But more than that, we at T-Rex are committed to creating a culture that supports the development ...
Quick apply
Annapolis Junction, MD · On-site
$160K - $200K/yr
You will interact with users via phone, VTC, email, chat, and online platforms such as JIRA ... But more than that, we at T-Rex are committed to creating a culture that supports the development ...
Annapolis, MD · On-site
$160K - $200K/yr
You will interact with users via phone, VTC, email, chat, and online platforms such as JIRA ... But more than that, we at T-Rex are committed to creating a culture that supports the development ...
Annapolis, MD · On-site
$160K - $200K/yr
You will interact with users via phone, VTC, email, chat, and online platforms such as JIRA ... But more than that, we at T-Rex are committed to creating a culture that supports the development ...
Denver, CO · Remote
$15/hr
Can't get enough of it and want to earn cash while you tell everyone about why it's the best? Fill ... Ability to speak to customers at all knowledge levels. * Proficient in the use of modern technology ...
Denver, CO · Remote
$15/hr
Can't get enough of it and want to earn cash while you tell everyone about why it's the best? Fill ... Ability to speak to customers at all knowledge levels. * Proficient in the use of modern technology ...
Denver, CO · On-site +1
$15/hr
Can't get enough of it and want to earn cash while you tell everyone about why it's the best? Fill ... Ability to speak to customers at all knowledge levels. * Proficient in the use of modern technology ...
Denver, CO · On-site +1
$15/hr
Can't get enough of it and want to earn cash while you tell everyone about why it's the best? Fill ... Ability to speak to customers at all knowledge levels. * Proficient in the use of modern technology ...
Dallas, TX · On-site
$13.75 - $17.25/hr
... basis from Chat Sports HQ in Dallas, TX. Chat Sports has continued to rapidly grow to become a ... This isn't some sleepy desk job. You'll be in our brand-new, 11,000 sq ft downtown Dallas HQ ...
Dallas, TX · On-site
$13.75 - $17.25/hr
... basis from Chat Sports HQ in Dallas, TX. Chat Sports has continued to rapidly grow to become a ... This isn't some sleepy desk job. You'll be in our brand-new, 11,000 sq ft downtown Dallas HQ ...
Dallas, TX · On-site
$13.75 - $17.25/hr
... basis from Chat Sports HQ in Dallas, TX. Chat Sports has continued to rapidly grow to become a ... This isn't some sleepy desk job. You'll be in our brand-new, 11,000 sq ft downtown Dallas HQ ...
Quick apply
Dallas, TX · On-site
$13.75 - $17.25/hr
... basis from Chat Sports HQ in Dallas, TX. Chat Sports has continued to rapidly grow to become a ... This isn't some sleepy desk job. You'll be in our brand-new, 11,000 sq ft downtown Dallas HQ ...
Dallas, TX · On-site
$122K - $124K/yr
... that fans can't scroll past - Jump on-air when needed to banter with show hosts and keep the ... for NFL chaos at Chat Sports), plus: - Links to your best video work (edits, shorts, full ...
Quick apply
Dallas, TX · On-site
$122K - $124K/yr
... that fans can't scroll past - Jump on-air when needed to banter with show hosts and keep the ... for NFL chaos at Chat Sports), plus: - Links to your best video work (edits, shorts, full ...
Dallas, TX · On-site
$122K - $124K/yr
... that fans can't scroll past - Jump on-air when needed to banter with show hosts and keep the ... for NFL chaos at Chat Sports), plus: - Links to your best video work (edits, shorts, full ...
Dallas, TX · On-site
$122K - $124K/yr
... that fans can't scroll past - Jump on-air when needed to banter with show hosts and keep the ... for NFL chaos at Chat Sports), plus: - Links to your best video work (edits, shorts, full ...
Denver, CO · Remote
$15/hr
Can't get enough of it and want to earn cash while you tell everyone about why it's the best? Fill ... Ability to speak to customers at all knowledge levels. * Proficient in the use of modern technology ...
Quick apply
Denver, CO · Remote
$15/hr
Can't get enough of it and want to earn cash while you tell everyone about why it's the best? Fill ... Ability to speak to customers at all knowledge levels. * Proficient in the use of modern technology ...
San Francisco, CA · On-site
Our goal isn't to ship the next feature. Each and every team of Notinos is working to set the ... This is a senior individual contributor role at the intersection of customer support strategy ...
San Francisco, CA · On-site
Our goal isn't to ship the next feature. Each and every team of Notinos is working to set the ... This is a senior individual contributor role at the intersection of customer support strategy ...
Richardson, TX · On-site
$63K/yr
Interact with and sell to customers via video, chat or telephone interactions and provide prompt ... AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Richardson, TX · On-site
$63K/yr
Interact with and sell to customers via video, chat or telephone interactions and provide prompt ... AT&T is a fair chance employer and does not initiate a background check until an offer is made.
In this role, you won't just be answering questions-you will be at the forefront of digital customer support, leveraging AI tools to effortlessly engage with customers via chat and email. If you love ...
In this role, you won't just be answering questions-you will be at the forefront of digital customer support, leveraging AI tools to effortlessly engage with customers via chat and email. If you love ...
In this role, you won't just be answering questions-you will be at the forefront of digital customer support, leveraging AI tools to effortlessly engage with customers via chat and email. If you love ...
In this role, you won't just be answering questions-you will be at the forefront of digital customer support, leveraging AI tools to effortlessly engage with customers via chat and email. If you love ...
... and chat. This role plays a critical part in ensuring a seamless customer experience by ... At times, it is necessary for the employee to enter or perform work in the production, shipping and ...
Quick apply
... and chat. This role plays a critical part in ensuring a seamless customer experience by ... At times, it is necessary for the employee to enter or perform work in the production, shipping and ...
... and chat. This role plays a critical part in ensuring a seamless customer experience by ... At times, it is necessary for the employee to enter or perform work in the production, shipping and ...
Quick apply
... and chat. This role plays a critical part in ensuring a seamless customer experience by ... At times, it is necessary for the employee to enter or perform work in the production, shipping and ...
... and chat. This role plays a critical part in ensuring a seamless customer experience by ... At times, it is necessary for the employee to enter or perform work in the production, shipping and ...
Quick apply
... and chat. This role plays a critical part in ensuring a seamless customer experience by ... At times, it is necessary for the employee to enter or perform work in the production, shipping and ...
$17.13 - $17.63/hr
... AT&T. Earn your GED for FREE through our GEDWorks program Reduced-cost college tuition with ... You'll find out more after you apply and chat with a manager!
$17.13 - $17.63/hr
... AT&T. Earn your GED for FREE through our GEDWorks program Reduced-cost college tuition with ... You'll find out more after you apply and chat with a manager!
$18.5K - $23K
6% of jobs
$27.3K is the 25th percentile. Wages below this are outliers.
$23K - $27.5K
19% of jobs
$27.5K - $32K
18% of jobs
The median wage is $33.9K / yr.
$32K - $36.5K
14% of jobs
$36.5K - $41K
14% of jobs
$42.2K is the 75th percentile. Wages above this are outliers.
$41K - $45.5K
11% of jobs
$45.5K - $50K
8% of jobs
$50K - $54.5K
4% of jobs
$54.5K - $59K
2% of jobs
$59K - $63.5K
2% of jobs
$63.5K - $68K
1% of jobs
$18.5K
$38.9K
$68K
An AT&T Chat job involves assisting customers through online chat support, helping them with billing inquiries, technical issues, product information, and account management. Representatives provide fast and efficient service, ensuring customer satisfaction while following company policies. This role requires strong communication skills, problem-solving abilities, and familiarity with AT&T services.
To thrive as an AT&T Chat Representative, you need strong communication skills, customer service experience, and proficiency in typing and multitasking. Familiarity with CRM platforms, chat management tools, and basic troubleshooting systems is commonly required, along with on-the-job training or customer service certifications. Standout candidates demonstrate empathy, patience, and a solution-focused mindset when assisting customers. These competencies ensure effective, high-quality service that maintains customer satisfaction and supports AT&T’s reputation.
As an AT&T Chat Representative, your day involves handling multiple live chat conversations with existing or prospective customers, addressing their questions, resolving service issues, and providing product guidance. You’ll collaborate closely with team leads and other departments, such as technical support or sales, to resolve complex inquiries efficiently. The work is usually structured in shifts with clear performance metrics and opportunities for regular coaching and feedback. Over time, successful representatives may pursue advancement into supervisory, training, or specialized support roles. The environment is fast-paced, customer-focused, and offers valuable exposure to both problem-solving and digital communication skills.

T-Rex is looking for a fully cleared Outreach SME4 to work on a program in the Annapolis Junction, Maryland area in support of the Intelligence Community.
Responsibilities:
This Position Is An Onsite Role
Provide direct user support for AEA Tools, assisting with account administration and monitoring system and network status. You will interact with users via phone, VTC, email, chat, and online platforms such as JIRA, Confluence, SharePoint, and SpySpace to ensure timely, accurate support.
Troubleshoot system issues and perform first‑level corrective maintenance.
Address complex user questions and provide clear guidance.
Support other help desk technicians when advanced assistance is needed.
Deliver concise operational updates to customer teams.
Follow and maintain SOPs and SLAs.
Maintain and update the ticket‑tracking system.
T-Rex Overview
Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering.
T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits.
T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.
In compliance with pay transparency guidelines, the annual base salary range for this position is $160,000 - $200,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer.
T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits.
Sourced by ZipRecruiter
It services
51 - 200 Employees
Bethesda, MD, US
1999