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From Home At&T Chat Jobs (NOW HIRING)

Pricing Specialist-AT&T

Sandy, UT · On-site

$45K - $50K/yr

... from previous quotes • Monitor and respond to questions through company chat groups and email • Build relationships with advisors, internal departments and suppliers • Team coverage • Attend ...

Capacity eCommerce creates a unique, work from anywhere, side gig experience that allows maximum ... Can't get enough of it and want to earn cash while you tell everyone about why it's the best? Fill ...

Capacity eCommerce creates a unique, work from anywhere, side gig experience that allows maximum ... Can't get enough of it and want to earn cash while you tell everyone about why it's the best? Fill ...

... of AT&T's products and services to effectively service and retain customers. • You'll be an ... If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! If you are ...

In the client's home and in the community (on the road) La Pine, OR Who We Are At T&T Cares LLC ... Monday, Wednesday, and Thursday from 3:00 PM - 9:00 PM * Some flexibility is available, though ...

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From Home At T Chat information

What are some common challenges faced by remote AT&T Chat Representatives, and how can they be managed?

Remote AT&T Chat Representatives often face challenges such as managing multiple customer conversations simultaneously, maintaining high levels of accuracy, and staying motivated without in-person supervision. Effective time management and strong written communication skills are essential to handle these demands. Additionally, proactively seeking feedback, utilizing available training resources, and staying connected with team members through virtual meetings can help overcome feelings of isolation and ensure continued professional growth.

What are the key skills and qualifications needed to thrive as a Work-from-Home AT&T Chat Representative, and why are they important?

To thrive as a Work-from-Home AT&T Chat Representative, you need strong written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and basic troubleshooting tools is typically required. Excellent typing speed, patience, and the ability to multitask are crucial soft skills for delivering efficient and empathetic service. These competencies ensure positive customer experiences and help resolve issues quickly in a remote, digital environment.

What is the difference between From Home At&T Chat vs Customer Service Representative?

AspectFrom Home At&T ChatCustomer Service Representative
Work EnvironmentRemote, online chatIn-office or remote, phone and in-person
Required SkillsCommunication, typing, problem-solvingCommunication, problem-solving, interpersonal skills
CertificationsNone typically requiredHigh school diploma or equivalent, sometimes customer service training
Industry UsageCommon in telecom and retail sectorsWidespread across various industries including telecom, retail, and service

From Home At&T Chat roles focus on online customer support via chat platforms, requiring strong typing and communication skills. Customer Service Representatives may work in person or remotely, handling calls and in-person inquiries. While both roles serve customer needs, chat agents specialize in digital communication, whereas representatives often handle voice interactions. Understanding these differences helps job seekers find the right fit based on work environment and skill requirements.

What is a From Home AT&T Chat job?

A From Home AT&T Chat job is a remote customer service position where employees assist AT&T customers via online chat. These representatives help with billing questions, technical support, product information, and account management, all through digital communication rather than phone calls. The role requires strong typing skills, problem-solving abilities, and familiarity with AT&T's products and services. It offers flexibility to work from home and is ideal for those who prefer text-based customer interactions.
More about From Home At T Chat jobs
What cities are hiring for From Home At&T Chat jobs? Cities with the most From Home At&T Chat job openings:
What are the most commonly searched types of At&T Chat jobs? The most popular types of At&T Chat jobs are:
Infographic showing various From Home At&T Chat job openings in the United States as of July 2026, with employment types broken down into 7% Locum Tenens, 50% Full Time, 4% Part Time, 38% Contract, and 1% Summer. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution.

Pricing Specialist-AT&T

Telarus

Sandy, UT • On-site

$45K - $50K/yr

Full-time

Posted 10 days ago


Job description

Headquarters is located in Sandy, Utah however, this position is remote and can be worked from anywhere in the U.S.
  • Must be willing to work 10am-7pm Mountain Time hours

Role and Responsibilities
Primary functions of this role include but are not limited to:
• Specializing in pricing ACC, AT&T, Brightspeed, Lumen and Verizon on the pre-sales side of Operations
• You may be assigned to specific suppliers exclusively.
• Processing quote requests for our sales advisors by utilizing supplier portals, channel contacts, and rate cards
• Processing deal registrations
• Segmentation and serviceability checks
• Contract creation
• Ensure accuracy of signed contract/documents, order gathering forms and LOAs
• Research where answers and solutions are unclear or unknown
• Provide resolution on first-level pricing escalations
• Salesforce opportunity, quote, and order management
• Strive for a 2-hour quote pick-up within Salesforce
• Strive for a 2-hour email response time
• Juggle processing new quote requests while handling questions, contract, and order requests from previous quotes
• Monitor and respond to questions through company chat groups and email
• Build relationships with advisors, internal departments and suppliers
• Team coverage
• Attend regular supplier meetings and trainings
• Responsible for taking calls from the shared call queue and making regular outgoing calls to suppliers and advisors
Qualifications and Education Requirements
• Bachelor's degree preferred
• Telecom experience 6 months+ preferred
  • Adaptable to constant change
  • Customer service background
  • Advanced organizational skills
  • Microsoft Office 365 predominantly with Outlook and Excel
  • Intermediate computer knowledge
  • Intermediate comprehension of telecom/technology carrier's product offerings
  • Exceptional written and verbal skills with engaging phone presence

Preferred Skills
• 1+ year telecom/technology experience
  • Detail driven, ability to prioritize
  • Ability to work within the "grey" when things are not black and white
  • Self-motivated
  • Strong communicator - ability to have hard conversations
  • Personable
  • Team collaborator
  • Quick learner
  • Independent problem solver
  • Forward thinker

Additional Notes
Additional job duties and projects may be assigned. Prior experience quoting with AT&T, Lumen, Brightspeed, and/or Verizon is preferred but not required.