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Chat Email Jobs in Dallas, TX (NOW HIRING)

Etech

Be Seen First

Customer Support Specialist, Chat and Email | 5k Sign on Bonus

Dallas, TX · On-site

$20 - $23/hr

5k Sign-On Bonus $20 to $23 an hour. No phone calls. Three days off every week. Etech Global Services is hiring Customer Support Specialists in Dallas to support a fast growing financial technology

Solo Brands Career

Customer Service Specialist

Grapevine, TX · On-site

$15.75 - $20.75/hr

Love Retail, but looking to work Monday - Friday - 8:00 - 5:00? Or in customer service and looking to support products you love? Solo Stove, the inventor of the original smokeless fire pit, is

Solo Stove

Customer Service Specialist

Grapevine, TX · On-site

$15.75 - $20.75/hr

Love Retail, but looking to work Monday - Friday - 8:00 - 5:00? Or in customer service and looking to support products you love? Solo Stove, the inventor of the original smokeless fire pit, is

Solo Brands

Customer Service Specialist

Grapevine, TX · On-site

$15.75 - $20.75/hr

Love Retail, but looking to work Monday - Friday - 8:00 - 5:00? Or in customer service and looking to support products you love? Solo Stove, the inventor of the original smokeless fire pit, is

Solo Brands

Customer Service Specialist

Grapevine, TX · On-site

$15.75 - $20.75/hr

Customer Service Representative Love retail, but looking to work Monday - Friday - 8:00 - 5:00? Or in customer service and looking to support products you love? Solo Stove, the inventor of the

Solo Stove

Customer Service Specialist

Grapevine, TX · On-site

$15.75 - $20.75/hr

Customer Service Representative Love retail, but looking to work Monday - Friday - 8:00 - 5:00? Or in customer service and looking to support products you love? Solo Stove, the inventor of the

Zelis

Client Support Specialist

Plano, TX · On-site

$19 - $24/hr

Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for clients, delivering exceptional support through chat and email channels. This role is responsible for

PrideStaff

Chat and Ticket Support Specialist

Plano, TX · On-site

$20/hr

CHAT AND TICKET SUPPORT SPECIALIST Are you a customer service enthusiast with a knack for problem-solving and a passion for creating exceptional customer experiences? We're looking for a dedicated

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Showing results 1-20

All JobsChat Email JobsChat Email Jobs in Dallas, TX

Chat Email information

See Dallas, TX salary details

$70.7K

$101.6K

$143.9K

How much do chat email jobs pay per year?

As of Aug 24, 2026, the average yearly pay for chat email in Dallas, TX is $101,643.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,100.00 and $123,700.00 per year, depending on experience, location, and employer.

What is a chat email job?

Chat Email jobs involve handling customer communications through both chat and email platforms. Employees in these roles respond to customer inquiries, resolve issues, and provide information or support efficiently in written form. These positions require strong written communication skills, attention to detail, and the ability to multitask using different digital tools. Chat Email jobs are common in customer service, technical support, and e-commerce industries, allowing businesses to assist customers quickly and effectively online.

What are the key skills and qualifications needed to thrive as a chat email support specialist, and why are they important?

To thrive as a Chat Email Support Specialist, you need strong written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and basic office software is typically required. Patience, attention to detail, and the ability to multitask are standout soft skills in this role. These skills ensure efficient, accurate, and customer-focused support, which is vital for maintaining client satisfaction and brand reputation.

What are some common challenges faced by chat email support specialists, and how can they be addressed?

Chat Email Support Specialists often encounter challenges such as managing high volumes of customer inquiries, handling difficult or frustrated customers, and maintaining a consistent tone across written communications. To address these, it's important to develop strong time management skills, become proficient with help desk software, and follow established communication guidelines. Regular feedback from supervisors and collaboration with team members can also help improve performance and ensure a positive customer experience.

What is the difference between Chat Email vs Customer Support Representative?

AspectChat EmailCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in communication or customer serviceHigh school diploma or equivalent; customer service certifications beneficial
Work EnvironmentRemote or office-based; primarily digital communication platformsOffice or remote; phone, email, and live chat interactions
Industry UsageCommon in e-commerce, tech, and service industriesWidespread across retail, telecom, and service sectors
Search & Comparison IntentOften searched for as a digital communication roleCompared for direct customer interaction roles

Chat Email roles focus on digital communication via chat and email platforms, often requiring strong written skills and familiarity with online tools. Customer Support Representatives handle a broader range of customer interactions, including phone and in-person support. Both roles are vital in customer service, but Chat Email positions are more specialized in online communication channels.

What are popular job titles related to Chat Email jobs in Dallas, TX?

For Chat Email jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Chat Email jobs in Dallas, TX look for?

The top searched job categories for Chat Email jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Chat Email jobs?

Cities near Dallas, TX with the most Chat Email job openings:

Chat Email jobs near you
Infographic showing various Chat Email job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $101,643 per year, or $48.9 per hour.