10 of the Most Popular Types of Customer Service Chat Email Jobs in 2026

See what kind of roles similar to Customer Service Chat Email jobs are hiring now

Top Types Of Customer Service Chat Email Jobs

• Live Chat

  Salary range: $34,000 - $86,000

  Live chat jobs focus on customer service and support. In this role, you assist people with technical issues, provide remote guidance and instructions, and work online from home or a call center to answer questions in a virtual environment. Many live chat jobs focus on following a flowchart of instructions to help identify and resolve known issues. If that fails, you usually contact a manager to get information on the best way to resolve a problem. Many live chat jobs also include verifying customer information, processing payments and refunds, and keeping track of reported issues. Some companies offer live chat 24/7, so you may be asked to work nights, weekends, or holidays as needed.

• Online Chat Support

  Salary range: $40,000 - $59,000

  Online Chat Support is a popular job search query. Most salaries for Online Chat Support jobs pay between $40,000 (25th percentile) and $59,000 (75th percentile) annually. Currently, there are not many open positions nationwide for Online Chat Support job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Etrailer Com

  Salary range: $32,500 - $99,000

  Etrailer Com is a more unusual job search query but still may give you interesting job results. Most salaries for Etrailer Com jobs pay between $32,500 (25th percentile) and $99,000 (75th percentile) annually. Currently, there are not many open positions nationwide for Etrailer Com job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Remote Multilingual Customer Service

  Salary range: $32,000 - $43,500

  Remote Multilingual Customer Service is a more unusual job search query but still may give you interesting job results. Most salaries for Remote Multilingual Customer Service jobs pay between $32,000 (25th percentile) and $43,500 (75th percentile) annually. Currently, there are not many open positions nationwide for Remote Multilingual Customer Service job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Virtual Customer Service Agent

  Salary range: $31,000 - $41,500

  Virtual customer service agents assist customers with orders, billing services, tracking shipments, or answering questions online about a product or service their employer offers. As a virtual customer service agent, you work remotely from home or another location outside of the office and have calls or live chats forwarded to you or you respond to emails on your company’s network. Your specific responsibilities vary, depending on the specific products or services offered by your employer and the industry. General job duties include assisting customers to find the right product or service for their needs, tracking and logging customer interactions, resolving complaints, and connecting them with specialists or managers when you cannot answer their questions.

• Escalations Rep

  Salary range: $36,000 - $55,500

  Escalations Rep is a more unusual job search query but still may give you interesting job results. Most salaries for Escalations Rep jobs pay between $36,000 (25th percentile) and $55,500 (75th percentile) annually. Currently, there are not many open positions nationwide for Escalations Rep job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Walmart Customer Service Chat Remote

  Salary range: $29,000 - $40,000

  Walmart Customer Service Chat Remote is a more unusual job search query but still may give you interesting job results. Most salaries for Walmart Customer Service Chat Remote jobs pay between $29,000 (25th percentile) and $40,000 (75th percentile) annually. There are lots of open positions nationwide for Walmart Customer Service Chat Remote job searches hiring now on ZipRecruiter.

• Live Chat From Home

  Salary range: $30,500 - $51,500

  A live chat from home customer service agent works online to help customers with their questions and troubleshooting inquiries. Your responsibilities in this virtual job are to help callers with their IT issues, answer questions about your employer’s products or services, help customers troubleshoot their device or their service, and aid clients with their bills or accounts. Other duties may include facilitating returns, taking orders, and answering customer complaints. Your work takes place in a chat window where you provide customer service in real-time via typing to the people who contact you for assistance. You may be able to do this work on your phone, but most employers expect you to have a computer. When you can’t answer a question, you call a supervisor that can.

• Remote Leasing Agent

  Salary range: $33,500 - $40,000

  Remote Leasing Agent is a common job search query. Most salaries for Remote Leasing Agent jobs pay between $33,500 (25th percentile) and $40,000 (75th percentile) annually. There are plenty of open positions nationwide for Remote Leasing Agent job searches hiring now on ZipRecruiter.

• Online Chat

  Salary range: $25,000 - $43,500

  Online Chat is a popular job search query. Most salaries for Online Chat jobs pay between $25,000 (25th percentile) and $43,500 (75th percentile) annually. Currently, there are not many open positions nationwide for Online Chat job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.