Atlanta, GA · Remote
$15 - $20/hr
Live Chat Agent Location: Remote Company Overview: AYS Inc is a leading provider of customer service solutions for businesses across various industries. Our team of dedicated professionals strives to ...
Atlanta, GA · Remote
$15 - $20/hr
Live Chat Agent Location: Remote Company Overview: AYS Inc is a leading provider of customer service solutions for businesses across various industries. Our team of dedicated professionals strives to ...
Saint Paul, MN · Remote
REMOTE LIVE CHAT AGENT As a Remote Live Chat Agent, you will be the frontline support for our customers, assisting them with their inquiries and concerns regarding our products and services. This is ...
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Saint Paul, MN · Remote
REMOTE LIVE CHAT AGENT As a Remote Live Chat Agent, you will be the frontline support for our customers, assisting them with their inquiries and concerns regarding our products and services. This is ...
Elgin, IL · Remote
We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism ...
Quick apply
Elgin, IL · Remote
We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism ...
Portland, ME · Remote
$22 - $25/hr
Customer Service & Digital Support Salary: $23-$25 per hour Summary We are seeking a skilled and empathetic Live Chat Support Agent to join our dynamic customer service team. In this role, you will ...
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Portland, ME · Remote
$22 - $25/hr
Customer Service & Digital Support Salary: $23-$25 per hour Summary We are seeking a skilled and empathetic Live Chat Support Agent to join our dynamic customer service team. In this role, you will ...
Phoenix, AZ · Remote
$18.50 - $24.75/hr
Live Chat Support Agent Location: Remote Job Overview: We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be ...
Phoenix, AZ · Remote
$18.50 - $24.75/hr
Live Chat Support Agent Location: Remote Job Overview: We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be ...
$25 - $30/hr
Join our dedicated Hospital & Health Care team as a Live Chat Support Agent, where your communication skills and empathy will directly impact patient satisfaction and care experience. In this fast ...
Quick apply
$25 - $30/hr
Join our dedicated Hospital & Health Care team as a Live Chat Support Agent, where your communication skills and empathy will directly impact patient satisfaction and care experience. In this fast ...
$25 - $30/hr
Join our dedicated Hospital & Health Care team as a Live Chat Support Agent, where your communication skills and empathy will directly impact patient satisfaction and care experience. In this fast ...
Quick apply
$25 - $30/hr
Join our dedicated Hospital & Health Care team as a Live Chat Support Agent, where your communication skills and empathy will directly impact patient satisfaction and care experience. In this fast ...
$25 - $30/hr
Join our dedicated Hospital & Health Care team as a Live Chat Support Agent, where your communication skills and empathy will directly impact patient satisfaction and care experience. In this fast ...
Quick apply
$25 - $30/hr
Join our dedicated Hospital & Health Care team as a Live Chat Support Agent, where your communication skills and empathy will directly impact patient satisfaction and care experience. In this fast ...
Alpharetta, GA · On-site
$20 - $21/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Quick apply
Alpharetta, GA · On-site
$20 - $21/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
The Chat Agent position is responsible for performing financial and service transactions via web ... Guide members in accessing and understanding digital services, including Mobile Banking, Online ...
Quick apply
The Chat Agent position is responsible for performing financial and service transactions via web ... Guide members in accessing and understanding digital services, including Mobile Banking, Online ...
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Quick apply
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Allen, TX · On-site
The Chat Agent position is responsible for performing financial and service transactions via web ... Guide members in accessing and understanding digital services, including Mobile Banking, Online ...
Allen, TX · On-site
The Chat Agent position is responsible for performing financial and service transactions via web ... Guide members in accessing and understanding digital services, including Mobile Banking, Online ...
Columbus, OH · On-site
$20 - $22/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Quick apply
Columbus, OH · On-site
$20 - $22/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Columbus, OH · On-site
$20 - $21/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Quick apply
Columbus, OH · On-site
$20 - $21/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Allen, TX · On-site
The Chat Agent position is responsible for performing financial and service transactions via web ... Guide members in accessing and understanding digital services, including Mobile Banking, Online ...
Allen, TX · On-site
The Chat Agent position is responsible for performing financial and service transactions via web ... Guide members in accessing and understanding digital services, including Mobile Banking, Online ...
Pasadena, CA · On-site
$19 - $22/hr
As a Live Chat Specialist, you are one of the first points of contact for Waterworks Aquatics families through chat, email, and other digital communication channels. You'll support families with ...
Pasadena, CA · On-site
$19 - $22/hr
As a Live Chat Specialist, you are one of the first points of contact for Waterworks Aquatics families through chat, email, and other digital communication channels. You'll support families with ...
$19 - $22/hr
As a Live Chat Specialist, you are one of the first points of contact for Waterworks Aquatics families through chat, email, and other digital communication channels. You'll support families with ...
$19 - $22/hr
As a Live Chat Specialist, you are one of the first points of contact for Waterworks Aquatics families through chat, email, and other digital communication channels. You'll support families with ...
Pasadena, CA · On-site
$19 - $22/hr
As a Live Chat Specialist, you are one of the first points of contact for Waterworks Aquatics families through chat, email, and other digital communication channels. You'll support families with ...
Pasadena, CA · On-site
$19 - $22/hr
As a Live Chat Specialist, you are one of the first points of contact for Waterworks Aquatics families through chat, email, and other digital communication channels. You'll support families with ...
South Jordan, UT · On-site
$20 - $22/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Quick apply
South Jordan, UT · On-site
$20 - $22/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Quick apply
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
$37.5K - $44.3K
14% of jobs
$44.3K - $51K
6% of jobs
$52.5K is the 25th percentile. Wages below this are outliers.
$51K - $57.8K
25% of jobs
$57.8K - $64.6K
4% of jobs
The median wage is $65.3K / yr.
$64.6K - $71.4K
9% of jobs
$71.4K - $78.1K
11% of jobs
$81.5K is the 75th percentile. Wages above this are outliers.
$78.1K - $84.9K
10% of jobs
$84.9K - $91.7K
8% of jobs
$91.7K - $98.5K
7% of jobs
$98.5K - $105.2K
1% of jobs
$105.2K - $112K
3% of jobs
$37.5K
$69.9K
$112K
| Aspect | Digital Live Chat Agent | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; basic computer skills | High school diploma or equivalent; communication skills |
| Work Environment | Online, remote or office-based, handling live chat interactions | Call centers, retail, or office settings, handling calls and in-person inquiries |
| Industry Usage | Customer support via digital platforms | Customer support via phone, email, or in person |
| Common Search Intent | Compare roles in digital customer support | Compare traditional customer service roles |
The Digital Live Chat Agent primarily handles customer inquiries through online chat platforms, focusing on digital communication skills. In contrast, a Customer Service Representative may handle calls, emails, or in-person interactions. While both roles aim to assist customers, the Digital Live Chat Agent specializes in real-time online support, making it ideal for remote work and digital customer engagement.
About the job Live Chat Agent
Position: Live Chat Agent
Location: Remote
Company Overview:
AYS Inc is a leading provider of customer service solutions for businesses across various industries. Our team of dedicated professionals strives to deliver exceptional customer experiences through various channels, including live chat, email, and phone support. We are committed to providing our clients with the best possible service and are looking for a Live Chat Agent to join our team.
Position Overview:
As a Live Chat Agent, you will be responsible for providing timely and accurate support to our clients through live chat channels. You will be the first point of contact for our customers, and your role will be crucial in ensuring customer satisfaction and retention. You will work closely with our team of customer service professionals to provide top-notch service to our clients.
Key Responsibilities:
- Respond to customer inquiries and provide support through live chat channels in a timely and professional manner
- Identify and resolve customer issues, escalating to the appropriate team members when necessary
- Utilize product knowledge and resources to provide accurate and helpful information to customers
- Maintain a high level of customer satisfaction by meeting and exceeding performance goals and metrics
- Collaborate with team members to continuously improve processes and procedures
- Maintain a positive and professional attitude at all times, representing the company's values and brand image
- Keep accurate records of customer interactions and follow up on any unresolved issues
- Stay up-to-date with product knowledge, company policies, and industry trends to provide the best possible support to customers
Qualifications:
- High school diploma or equivalent
- Proven customer service experience, preferably in a live chat or online support role
- Excellent written and verbal communication skills
- Ability to multitask and handle multiple chat conversations simultaneously
- Strong problem-solving and decision-making skills
- Proficient in using chat and CRM software
- Ability to work in a fast-paced and dynamic environment
- Flexible schedule, including availability to work weekends and holidays if needed
We Offer:
- Competitive salary and benefits package
- Ongoing training and development opportunities
- A supportive and collaborative work environment
- Opportunities for growth and advancement within the company
If you are a customer-oriented individual with excellent communication skills and a passion for delivering exceptional service, we want to hear from you! Join our team at AYS Inc and be a part of a dynamic and growing company. Apply now to start your career as a Live Chat Agent.
Sourced by ZipRecruiter
11 - 50 Employees
Indianapolis, IN, US
1980
