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Voice Chat Jobs (NOW HIRING)

SDET

East Hartford, CT · On-site

$49.75 - $64/hr

Hartford, CT (Onsite) Client is seeking a hands-on Software Development Engineer in Test (SDET) to support Client''''s Conversational AI platform across Voice and Chat channels. The candidate will be ...

On Premise Routing, Multi-media (including voice, chat, email, and social), Reporting platforms (Icon, Infomart, and CCPulse), Infrastructure, and Integration with non-Genesys products. • Assist in ...

Working Student - Customer Support (m/f/d)

$17.50 - $22.25/hr

Manage inbound voice, chat, and email support during your shift * Own cases end-to-end - triage, follow-up, and clear handover * Partner with Technical Support on complex issues and escalations

AWS Connect Engineer

Dallas, TX · On-site

$50 - $55/hr

Enable voice/chat/email channels and manage outbound dialer. Develop Lambda functions and integrate with Salesforce, ServiceNow, Epic, and internal APIs. Manage S3 recordings, KMS encryption ...

Deliver exceptional customer experiences across voice, chat, SMS, email, and emerging digital platforms. * Effectively manage multiple customer conversations and competing priorities while ...

Deliver exceptional customer experiences across voice, chat, SMS, email, and emerging digital platforms. * Effectively manage multiple customer conversations and competing priorities while ...

Deliver exceptional customer experiences across voice, chat, SMS, email, and emerging digital platforms. * Effectively manage multiple customer conversations and competing priorities while ...

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Voice Chat information

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$9

$20

$54

How much do voice chat jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for voice chat in the United States is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $12.26 and $19.95 per hour, depending on experience, location, and employer.

What are voice chat jobs?

Voice chat jobs involve communicating with others using voice over the internet, typically through platforms or apps that provide real-time audio conversations. These roles can include customer support, online tutoring, language practice, entertainment, or companionship services. People working in voice chat jobs need clear speaking abilities, good listening skills, and often a reliable internet connection. The job can be remote and may offer flexible hours, depending on the company or platform.

What are the key skills and qualifications needed to thrive as a voice chat support specialist, and why are they important?

To thrive as a Voice Chat Support Specialist, you need excellent verbal communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic troubleshooting tools is typically required. Strong listening skills, patience, and the ability to remain calm under pressure are crucial soft skills for this role. These competencies ensure efficient customer support, foster positive client relationships, and help resolve issues quickly and effectively.

What are some common challenges faced by professionals moderating voice chat platforms?

Professionals moderating voice chat platforms often encounter challenges such as managing disruptive users, enforcing community guidelines in real time, and handling high volumes of conversations simultaneously. Maintaining a positive and inclusive environment requires quick decision-making and strong communication skills. Additionally, moderators must be comfortable navigating evolving platform features and addressing sensitive issues like harassment or inappropriate content promptly and fairly.

What is the difference between Voice Chat vs Customer Service Representative?

AspectVoice ChatCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma; communication skills
Work EnvironmentRemote or on-site; digital platformsCall centers, offices, or remote
Industry UsageOnline platforms, gaming, tech supportRetail, telecom, banking
Common Search/ComparisonYesYes

Voice Chat involves real-time audio communication typically used in online gaming, tech support, or digital platforms. Customer Service Representatives handle customer inquiries via phone or chat, often in call centers or remote settings. While both roles require strong communication skills, Voice Chat focuses on digital audio interactions, whereas Customer Service Representatives may handle a variety of customer issues across industries.

More about Voice Chat jobs
Infographic showing various Voice Chat job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $43,130 per year, or $20.7 per hour.

Amelia Developer (Voice & Chat)

Teamware Solutions Inc

Plano, TX • On-site

$50 - $53/hr

Contractor

Re-posted 2 days ago


Job description

Teamware Solutions, a business division of Quantum Leap Consulting Private Limited, offers cutting edge industry solutions for deriving business value for our clients? IT initiatives. Offering deep domain expertise in Banking, Financial Services and Insurance, Oil and Gas, Infrastructure, Manufacturing, Retail, Telecom and Healthcare industries, Teamware leads its service in offering skills augmentation and professional consulting services. With over 1700 professionals deputed across India, USA, Middle East and APAC, our major clients include Captive IT units in North America, India, Product Companies and IT Services firms. Our Vision Our Vision is to be among the top 10 largest global Professional Services firm in the Information Technology Space; we aim to achieve this by 2023, when we complete 20 years.

Job Title: Amelia Developer (Voice & Chat)

Location: San Antonio, TX / Plano, TX / Tampa, FL / Colorado Springs, CO / Chesapeake, VA / Phoenix, AZ (Onsite)

Duration: 6+ Months

MUST HAVE:

  • Experience Required: 6 – 8 Years

  • Conversational AI Platform Experience: Direct experience with Amelia (formerly IPsoft) is primary

  • Voicebot Development: Expertise in speech-to-text, text-to-speech, and designing natural, human-like voice conversations.

  • NLP & Machine Learning: Strong background in Natural Language Processing, intent recognition, and entity extraction.

  • Integration Skills: Experience connecting bots to backend systems via APIs (REST, SOAP, XML).

  • Must have strong experience integrating Amelia with tools like AWS Connect, Backend APIs, Webhooks, ITSM tools like Servicenow, Jira, Rally, Contact center technologies, ADS, SSO, LDAP, Scripting in Python Javascript, React Js

  • Technical Proficiencies: Python (4+ years preferred), JSON, and familiarity with ServiceDesk or IT Ops automation.

  • Solution Architecture: Ability to design, build, and deploy conversational solutions for customer service or internal IT

Teamware Solutions, a business division of Quantum Leap Consulting Private Limited, offers cutting edge industry solutions for deriving business value for our clients'? IT initiatives. Offering deep domain expertise in Banking, Financial Services and Insurance, Oil and Gas, Infrastructure, Manufacturing, Retail, Telecom and Healthcare industries, Teamware leads its service in offering skills augmentation and professional consulting services. With over 1700 professionals deputed across India, USA, Middle East and APAC, our major clients include Captive IT units in North America, India, Product Companies and IT Services firms. Our Vision Our Vision is to be among the top 10 largest global Professional Services firm in the Information Technology Space; we aim to achieve this by 2023, when we complete 20 years.