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Liveperson Chat Jobs (NOW HIRING)

Conch Technologies Inc

AI/ML NLP Engineer

Phoenix, AZ · On-site

LivePerson * Experience designing and supporting IVR and call-routing solutions * Experience integrating AI-driven voice and chat platforms into enterprise environments Key Responsibilities * Design ...

Conch Technologies Inc

Avaya Engineer ( AI/ML )

Phoenix, AZ · On-site

$96K - $132K/yr

LivePerson * Experience designing and supporting IVR and call-routing solutions * Experience integrating AI-driven voice and chat platforms into enterprise environments Key Responsibilities * Design ...

All JobsLiveperson Chat Jobs

Liveperson Chat information

See salary details

$28.5K

$72.8K

$119K

How much do liveperson chat jobs pay per year?

As of Jul 30, 2026, the average yearly pay for liveperson chat in the United States is $72,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,500.00 and $83,500.00 per year, depending on experience, location, and employer.

What are the typical responsibilities of a Liveperson Chat agent during a standard shift?

As a Liveperson Chat agent, your main responsibilities include responding to customer inquiries in real time via online chat, resolving issues, providing product or service information, and escalating complex cases when necessary. You may be expected to handle multiple conversations simultaneously while maintaining a friendly, professional tone and adhering to quality and response time standards. Collaboration with your team and supervisors is common, as agents often share knowledge and feedback to improve customer experiences. Typical shifts are spent actively engaging with customers, updating records in CRM systems, and participating in brief team meetings or training sessions to stay current on processes and products.

How do I become a text chat agent?

To become a Liveperson chat agent, candidates typically need strong communication skills, basic computer proficiency, and the ability to handle multiple chats simultaneously. Some employers may require prior customer service experience or familiarity with chat platforms, and training is often provided after hiring.

What is LivePerson chat?

LivePerson chat refers to a customer service role where agents use LivePerson's messaging platform to communicate with customers in real-time. The job involves handling inquiries, providing support, and resolving issues through live chat software, often requiring good communication skills and familiarity with digital tools.

Is there a job where you just talk to people?

A Liveperson Chat agent is a customer service role that involves communicating with customers via live chat platforms. These jobs typically require good communication skills, basic computer proficiency, and the ability to handle multiple conversations simultaneously. They often involve providing support, answering questions, and resolving issues in real-time.

What is a LivePerson Chat job?

A LivePerson Chat job involves assisting customers through online chat using the LivePerson platform. Agents respond to inquiries, provide support, and help resolve issues in real time. This role requires strong typing skills, effective communication, and the ability to multitask. It is typically remote or office-based, depending on the employer.

What are the key skills and qualifications needed to thrive in the Liveperson Chat position, and why are they important?

To thrive as a Liveperson Chat agent, you need excellent written communication skills, fast and accurate typing abilities, and a strong grasp of customer service principles, usually supported by a high school diploma or equivalent. Familiarity with LivePerson's chat platform, CRM tools, and ticketing systems is commonly expected, and training may be provided. Standout candidates possess patience, active listening, problem-solving abilities, and a customer-centric mindset. These skills are essential for efficiently addressing customer inquiries, maintaining high satisfaction rates, and ensuring seamless digital interactions.

Is LivePerson a good place to work?

LivePerson offers roles such as LivePerson Chat agents, which typically involve customer service and communication skills, often working remotely with flexible schedules. Employee reviews indicate that the company provides a collaborative environment and opportunities for skill development, though experiences can vary by position and department.
More about Liveperson Chat jobs
What are the most commonly searched types of Liveperson Chat jobs? The most popular types of Liveperson Chat jobs are:
What job categories do people searching Liveperson Chat jobs look for? The top searched job categories for Liveperson Chat jobs are:
Liveperson Chat jobs near you
Infographic showing various Liveperson Chat job openings in the United States as of July 2026, with employment types broken down into 54% Full Time, 5% Part Time, and 41% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $72,781 per year, or $35 per hour.

Chatbot Conversational AI Developer

IT America Inc

Hartford, CT • On-site

$50.75 - $69.75/hr

Contractor

Re-posted 2 days ago

Job description

Position               : Chatbot Conversational AI Developer (IBM Watson, Google Dialogflow CX, LivePerson, Amazon Lex, Kore.ai, NLP)

Location              : Hartford, CT (Hybrid)

Duration              : Long term contract

Primary Skill Set              : IBM Watson

Secondary Skillset           : Chatbot conversational AI tool (i.e Google Dialogflow CX, LivePerson, Amazon Lex, Kore.ai)

Job Description:

  • Ability to design and develop AI conversations with responses coming from outside APIs via cloud function or integration with other systems
  • Applying clean coding skills and best practices
  • Collaborating with user interface designers and backend application integration teams to understand the mechanisms through which the conversational AI solution will be used and what is needed to fulfill intents
  • Collaborating with teams and other developers to design, develop, test, deploy and maintain a chatbot
  • Troubleshoot bots, debug, and deploy chatbots on various channels (voice/chat)
  • Leveraging AI, NLP Technologies and cognitive machine learning to develop chatbot applications
  • Integrate chatbot solutions with multiple platforms
  • Enhancing user effectiveness of the conversational agents with the help of advanced technologies
  • Continuously develop knowledge of emerging technologies and analytics techniques and support the pursuit of business development opportunities
  • Tuning and enhancing Speech to Text models

Required Qualifications:

  • 5+ years software delivery experience
  • 3+ years of Chatbot development experience with IBM Watson Assistant, or any other similar chatbot conversational AI tool (i.e Google Dialogflow CX, LivePerson, Amazon Lex, Kore.ai)
  • 3+ years training and improving intent recognition by curating the appropriate training data sets
  • 3+ years applying Conversational AI best practices (e.g. NLP and training data best practices)
  • 1+ years of experience in CICD, Git, unit-testing and source code management
  • 1+ years of knowledge of cloud development and deployment principles
  • 1+ years of working in an Agile environment, with knowledge in DevOps approaches, end-to-end software development processes and business requirements

Preferred Qualifications:

  • Experience with working on watsonx Assistant and watsonx Orchestrate
  • Backend (server side) development experience either in Java, node.js
  • Multi-language background and experience working with programming languages such as Python, Java, Javascript/Typescript
  • Experience with IBM Voice gateway and / or IBM Discovery is a plus
  • Knowledge of automated speech recognition, including SSML tagging for TTS