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Liveperson Chat Jobs (NOW HIRING)

Conch Technologies Inc

Avaya Engineer ( AI/ML )

Phoenix, AZ · On-site

$96K - $132K/yr

LivePerson * Experience designing and supporting IVR and call-routing solutions * Experience integrating AI-driven voice and chat platforms into enterprise environments Key Responsibilities * Design ...

Conch Technologies Inc

AI/ML NLP Engineer

Phoenix, AZ · On-site

LivePerson * Experience designing and supporting IVR and call-routing solutions * Experience integrating AI-driven voice and chat platforms into enterprise environments Key Responsibilities * Design ...

Cynet Systems

Product Manager

San Jose, CA · On-site

$60 - $65/hr

... phone, chat, chatbots, AI, or Email. * Hands-on experience with CCaaS platforms, preferably Amazon Connect. * Experience with Genesys, Ring Central, or LivePerson is a plus. * Strong experience ...

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Liveperson Chat information

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$28.5K

$72.8K

$119K

How much do liveperson chat jobs pay per year?

As of Sep 13, 2026, the average yearly pay for liveperson chat in the United States is $72,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,500.00 and $83,500.00 per year, depending on experience, location, and employer.

What is a LivePerson Chat?

A LivePerson Chat job involves assisting customers through online chat using the LivePerson platform. Agents respond to inquiries, provide support, and help resolve issues in real time. This role requires strong typing skills, effective communication, and the ability to multitask. It is typically remote or office-based, depending on the employer.

What are the typical responsibilities of a LivePerson Chat agent during a standard shift?

As a Liveperson Chat agent, your main responsibilities include responding to customer inquiries in real time via online chat, resolving issues, providing product or service information, and escalating complex cases when necessary. You may be expected to handle multiple conversations simultaneously while maintaining a friendly, professional tone and adhering to quality and response time standards. Collaboration with your team and supervisors is common, as agents often share knowledge and feedback to improve customer experiences. Typical shifts are spent actively engaging with customers, updating records in CRM systems, and participating in brief team meetings or training sessions to stay current on processes and products.

What are the key skills and qualifications needed to thrive in the LivePerson Chat position, and why are they important?

To thrive as a Liveperson Chat agent, you need excellent written communication skills, fast and accurate typing abilities, and a strong grasp of customer service principles, usually supported by a high school diploma or equivalent. Familiarity with LivePerson's chat platform, CRM tools, and ticketing systems is commonly expected, and training may be provided. Standout candidates possess patience, active listening, problem-solving abilities, and a customer-centric mindset. These skills are essential for efficiently addressing customer inquiries, maintaining high satisfaction rates, and ensuring seamless digital interactions.

How do you become a Liveperson Chat agent?

To become a Liveperson Chat agent, candidates typically need to apply through the company's careers page or job boards, complete an application, and pass a screening process that may include a skills assessment and interview. Strong communication skills, familiarity with chat platforms, and the ability to handle multiple conversations are important for this role.

What skills are needed for liveperson chat jobs?

Liveperson chat jobs typically require strong written communication skills, the ability to multitask, and familiarity with chat or customer service software. Basic computer literacy, problem-solving abilities, and a professional, customer-focused attitude are also important for success in this role.
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What are the most commonly searched types of Liveperson Chat jobs?

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What are popular job titles related to Liveperson Chat jobs?

For Liveperson Chat jobs, the most frequently searched job titles are:

Liveperson Chat jobs near you
Infographic showing various Liveperson Chat job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 58% Full Time, 11% Part Time, 1% Temporary, and 29% Contract. Highlights an 69% Physical, 1% Hybrid, and 30% Remote job distribution, with an average salary of $72,781 per year, or $35 per hour.

Product Manager - Integrated Customer Experience (ICX)

San Jose, CA • On-site

Spiceorb
IT Services • 51 - 200 employees
Learn more about Spiceorbexternal

Other

Posted 10 days ago

Job description

Job: Product Manager  – Integrated Customer Experience (ICX)
Location: San Jose, CA - Hybrid

About the Role
We are looking for a Product Manager – Integrated Customer Experience (ICX) to help define, deliver, and enhance customer and agent experiences across phone, chat, and contact center platforms. 
This role will focus on CCaaS solutions, emphasizing Amazon Connect, and require close collaboration with Business, IT, Engineering, and Operations teams in a fast-paced, enterprise environment.
 
 
What You Bring
• 6+ years of IT experience, with 4+ years as a Product Manager.
• Experience supporting contact center or customer care technologies (phone, chat, chatbots, AI, Email).
• Hands-on experience with CCaaS platforms, preferably Amazon Connect (Genesys, Ring Central or LivePerson a plus).
• Strong experience writing user stories, functional requirements, and acceptance criteria.

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