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Nht Full In Bpo Jobs (NOW HIRING)

BPO RFP Writer

FL · Remote

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a ... To be considered for this position, you must complete a full application on our company careers ...

BPO RFP Writer

FL · Remote

To be considered for this position, you must complete a full application on our company careers ... Experience in BPO and contact center operations (inbound, outbound, chat, email). * Exceptional ...

Manage multi-million-dollar account portfolios with full accountability for revenue, margin, and ... Qualifications * 5+ years of experience in BPO account management , client services, or operations.

Escalations Representative

Buffalo, NY

$15 - $19.25/hr

Opticall BPO was founded in 2016 under one single precept, to become the leading organization in ... Processing partial and full refunds. * Create and follow up on the ticketing system. * To research ...

To be considered for this role, you must complete a full application on our company careers page ... Proven senior leadership experience in BPO (preferred) , or in hospitality, retail, construction ...

... in service. * Responsible for full knowledge of the ambulance's basic life support equipment and ... NHT), a leading Emergency Medical Services Private Ambulance Company in Florida, is seeking high ...

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How much do nht full in bpo jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for nht full in bpo in the United States is $37.20, according to ZipRecruiter salary data. Most workers in this role earn between $31.25 and $41.59 per hour, depending on experience, location, and employer.
What cities are hiring for Nht Full In Bpo jobs? Cities with the most Nht Full In Bpo job openings:
What states have the most Nht Full In Bpo jobs? States with the most job openings for Nht Full In Bpo jobs include:
Infographic showing various Nht Full In Bpo job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $77,381 per year, or $37.2 per hour.

Director of BPO & Contact Center Sales

Nexgen Technologies, Inc.

Boynton Beach, FL

Full-time

Re-posted 5 days ago


Job description

NexGen Technologies is seeking a highly accomplished Director of BPO & Contact Center Sales to drive revenue growth, expand market presence, and secure strategic partnerships for our next-generation technology-enabled outsourcing solutions. This leader will design and execute sales strategies focused on high-value BPO engagements, omnichannel contact center solutions, AI-powered customer experience platforms, automation services, and digital transformation offerings.


The ideal candidate is a seasoned sales executive with deep experience in BPO/Contact Center outsourcing, strong consultative selling skills, and a proven ability to architect complex deals that align business needs with innovative technology solutions. Candidates must bring an established network of executive-level contacts within the BPO space, including Alorica, Concentrix, Sitel, Cognizant, Accenture, Teleperformance, TCS, Conduent, and CGI.


Key Responsibilities

Strategic Sales Leadership

  • Develop and execute a comprehensive go-to-market strategy for BPO and Contact Center services powered by NextGen technologies.
  • Lead full-cycle enterprise sales pursuits, from prospecting to contract negotiation and close.
  • Identify and prioritize target markets, verticals, and accounts for long-term revenue growth.

Revenue Generation & Pipeline Management

  • Own and exceed quarterly and annual bookings, revenue, and margin targets.
  • Build, manage, and forecast a high-quality pipeline of enterprise BPO opportunities.
  • Create compelling value propositions and ROI models that differentiate NexGen in competitive bid environments.

Client & Partner Engagement

  • Cultivate deep, trusted relationships with enterprise decision-makers, influencers, and procurement teams.
  • Leverage established BPO contacts (Alorica, Concentrix, Sitel, Cognizant, Accenture, Teleperformance, TCS, Conduent, CGI) to accelerate market penetration and partnership opportunities.
  • Collaborate with technology partners, system integrators, and channel alliances to expand market reach.
  • Conduct senior-level presentations, solution workshops, and strategic planning sessions.

Solution & Proposal Leadership

  • Partner with Solution Design, Operations, Finance, and Legal teams to craft scalable, customer-centric outsourcing solutions.
  • Guide proposal creation, pricing strategies, SOW development, and contract structuring for complex global deals.
  • Ensure solutions leverage automation, AI, omnichannel contact center tools, and analytics to improve cost efficiency and customer experience.

Market Intelligence & Innovation

  • Stay ahead of industry trends in BPO, customer experience management, digital transformation, and emerging technologies.
  • Provide feedback to Product and Innovation teams to enhance service offerings and competitive positioning.
  • Represent NexGen Technologies at industry events, conferences, and thought leadership venues.

Qualifications

Required

  • 10+ years of progressive sales experience in BPO, contact center outsourcing, CX solutions, or digital transformation services.
  • Proven track record of closing large, multi-year enterprise outsourcing deals ($5M+).
  • Strong understanding of contact center operations, omnichannel technologies, automation/AI platforms, and CX best practices.
  • Exceptional communication, negotiation, and executive-level relationship-building skills.
  • Established network of contacts with leading BPOs (Alorica, Concentrix, Sitel, Cognizant, Accenture, Teleperformance, TCS, Conduent, CGI).
  • Experience leading cross-functional teams in solutioning and proposal development.

Preferred

  • Experience with global delivery models (onshore, nearshore, offshore).
  • Strong business acumen with the ability to articulate ROI and technology value propositions.

Compensation & Benefits

  • Competitive base salary plus uncapped commission/bonus plan.
  • Professional development support, industry certifications, and leadership growth opportunities.