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Full Time Mortgage Call Center Jobs (NOW HIRING)

American First Funding

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Sales Call Monitor & Quality Coach

Southfield, MI · On-site

$24 - $28/hr

Minimum 1 year of mortgage, sales, call center, customer service, or quality assurance experience. * Strong understanding of mortgage lending terminology and the mortgage sales process. * Excellent ...

Sun West Mortgage-Since 1980

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Mortgage Loan Officer (Call Center)

Cerritos, CA · On-site

$250K/yr

This is a Call Center Loan Officer position. You would work from the corporate office located in ... Free Ai assistant About Sun West Mortgage Company: * We are Fannie, Freddie, and Ginnie approved.

LoanCare

SPOC Call Center Performance Coach

$20.43 - $34.28/hr

Overview JOB SUMMARY The Call Center Performance Coach is responsible for the professional ... Knowledge of mortgage servicing systems, investor guidelines, and mortgage insurance guidelines ...

Select Portfolio Servicing, Inc.

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Call Center Representative

Jacksonville, FL · On-site

$17 - $19/hr

Summary of Position: · In office, full time position with the ability to work remotely if certain ... mortgage servicer. Founded in 1989, SPS is headquartered in Salt Lake City, Utah with an office in ...

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Full Time Mortgage Call Center information

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How much do full time mortgage call center jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for full time mortgage call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Full Time Mortgage Call Center vs Full Time Mortgage Underwriter?

AspectFull Time Mortgage Call CenterFull Time Mortgage Underwriter
Required CredentialsCustomer service experience, basic mortgage knowledge, sometimes a certificationMortgage licensing, underwriting certifications, financial analysis skills
Work EnvironmentCall center setting, fast-paced, customer-focusedOffice setting, detail-oriented, analytical
Employer & Industry UsageMortgage lenders, banks, financial institutionsMortgage lenders, banks, underwriting firms
Common Search & ComparisonCustomer service, call center roles in mortgage industryMortgage approval, risk assessment roles

The Full Time Mortgage Call Center primarily involves customer service and communication with clients over calls, focusing on inquiries and basic mortgage information. In contrast, the Full Time Mortgage Underwriter evaluates loan applications, assesses risk, and makes approval decisions. While both roles are within the mortgage industry, they differ significantly in responsibilities, required skills, and work environment.

More about Full Time Mortgage Call Center jobs
What cities are hiring for Full Time Mortgage Call Center jobs? Cities with the most Full Time Mortgage Call Center job openings:
What are the most commonly searched types of Mortgage Call Center jobs? The most popular types of Mortgage Call Center jobs are:
What states have the most Full Time Mortgage Call Center jobs? States with the most job openings for Full Time Mortgage Call Center jobs include:
What job categories do people searching Full Time Mortgage Call Center jobs look for? The top searched job categories for Full Time Mortgage Call Center jobs are:
Full Time Mortgage Call Center jobs near you
Infographic showing various Full Time Mortgage Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Entry Level Mortgage Call Center

United Wholesale Mortgage

Pontiac, MI

$15.50 - $19.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

United Wholesale Mortgage rating

7.8

Company rating: 7.8 out of 10

Based on 98 frontline employees who took The Breakroom Quiz

96th of 150 rated financial services

Job description

Working as a liaison between United Wholesale Mortgage (UWM) and our clients is a truly rewarding position. As a Customer Care Servicing Specialist, you’ll be the key point of contact among our mortgage clients, maintaining relationships that have been long-established, and being there to advise and direct as needed. All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.


  • Accepting incoming calls from all clients
  • Making outbound calls to clients
  • Responding to emails from clients
  • Working various reports as assigned
  • Aiding and overseeing our sub-servicer
  • Cross-training to learn other areas of our Servicing team

Must Have Qualifications:

  • 1+ years experience in customer service dealing with a high volume of calls OR 1+ year of experience working in the mortgage industry 
  • Excellent customer service and communication skills
  • Strong analytical skills
  • Proficiency in Excel, including vlookups, formulas and PivotTables
  • Proficiency in MS Office
  • Self-motivated with a strong work ethic
  • Comfortable in a fast-moving environment
  • Ability to multitask and adapt
  • Positive attitude and willingness to learn
  • High school diploma or equivalent
  • Onsite, full-time attendance

Nice to Have Qualifications:

  • 1+ years experience in mortgage servicing
  • Bilingual in English and Spanish

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you’ll love working here include:

  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Dunkin
  • Indoor/outdoor café with Wi-Fi

All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting Apply for this job online you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.

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