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Full Time Mortgage Call Center Jobs (NOW HIRING)

Freedom Mortgage

Remote Loan Advisor

Columbia, MD · On-site +1

Candidate should not be within a reasonable commuting distance from a Freedom Mortgage call center/licensed branch (typically more than 75 miles). * Maintain regular and punctual attendance. * Comply ...

Plaza Home Mortgage, Inc.

Regulatory Report Analyst

$20 - $30/hr

Complete and submit quarterly mortgage call reports. * Submit HMDA LAR report, annually. * Provide ... Estimated Rate of Pay: $20.00 - $30.00 This position is full-time; non-exempt. The estimated range ...

Just Staffing

Call Center

Surprise, AZ

$15.50 - $19.50/hr

This is a temporary, full-time position with a flexible schedule. The call center operates Monday through Friday, 8am to 5pm. Some weekend or evening shifts may be required. The work environment is a ...

Intangible Assets

Call Center Director

Vernon Hills, IL · On-site

$150K - $170K/yr

Role Description This is a full-time role for the Director of Call Center Operations, located on-site in Rosemont, IL. The Director of Call Center Operations will be responsible for overseeing the ...

JT Services

Call Center Manager

Claremore, OK · On-site

$45K - $65K/yr

Call Center Manager - JT Services (Claremore, OK) Salary: $45,000-$65,000/year + Monthly Performance Bonuses Full-Time | In-Person | Home Services Industry JT Services is growing fast, and we're ...

Clinical Associates

CALL CENTER REPRESENTATIVE

Pikesville, MD · On-site

$15.25 - $19.25/hr

We are seeking to add Full Time Medical Call Center Representatives to our team in Pikesville located in the Woodholme Medical Building at 1838 Greene Tree Road! Call Center experience in the medical ...

USAA

Mortgage Loan Officer - Contact Center

Tampa, FL · On-site +1

$45K/yr

Manages a pipeline of member calls for mortgage products; conducts daily phone calls and manages ... Proven success in a high-volume, metrics-driven call center environment (e.g., conversion, call ...

USAA

Mortgage Loan Officer - Contact Center

Phoenix, AZ · On-site +1

$45K/yr

Manages a pipeline of member calls for mortgage products; conducts daily phone calls and manages ... Proven success in a high-volume, metrics-driven call center environment (e.g., conversion, call ...

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Full Time Mortgage Call Center information

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$10

$17

$25

How much do full time mortgage call center jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for full time mortgage call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Full Time Mortgage Call Center vs Full Time Mortgage Underwriter?

AspectFull Time Mortgage Call CenterFull Time Mortgage Underwriter
Required CredentialsCustomer service experience, basic mortgage knowledge, sometimes a certificationMortgage licensing, underwriting certifications, financial analysis skills
Work EnvironmentCall center setting, fast-paced, customer-focusedOffice setting, detail-oriented, analytical
Employer & Industry UsageMortgage lenders, banks, financial institutionsMortgage lenders, banks, underwriting firms
Common Search & ComparisonCustomer service, call center roles in mortgage industryMortgage approval, risk assessment roles

The Full Time Mortgage Call Center primarily involves customer service and communication with clients over calls, focusing on inquiries and basic mortgage information. In contrast, the Full Time Mortgage Underwriter evaluates loan applications, assesses risk, and makes approval decisions. While both roles are within the mortgage industry, they differ significantly in responsibilities, required skills, and work environment.

More about Full Time Mortgage Call Center jobs

What cities are hiring for Full Time Mortgage Call Center jobs?

Cities with the most Full Time Mortgage Call Center job openings:

What are the most commonly searched types of Mortgage Call Center jobs?

The most popular types of Mortgage Call Center jobs are:

What states have the most Full Time Mortgage Call Center jobs?

States with the most job openings for Full Time Mortgage Call Center jobs include:

What job categories do people searching Full Time Mortgage Call Center jobs look for?

The top searched job categories for Full Time Mortgage Call Center jobs are:

Full Time Mortgage Call Center jobs near you
Infographic showing various Full Time Mortgage Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Remote Loan Advisor

Freedom Mortgage

Columbia, MD • On-site, Remote

Full-time

Re-posted 8 days ago

Freedom Mortgage rating

7.8

Company rating: 7.8 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

Summary:
The Loan Advisor, Remote role is a customer focused, inside sales position within the Call Center. Loan Advisors are responsible for both inbound and outbound calls through various marketing tactics, where providing financial solutions and excellent customer service to customers is top priority. The Loan Advisor must immediately notify their supervisors and the Licensing Department if there is a change in residential address.
Essential Job Duties and Responsibilities:
  • Analyzes applicant information to determine whether the customer qualifies for a beneficial loan program.
  • Assists customers in discussing financial objectives and goals and takes the initial loan application.
  • Clearly communicates the loan program terms and benefits available to the customer as well as the loan process.
  • Ensures all required documents are returned and disclosures are signed in a timely manner.
  • Follows our sales process and QA requirements to remain compliant.
  • Continually meets and/or exceeds the Sales KPI's set by Management.
  • Is responsive to customers' needs and expectations.
  • Has excellent communication skills and is clear, concise, and professional when speaking with customers.
  • Is eager to develop knowledge of the mortgage industry, products, lending practices, and regulatory guidelines.
  • Has strong knowledge of mortgage industry, products, lending practices, and regulatory guidelines.
  • Maintains a professional image and standards consistent with company policies and procedures.
  • Adheres to shift requirements.
  • Candidate should not be within a reasonable commuting distance from a Freedom Mortgage call center/licensed branch (typically more than 75 miles).
  • Maintain regular and punctual attendance.
  • Comply with all company policies and procedures.

Other Job Duties and Responsibilities:
Performs other related duties as assigned.
Supervisory Responsibilities:
This position is an individual contributor.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience:
  • High School Graduate/GED, Bachelors Degree preferred.
  • At least one (1) year of mortgage sales experience.
  • Proven track record of exceptional performance.

Certificates, Licenses, Registrations:
  • NMLS/SAFE
  • At least 1 active license or at a minimum, the ability to be licensed without having to retake the SAFE exam.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.
Equal Employment Opportunity:
The company is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Americans with Disabilities Act:
Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.
Job Responsibilities:
The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. The company may change the specific job duties with or without prior notice based on the needs of the organization.
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