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Full Time Mortgage Call Center Jobs (NOW HIRING)

Jersey City, NJ Employment Type: Full-Time Reports To: Call Center Supervisor Position Summary: We are looking for a skilled and dedicated Call Center Agent to join our customer support team. As a ...

Call Center Representative

Spokane, WA · On-site

$19.35 - $35.12/hr

Patient Services Representative (Call Center) Cardiology Scheduling Cardiac Study Center / Pulse Heart Institute Spokane, WA Full-Time | MondayFriday | No Weekends or Holidays About Us Cardiac Study ...

Call Center Manager

Claremore, OK · On-site

$45K - $65K/yr

Call Center Manager - JT Services (Claremore, OK) Salary: $45,000-$65,000/year + Monthly Performance Bonuses Full-Time | In-Person | Home Services Industry JT Services is growing fast, and we're ...

Call Center Manager

Claremore, OK · On-site

$45K - $65K/yr

Call Center Manager - JT Services (Claremore, OK) Salary: $45,000-$65,000/year + Monthly Performance Bonuses Full-Time | In-Person | Home Services Industry JT Services is growing fast, and we're ...

Call Center Representative

Spokane, WA · On-site

$19.35 - $35.12/hr

Patient Services Representative (Call Center) - Cardiology Scheduling Cardiac Study Center / Pulse Heart Institute Spokane, WA Full-Time | Monday-Friday | No Weekends or Holidays About Us Cardiac ...

TransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time Call Center Manager to join our team in Union, New Jersey. Summary: The Call Center Manager is responsible for overseeing the ...

Call Center Agent

Muncie, IN · On-site

$15 - $25/hr

TEAM Telemarketing Manager Employment Type: Full-Time (36 hours per week) Hours: Monday through ... Call Center Agent (Lead Generator) COMPENSATION Hourly rate is $15.00 per hour, plus an additional ...

Call Center Manager

NJ · On-site

$80K - $99K/yr

TransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time Call Center Manager to join our team in Union, New Jersey. Summary: The Call Center Manager is responsible for overseeing the ...

We have a Unique opportunity to join our Call Center team as our newest Trainee in a full-time role ... loan mortgage originations (as defined by the SAFE Act) must register with the federal registry ...

Showing results 41-60

Full Time Mortgage Call Center information

See salary details

$10

$17

$25

How much do full time mortgage call center jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for full time mortgage call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Full Time Mortgage Call Center vs Full Time Mortgage Underwriter?

AspectFull Time Mortgage Call CenterFull Time Mortgage Underwriter
Required CredentialsCustomer service experience, basic mortgage knowledge, sometimes a certificationMortgage licensing, underwriting certifications, financial analysis skills
Work EnvironmentCall center setting, fast-paced, customer-focusedOffice setting, detail-oriented, analytical
Employer & Industry UsageMortgage lenders, banks, financial institutionsMortgage lenders, banks, underwriting firms
Common Search & ComparisonCustomer service, call center roles in mortgage industryMortgage approval, risk assessment roles

The Full Time Mortgage Call Center primarily involves customer service and communication with clients over calls, focusing on inquiries and basic mortgage information. In contrast, the Full Time Mortgage Underwriter evaluates loan applications, assesses risk, and makes approval decisions. While both roles are within the mortgage industry, they differ significantly in responsibilities, required skills, and work environment.

More about Full Time Mortgage Call Center jobs

What cities are hiring for Full Time Mortgage Call Center jobs?

Cities with the most Full Time Mortgage Call Center job openings:

What are the most commonly searched types of Mortgage Call Center jobs?

The most popular types of Mortgage Call Center jobs are:

What states have the most Full Time Mortgage Call Center jobs?

States with the most job openings for Full Time Mortgage Call Center jobs include:

Infographic showing various Full Time Mortgage Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Agent

Talkishco

Jersey City, NJ

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago


Job description

Description

Position:
Call Center Agent
Location: Jersey City, NJ
Employment Type: Full-Time
Reports To: Call Center Supervisor

Position Summary:

We are looking for a skilled and dedicated Call Center Agent to join our customer support team. As a Call Center Agent, you will be the first point of contact for our customers, responsible for answering inquiries, resolving issues, and delivering a high-quality customer experience. The ideal candidate will be empathetic, patient, and proficient in handling a high volume of inbound and outbound calls.

Key Responsibilities
Customer Support:

  • Handle inbound and outbound calls professionally and courteously.
  • Answer customer questions, resolve complaints, and provide appropriate solutions in a timely manner.

Problem Solving:

  • Identify customer needs and clarify information by conducting thorough problem analysis.
  • Offer alternative solutions when necessary, aiming to achieve first-call resolution.

Communication:

  • Maintain a positive, empathetic, and professional attitude toward customers at all times.
  • Escalate unresolved issues to appropriate teams or departments.

Product Knowledge:

  • Develop a comprehensive understanding of the company's products, services, and policies.
  • Keep updated on any product or policy changes to ensure accurate information is shared with customers.

Documentation:

  • Accurately log all call details, interactions, and customer information into the company's CRM system.
  • Prepare reports or summaries of customer interactions and outcomes.

Skills, Knowledge and Expertise
  • High school diploma or equivalent (Bachelor’s degree preferred).
  • Strong verbal and written communication skills.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Proficient in using computers, CRM software, and other call center tools.
  • Excellent problem-solving skills and patience.

Benefits
  • Comprehensive health, dental, and vision insurance.
  • Paid time off and holidays.
  • Retirement plan with company match.
  • Professional development opportunities.
  • Fun and creative work environment.