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Voice Chat Jobs (NOW HIRING)

Gyde

$175K - $250K/yr

Build AI systems that improve how people access healthcare * Design production-grade voice, chat, and predictive models for a highly regulated domain * Launch technologies that augment human judgment ...

Internal Career Site

Chat Lead

Miami, FL · On-site +1

The Chat Lead serves as the primary point of ownership for Windstar Cruises' digital chat channel ... Serve as backup support for inbound voice, outbound, and OCC (Onboard Cruise Consultant) functions ...

Internal Career Site

Chat Lead

Dallas, TX · On-site +1

The Chat Lead serves as the primary point of ownership for Windstar Cruises' digital chat channel ... Serve as backup support for inbound voice, outbound, and OCC (Onboard Cruise Consultant) functions ...

Siri InfoSolutions Inc

Genesys Cloud Architect

Hartford, CT · On-site

$65.50 - $83.50/hr

Leads architecture for omnichannel routing (voice, chat, email, messaging), IVR/ACD flows, integrations, and security. Works closely with business and technical teams to deliver scalable, reliable ...

Robert Half

GenAI CCaaS Engineer

Washington, DC · On-site

$50 - $54/hr

You will work with senior developers, UI/UX designers, and cloud engineers to implement features that deflect customer contacts with voice/chat bots, optimize routing and flows, provide agents with ...

Gyde

Software Engineer

New York, NY · On-site

$175K - $250K/yr

Build AI systems that improve how people access healthcare * Design production-grade voice, chat, and predictive models for a highly regulated domain * Launch technologies that augment human judgment ...

Internal Career Site

Chat Lead

Houston, TX · On-site +1

The Chat Lead serves as the primary point of ownership for Windstar Cruises' digital chat channel ... Serve as backup support for inbound voice, outbound, and OCC (Onboard Cruise Consultant) functions ...

Giga AI Inc

Product Manager

San Francisco, CA · On-site

$200K - $350K/yr

Industry leaders like DoorDash trust Giga with their most complex support and operations workflows across voice, chat, and email, in high-stakes regulated environments where accuracy and compliance ...

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Voice Chat information

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How much do voice chat jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for voice chat in the United States is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $12.26 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Voice Chat vs Customer Service Representative?

AspectVoice ChatCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma; communication skills
Work EnvironmentRemote or on-site; digital platformsCall centers, offices, or remote
Industry UsageOnline platforms, gaming, tech supportRetail, telecom, banking
Common Search/ComparisonYesYes

Voice Chat involves real-time audio communication typically used in online gaming, tech support, or digital platforms. Customer Service Representatives handle customer inquiries via phone or chat, often in call centers or remote settings. While both roles require strong communication skills, Voice Chat focuses on digital audio interactions, whereas Customer Service Representatives may handle a variety of customer issues across industries.

What are some common challenges faced by professionals moderating voice chat platforms?

Professionals moderating voice chat platforms often encounter challenges such as managing disruptive users, enforcing community guidelines in real time, and handling high volumes of conversations simultaneously. Maintaining a positive and inclusive environment requires quick decision-making and strong communication skills. Additionally, moderators must be comfortable navigating evolving platform features and addressing sensitive issues like harassment or inappropriate content promptly and fairly.

What are the key skills and qualifications needed to thrive as a Voice Chat Support Specialist, and why are they important?

To thrive as a Voice Chat Support Specialist, you need excellent verbal communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic troubleshooting tools is typically required. Strong listening skills, patience, and the ability to remain calm under pressure are crucial soft skills for this role. These competencies ensure efficient customer support, foster positive client relationships, and help resolve issues quickly and effectively.

What are voice chat jobs?

Voice chat jobs involve communicating with others using voice over the internet, typically through platforms or apps that provide real-time audio conversations. These roles can include customer support, online tutoring, language practice, entertainment, or companionship services. People working in voice chat jobs need clear speaking abilities, good listening skills, and often a reliable internet connection. The job can be remote and may offer flexible hours, depending on the company or platform.
More about Voice Chat jobs
What job categories do people searching Voice Chat jobs look for? The top searched job categories for Voice Chat jobs are:
Voice Chat jobs near you
Infographic showing various Voice Chat job openings in the United States as of July 2026, with employment types broken down into 56% Full Time, 7% Part Time, 1% Temporary, and 36% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $43,130 per year, or $20.7 per hour.

Software Engineer

Gyde

On-site, Remote

$175K - $250K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

About Us
  • Insurance brokers sit at the intersection of care, cost, and access - yet remain one of the most underleveraged assets in the $5T healthcare value chain. They guide millions of Americans through plan selection, coverage questions, and care navigation, yet still rely on spreadsheets, manual workflows, and outdated tools that limit their growth and impact.
  • Gyde is reimagining this. We're building the first AI-native insurance brokerage platform-a system that learns from every client interaction to automate operations, power intelligent voice and chat experiences, and predict the right coverage and products for every individual or business.
  • Our approach combines acquisition and AI: we acquire traditional brokerages and transform them into next-generation, data-driven organizations. Through Gyde's platform, agencies run more efficiently, serve clients more personally, and scale faster than ever before.
  • Join us if you're excited to:
    • Redefine how millions of people access and understand their healthcare coverage, by building systems that turn unstructured data, human conversations, and fragmented processes into intelligence.
    • Build AI systems that improve how people access healthcare
    • Design production-grade voice, chat, and predictive models for a highly regulated domain
    • Launch technologies that augment human judgment and make complex decisions transparent and scalable
    • Help reinvent an entire industry from the inside out
  • We're creating the future of brokerage - where every interaction, insight, and decision is powered by intelligence.
  • Our founding team boasts pedigrees from Oscar, Stripe, Vista Equity Partners, and Alpine. Lightspeed led Gyde's $60M financing, with participation from Optum Ventures, Crystal Venture Partners, Virtue, MVP Ventures, and multiple endowment funds, among others. Hear why on LSVP Investment Memo.
Role Summary

You will lead the development and delivery of key applications within Gyde's AI-native brokerage platform-encompassing voice, chat, personalization, and real-time analytics-to drive growth, automation, and insights across acquired agencies. You'll partner with our COO on AI-driven workflows, and Product on roadmap prioritization.

Key Responsibilities
  • Build AI-driven applications. Develop applications that use LLMs, voice, and chat to automate broker workflows, unlock revenue growth opportunities, and improve member engagement.
  • Ship quality products fast and compliantly. Build tools and infrastructure with a focus on security, reliability, and HIPAA compliance.
  • Integrate with third-party systems. Connect to platforms like AgencyBloc, Sunfire, HealthSherpa, and Ideon to streamline agent and member experiences.
  • Design for scale. Contribute to a modular, multi-tenant architecture that supports tens of agencies and millions of members on our platform, as well as key capabilities that enable agent growth, carrier contracting, commission processing, and reporting.
  • Collaborate across functions. Partner with Ops, Value Creation, and Data teams to translate real-world brokerage problems into elegant, scalable engineering solutions.
What you bring and who you are
  • Strong product sense, fluent in user needs, and an ability to build with empathy for both agents and end consumers (we'll be in agency offices frequently!).
  • A passion for building on the frontier of AI, and, ideally, experience building AI applications.
  • A high degree of ownership, urgency, and pragmatism. You thrive in ambiguity and take pride in tackling challenging tasks effectively.
  • You will only work with world-class talent, and you are both highly team-oriented and competitive. 
  • Bachelor's or advanced degree in CS, Engineering, AI/ML, or equivalent.
  • 3+ years of engineering leadership, and 1+ years building AI/ML products at scale
  • Familiarity with health insurance distribution, healthcare, financial services, and HIPAA compliance is preferred but not required.
What we offer

Gyde offers a competitive benefits package to all employees.  

  • Compensation: $175k - $250k + Offers Equity
  • Flexible (Unlimited) Paid Time Off
  • Remote, or Hybrid Work in Austin or NYC
  • Medical, Dental, and Vision benefits for you and your family
  • Retirement Plan (e.g., 401K) 
  • Parental Leave

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