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Voice Chat Jobs (NOW HIRING)

Roblox

Senior QA Engineer, AVC

San Mateo, CA · On-site

This team is responsible for ensuring the quality, performance, and reliability of Roblox's real-time Audio, Video, and Communication systems that power voice chat, video streaming, spatial audio ...

Visa

Sr. Director - Product Management/AI Solutions

Austin, TX · On-site

$231K - $241K/yr

Lead Product Development for Genesys Cloud Voice & Chat out-of-the box platform solutions as well as specialized Digital & AI voice capabilities for Client Resolution and Managed Services lines of ...

Gyde

Software Engineer

New York, NY · On-site

$175K - $250K/yr

Build AI systems that improve how people access healthcare * Design production-grade voice, chat, and predictive models for a highly regulated domain * Launch technologies that augment human judgment ...

Gyde

$175K - $250K/yr

Build AI systems that improve how people access healthcare * Design production-grade voice, chat, and predictive models for a highly regulated domain * Launch technologies that augment human judgment ...

Siri Infosolutions Inc

Genesys Architect

East Hartford, CT · On-site

$64.50 - $82.25/hr

Leads architecture for omnichannel routing (voice, chat, email, messaging), IVR/ACD flows, integrations, and security. * Works closely with business and technical teams to deliver scalable, reliable ...

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How much do voice chat jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for voice chat in the United States is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $12.26 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Voice Chat vs Customer Service Representative?

AspectVoice ChatCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma; communication skills
Work EnvironmentRemote or on-site; digital platformsCall centers, offices, or remote
Industry UsageOnline platforms, gaming, tech supportRetail, telecom, banking
Common Search/ComparisonYesYes

Voice Chat involves real-time audio communication typically used in online gaming, tech support, or digital platforms. Customer Service Representatives handle customer inquiries via phone or chat, often in call centers or remote settings. While both roles require strong communication skills, Voice Chat focuses on digital audio interactions, whereas Customer Service Representatives may handle a variety of customer issues across industries.

What are some common challenges faced by professionals moderating voice chat platforms?

Professionals moderating voice chat platforms often encounter challenges such as managing disruptive users, enforcing community guidelines in real time, and handling high volumes of conversations simultaneously. Maintaining a positive and inclusive environment requires quick decision-making and strong communication skills. Additionally, moderators must be comfortable navigating evolving platform features and addressing sensitive issues like harassment or inappropriate content promptly and fairly.

What are the key skills and qualifications needed to thrive as a Voice Chat Support Specialist, and why are they important?

To thrive as a Voice Chat Support Specialist, you need excellent verbal communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic troubleshooting tools is typically required. Strong listening skills, patience, and the ability to remain calm under pressure are crucial soft skills for this role. These competencies ensure efficient customer support, foster positive client relationships, and help resolve issues quickly and effectively.

What are voice chat jobs?

Voice chat jobs involve communicating with others using voice over the internet, typically through platforms or apps that provide real-time audio conversations. These roles can include customer support, online tutoring, language practice, entertainment, or companionship services. People working in voice chat jobs need clear speaking abilities, good listening skills, and often a reliable internet connection. The job can be remote and may offer flexible hours, depending on the company or platform.
More about Voice Chat jobs
What states have the most Voice Chat jobs? States with the most job openings for Voice Chat jobs include:
What job categories do people searching Voice Chat jobs look for? The top searched job categories for Voice Chat jobs are:
Voice Chat jobs near you
Infographic showing various Voice Chat job openings in the United States as of May 2026, with employment types broken down into 69% Full Time, 14% Part Time, and 17% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $43,130 per year, or $20.7 per hour.
Senior QA Engineer, AVC

Senior QA Engineer, AVC

Roblox

San Mateo, CA • On-site

Other

Posted 12 days ago

Job description

As a Senior Quality Engineer, you will be embedded within the AVC team and will be part of the centralized Engine QA organization within Engineering Productivity at Roblox. This team is responsible for ensuring the quality, performance, and reliability of Roblox's real-time Audio, Video, and Communication systems that power voice chat, video streaming, spatial audio, and live interactions across platforms.

You'll partner closely with engineers, release teams, and automation framework owners to validate low-latency, real-time systems that operate at massive global scale. Your work directly impacts how millions of players and creators communicate in real time ensuring clarity, synchronization, performance, and stability across desktop, mobile, console, and VR.

You Will:
  • Define and execute test plans for AVC features (voice, video, audio pipelines, streaming).
  • Validate performance, latency, and stability across platforms and network conditions.
  • Integrate AVC automated tests into CI/CD systems.
  • Partner with engineers to analyze performance telemetry and debug complex issues.
  • Lead release readiness testing for AVC components.
  • Participate in on-call rotation for emergency validation.

You Have:

  • 8+ years of QA experience in real-time systems, media, networking, or game engines.
  • Strong understanding of audio/video streaming concepts and performance constraints.
  • Experience testing voice or video chat systems both hardware and software (eg. video conference)
  • Hands-on experience with automation frameworks and CI/CD pipelines.
  • Excellent debugging skills for timing, performance, and cross-platform issues.
  • Proficiency in Python, C++, or Lua.
  • Strong cross-functional collaboration skills.

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