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Voice Chat Jobs (NOW HIRING)

Siri InfoSolutions Inc

Genesys Cloud Architect

Hartford, CT · On-site

$65.50 - $83.50/hr

Leads architecture for omnichannel routing (voice, chat, email, messaging), IVR/ACD flows, integrations, and security. Works closely with business and technical teams to deliver scalable, reliable ...

Gyde

Software Engineer

New York, NY · On-site

$175K - $250K/yr

Build AI systems that improve how people access healthcare * Design production-grade voice, chat, and predictive models for a highly regulated domain * Launch technologies that augment human judgment ...

Gyde

$175K - $250K/yr

Build AI systems that improve how people access healthcare * Design production-grade voice, chat, and predictive models for a highly regulated domain * Launch technologies that augment human judgment ...

Giga AI Inc

Product Manager

San Francisco, CA · On-site

$200K - $350K/yr

Industry leaders like DoorDash trust Giga with their most complex support and operations workflows across voice, chat, and email, in high-stakes regulated environments where accuracy and compliance ...

Diverse Lynx

Senior Customer Success Guide

Milford, OH · On-site

... across voice, chat, and email channels. Resolve customer issues at the first point of contact wherever possible, leveraging product knowledge and troubleshooting skills. Deliver a professional ...

New

Pyramid Consulting

Genesys Developer

Columbus, OH · On-site

On Premise Routing, Multi-media (including voice, chat, email, and social), Reporting platforms (Icon, Infomart, and CCPulse), Infrastructure, and Integration with non-Genesys products. * Assist in ...

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Voice Chat information

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$9

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How much do voice chat jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for voice chat in the United States is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $12.26 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Voice Chat vs Customer Service Representative?

AspectVoice ChatCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma; communication skills
Work EnvironmentRemote or on-site; digital platformsCall centers, offices, or remote
Industry UsageOnline platforms, gaming, tech supportRetail, telecom, banking
Common Search/ComparisonYesYes

Voice Chat involves real-time audio communication typically used in online gaming, tech support, or digital platforms. Customer Service Representatives handle customer inquiries via phone or chat, often in call centers or remote settings. While both roles require strong communication skills, Voice Chat focuses on digital audio interactions, whereas Customer Service Representatives may handle a variety of customer issues across industries.

What are some common challenges faced by professionals moderating voice chat platforms?

Professionals moderating voice chat platforms often encounter challenges such as managing disruptive users, enforcing community guidelines in real time, and handling high volumes of conversations simultaneously. Maintaining a positive and inclusive environment requires quick decision-making and strong communication skills. Additionally, moderators must be comfortable navigating evolving platform features and addressing sensitive issues like harassment or inappropriate content promptly and fairly.

What are the key skills and qualifications needed to thrive as a Voice Chat Support Specialist, and why are they important?

To thrive as a Voice Chat Support Specialist, you need excellent verbal communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic troubleshooting tools is typically required. Strong listening skills, patience, and the ability to remain calm under pressure are crucial soft skills for this role. These competencies ensure efficient customer support, foster positive client relationships, and help resolve issues quickly and effectively.

What are voice chat jobs?

Voice chat jobs involve communicating with others using voice over the internet, typically through platforms or apps that provide real-time audio conversations. These roles can include customer support, online tutoring, language practice, entertainment, or companionship services. People working in voice chat jobs need clear speaking abilities, good listening skills, and often a reliable internet connection. The job can be remote and may offer flexible hours, depending on the company or platform.
More about Voice Chat jobs
What job categories do people searching Voice Chat jobs look for? The top searched job categories for Voice Chat jobs are:
Voice Chat jobs near you
Infographic showing various Voice Chat job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 78% Full Time, 2% Part Time, and 19% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $43,130 per year, or $20.7 per hour.
Genesys Cloud Architect

Genesys Cloud Architect

Siri InfoSolutions Inc

Hartford, CT • On-site

$65.50 - $83.50/hr

Contractor

Posted 12 days ago

Job description

Genesys Cloud Architect

Responsible for designing, implementing, and optimizing Genesys Cloud CX contact center solutions.

Leads architecture for omnichannel routing (voice, chat, email, messaging), IVR/ACD flows, integrations, and security.

Works closely with business and technical teams to deliver scalable, reliable, and compliant cloud contact center platforms.

Key Skills:

Genesys Cloud CX, Architect flows, APIs & integrations, SIP/VoIP, omnichannel routing, WEM (WFM/QM), cloud security.

Responsibilities

Solution architecture and technical design of the CX transformation on Genesys Cloud.

Leads IVR modernization, contact flow design, routing strategy, and integration patterns in alignment with business and CX KPIs.

Ensures scalability, security, and platform best practices across voice and digital channels.

Provides technical oversight during build, testing, and deployment phases.

Indicative Skills

Genesys Cloud, IVR, routing, and digital channels.

Contact center architecture, cloud telephony, and CX analytics.

Experience integrating Genesys with CRM and backend systems using APIs.

Exposure to AI enabled CX features such as bots and agent assist.

Siri Infosolutions logo

About Siri Infosolutions

Sourced by ZipRecruiter

Our team of experts first gather each and every requirement of yours. Our research and development team then sit around those requirements and come up with a plan. Our implementation team then executes that plan for optimal results. After that our support team remains in constant touch with you during and after the entire process.

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Edison, NJ, US

Year founded

2005

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