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Avaya Support Jobs (NOW HIRING)

Collabera

Avaya Engineer

Charlotte, NC · On-site

Provide local software and hardware support requiring complex integrated configurations in the areas of; Avaya Communications Manager and Avaya PBX (call routing, Cisco Unity Connection integration ...

Worldwide TechServices

Avaya Engineer

Evansville, IN · On-site

$60K/yr

Deliver high-quality technical support for Avaya communication systems and products * Troubleshoot and resolve complex issues related to Avaya platforms, including IP Office and Aura * Analyze and ...

Worldwide TechServices

Avaya Engineer

Evansville, IN · On-site

Deliver high-quality technical support for Avaya communication systems and products * Troubleshoot and resolve complex issues related to Avaya platforms, including IP Office and Aura * Analyze and ...

LTIMindtree

Avaya Contact Center Engineer

Chicago, IL · On-site

... support enterprise communication needs Develop and optimize network voice architecture to ensure ... Avaya voice solutions with other communication platforms Monitor and troubleshoot Avaya ...

TMS

Mendix Avaya Engineer

Boston, MA · Remote

$80 - $90/hr

Ability to write custom Java Actions within Mendix to handle specialized Avaya SDK requirements or protocols that are not supported out-of-the-box. 3. Experience building or customizing Pluggable ...

LTIMindtree

Avaya Contact Center Engineer

Chicago, IL · On-site

... support enterprise communication needs Develop and optimize network voice architecture to ensure ... Avaya voice solutions with other communication platforms Monitor and troubleshoot Avaya ...

Avaya

Senior Front End Engineer - Avaya Infinity Platform

OR · On-site +1

$114K - $158K/yr

At Avaya, you'll find a community that values your contributions and supports your growth every step of the way. Learn more at We're building Avaya Infinity, a cloud-native real-time communication ...

Avaya

Senior Front End Engineer - Avaya Infinity Platform

OR · On-site

$114K - $158K/yr

At Avaya, you'll find a community that values your contributions and supports your growth every step of the way. Learn more at We're building Avaya Infinity, a cloud-native real-time communication ...

Avaya

Solutions Consultant (Channel Partner)

At Avaya, you'll find a community that values your contributions and supports your growth every step of the way. Learn more at Position Summary The Solutions Consultant (SC) for Channel Partners is a ...

Avaya

SD · On-site

$157K - $207K/yr

At Avaya, you'll find a community that values your contributions and supports your growth every step of the way. Learn more at Job Information Job Code: 00194008 Job Family: Research and Development ...

ConfigUSA

Avaya Developer

Las Vegas, NV · On-site

Avaya Developer Description: Should have good communication along with requirement analysis skills ... Experience with configuration and support experience in a complex multi-layered network environment.

Metabyte Inc

Avaya Manager

Providence, RI · On-site

We provide product development and support services to technology companies, and IT services to ... Avaya Manager Location: Providence RI Full Time TechnicalEscalation Manager for Avaya unified ...

Metabyte Inc

Avaya Manager

Providence, RI · On-site

We provide product development and support services to technology companies, and IT services to ... Avaya Manager Location: Providence RI Full Time TechnicalEscalation Manager for Avaya unified ...

Genesis10

Avaya Administrator

Charlotte, NC · On-site

$59.72 - $67.72/hr

... is a plus) Support and maintain PBX/ACD configurations, including call routing, vectors, and ... experience in Avaya/call center environments, with a strong focus on administration over ...

Sonsoft Inc

Avaya Network Engineer

Nashville, TN · On-site

Cisco IPT a huge plus IPT (Avaya and Cisco) and Legacy support coverage is 24*7, 24x7 Monitoring of Voice Infrastructure globally (IPT, BT, NEO, Radar); through incident management, troubleshooting ...

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Avaya Support information

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$24K

$77.7K

$128.5K

How much do avaya support jobs pay per year?

As of Jul 8, 2026, the average yearly pay for avaya support in the United States is $77,736.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $105,500.00 per year, depending on experience, location, and employer.

What is an Avaya Support job?

An Avaya Support job involves providing technical assistance for Avaya communication systems, including VoIP, PBX, and contact center solutions. Responsibilities typically include troubleshooting hardware and software issues, performing system maintenance, and assisting with installations and upgrades. Professionals in this role work closely with clients to ensure their Avaya systems run smoothly and efficiently. Strong problem-solving skills and knowledge of Avaya products are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Avaya Support position, and why are they important?

To thrive as an Avaya Support specialist, you need strong knowledge of Avaya telecommunication systems, troubleshooting skills, and typically experience with VoIP technologies and network fundamentals. Familiarity with Avaya Aura, Communication Manager, Contact Center, and relevant certifications like ACIS or ACSS are highly valued. Excellent problem-solving abilities, communication skills, and a customer-centric mindset help in building trust and effectively resolving client issues. These competencies are essential to ensure reliable communications infrastructure and high customer satisfaction in a technical support environment.

What are the typical daily responsibilities for an Avaya Support professional?

As an Avaya Support professional, your day-to-day responsibilities include diagnosing and resolving technical issues related to Avaya systems, assisting clients with configuration changes, and performing routine maintenance to ensure optimal system performance. You may also participate in system upgrades, work closely with IT teams to troubleshoot network-related concerns, and provide user training or documentation as needed. Collaboration with both internal staff and external clients is common, requiring clear communication and a proactive approach. This role often involves handling support tickets with varying levels of complexity, ensuring rapid and effective resolution to maintain business continuity for your clients.

More about Avaya Support jobs
What cities are hiring for Avaya Support jobs? Cities with the most Avaya Support job openings:
What are the most commonly searched types of Avaya Support jobs? The most popular types of Avaya Support jobs are:
What states have the most Avaya Support jobs? States with the most job openings for Avaya Support jobs include:
What job categories do people searching Avaya Support jobs look for? The top searched job categories for Avaya Support jobs are:
Avaya Support jobs near you
Infographic showing various Avaya Support job openings in the United States as of July 2026, with employment types broken down into 9% Locum Tenens, 9% Internship, 66% As Needed, 1% Full Time, 14% Nights, and 1% Summer. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution, with an average salary of $77,736 per year, or $37.4 per hour.
Avaya Engineer

Avaya Engineer

Collabera

Charlotte, NC • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Job Title: Avaya Engineer Location: Charlotte,NC Work Arrangement:3days in Office (Hybrid ) Client Industry: Banking Duration: 12 -18 months Contract Schedule: Monday to Friday QUICK INTERVIEW !! About the Role We are hiring an Avaya Engineer Day to Day: The position will reside in Real Time Collaboration Contact Center Engineering team directly supporting Architecture and Engineering functions for Contact Center products and solutions. Responsible for development of program schedule, program tasks, communication materials for senior leadership and Contact Center engineering documentation in relation to fast moving programs.

Provide local software and hardware support requiring complex integrated configurations in the areas of; Avaya Communications Manager and Avaya PBX (call routing, Cisco Unity Connection integration, AES, CMS, one-X), Sonus/Ribbon, LAN/WAN, VoIP, SIP//Session Management//Avaya Media Server. Assist in the development of project supporting documentation/information to include Bill of Materials (BOMs), cost estimates and equipment placement requests Provide program guidance and develop program timelines from an engineering point of view in partnership with our program delivery team. Directly support business initiated projects.

Direct and communicate with leadership on status of programs and open issues. Develop ROM/SOW quotes for projects for equipment placement, licensing Must Haves: 8+ years of Call Center Experience Strong knowledge of Avaya ACM, Avaya CMS, Avaya Session Manager Avaya Communication Manager is a MUST and the need to be STRONG Proficiency with Aspect, NICE voice recording, IVR, dialers, Genesys IVR and VoIP IVR & Broadsoft Knowledge of CTI, LAN/WAN, and switches and routers SIP understanding Hourly Rate: 65$-70$ per hour This range reflects base compensation and may vary based on location, market conditions, experience, and candidate qualifications. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable) About Us At Collabera, we don’t just offer jobs—we build careers.

As a global leader in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our culture thrives on innovation, collaboration, and a commitment to excellence. With continuous learning, career growth, and a people-first approach, we empower you to achieve your full potential.

Join us and be part of a company that values passion, integrity, and making an impact. Ready to Apply? Apply now or reach out to Pritam Palai at pritam.palai@collabera.com for more information.

We look forward to speaking with you!

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