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Avaya Voip Engineer Jobs (NOW HIRING)

Intellect Solutions LLC

IL · On-site

Provide voice over internet protocol (VoIP) engineering to design, install,operate, upgrade, and ... Experience with CISCO and Avaya VoIP systems * Either Avaya or CISCO certifications desired ...

Dexian

VOIP Contact Center Voice Engineer

Atlanta, GA · On-site

$60 - $65/hr

... Engineer with experience in Contact Center and VoIP technologies. Required Skills ... Avaya, Cisco, Zoom, Five9, Webex CC, MS Teams SIP, SBCs, IVR, call routing, CCaaS Cloud migrations ...

TMS

Mendix Avaya Engineer

Boston, MA · Remote

$80 - $90/hr

... VoIP and SIP protocols. 6. Mastery of REST and SOAP APIs specifically for bridging Web Services ... Avaya Engineer to lead the convergence of rapid application development and enterprise-grade ...

Zones

VOIP Technician

Albany, NY · On-site

$24.03 - $26.44/hr

As a VoIP Technician, you will work with Cisco, Avaya and NEC PBXs and peripherals at client locations. You will provide consultation, design, installation, support, configuration/programming, MAC ...

Zones LLC.

VOIP Technician

Albany, NY

$24.03 - $26.44/hr

As a VoIP Technician, you will work with Cisco, Avaya and NEC PBXs and peripherals at client locations. You will provide consultation, design, installation, support, configuration/programming, MAC ...

Zones LLC.

VOIP Technician

Albany, NY · On-site

$24.03 - $26.44/hr

As a VoIP Technician, you will work with Cisco, Avaya and NEC PBXs and peripherals at client locations. You will provide consultation, design, installation, support, configuration/programming, MAC ...

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Avaya Voip Engineer information

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How much do avaya voip engineer jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for avaya voip engineer in the United States is $47.67, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $61.06 per hour, depending on experience, location, and employer.

How much do Avaya network engineers make?

Avaya VoIP engineers typically earn between $70,000 and $120,000 annually, depending on experience, certifications, and location. Senior engineers with specialized skills in network design and troubleshooting can earn higher salaries, especially if they hold certifications like Avaya Certified Implementation Specialist.

What are the key skills and qualifications needed to thrive as an Avaya VoIP Engineer, and why are they important?

To thrive as an Avaya VoIP Engineer, you need a solid background in networking, telephony protocols (such as SIP and H.323), and experience with Avaya communication platforms, often supported by a relevant IT degree and Avaya certifications (e.g., ACIS, ACSS). Proficiency with Avaya Aura, Communication Manager, Session Manager, and network diagnostic tools is essential. Strong problem-solving abilities, attention to detail, and effective communication skills help you collaborate with teams and resolve complex technical issues. These skills ensure reliable system performance, minimize downtime, and deliver seamless voice communication solutions for organizations.

How to become a VoIP engineer?

To become a VoIP engineer, you typically need a bachelor's degree in computer science, telecommunications, or a related field. Gaining experience with VoIP protocols like SIP and RTP, understanding network fundamentals, and obtaining certifications such as Cisco CCNA or Cisco CCNP can enhance your qualifications. Practical experience with VoIP systems and familiarity with network troubleshooting are also important for this role.

Does Avaya offer VoIP phone systems?

Yes, Avaya offers VoIP phone systems as part of its unified communications solutions. Avaya VoIP systems are widely used in enterprise environments and require knowledge of networking, SIP protocols, and VoIP deployment for effective management. As an Avaya VoIP Engineer, understanding these systems is essential for installation, configuration, and troubleshooting.

What is the difference between Avaya Voip Engineer vs Cisco Voip Engineer?

AspectAvaya Voip EngineerCisco Voip Engineer
CertificationsAvaya Certified Support Specialist, CCNA CollaborationCisco CCNA Collaboration, CCNP Collaboration
Work EnvironmentTelecommunications, enterprise networks, service providersEnterprise networks, service providers, large organizations
Industry UsageCommon in companies using Avaya communication systemsPrevalent in organizations with Cisco infrastructure

Both roles involve configuring and maintaining VoIP systems, but Avaya Voip Engineers focus on Avaya platforms, while Cisco Voip Engineers specialize in Cisco solutions. The choice depends on the company's existing infrastructure and preferred vendor technology.

What is an Avaya VoIP Engineer?

An Avaya VoIP Engineer is a technical professional who specializes in designing, implementing, and maintaining Voice over Internet Protocol (VoIP) communication systems using Avaya technologies. These engineers configure and troubleshoot Avaya telephony hardware and software, integrate VoIP solutions with existing networks, and ensure high-quality voice communication for organizations. They also handle upgrades, security, and provide technical support for Avaya systems, playing a key role in ensuring reliable business communications.

What are some of the most common challenges Avaya VoIP Engineers face when troubleshooting network issues?

Avaya VoIP Engineers often encounter challenges such as diagnosing call quality problems, pinpointing network latency, and resolving interoperability issues between VoIP systems and legacy telephony or third-party hardware. These issues require a strong understanding of both Avaya platforms and underlying network infrastructure. Effective communication with cross-functional teams, such as network administrators and support staff, is crucial for quickly identifying root causes and implementing solutions.

What does a VoIP engineer do?

A VoIP engineer designs, implements, and maintains Voice over Internet Protocol (VoIP) systems to enable voice communication over IP networks. They configure network equipment, troubleshoot call quality issues, and ensure system security, often using tools like Cisco or Avaya platforms. Strong knowledge of networking, protocols, and certifications such as CCNA or Avaya certifications are typically required.
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Avaya Voip Engineer jobs near you
Infographic showing various Avaya Voip Engineer job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, and 3% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $99,164 per year, or $47.7 per hour.
Avaya VoIP Engineer

Avaya VoIP Engineer

Morris Technology Solutions

Shreveport, LA • Remote

Other

Posted 15 days ago

Job description

Salary:

Job Summary

Morris Technology Solutions (MTS) is seeking an experienced Avaya Aura VoIP Engineer contractor to support, maintain, and enhance an enterprise phone system within a healthcare environment. This role focuses on migrating small clinic phone systems into an Avaya Aura enterprise platform, as well as supporting VoIP infrastructure, call routing, and voice-related network configurations across the organization.

The Avaya Aura VoIP Engineer will be responsible for installing, configuring, and supporting telephony systems for clinical and administrative users. This includes troubleshooting call quality issues, managing SIP and call routing configurations, supporting endpoint devices, and ensuring proper integration with network and carrier services. The ideal candidate is a hands-on voice professional with strong troubleshooting skills who can work independently and communicate effectively with both technical and non-technical stakeholders.


Key Responsibilities

  • Install, configure, support, and maintain Avaya Aura components while working with smaller clinics to transition independent systems into the enterprise platform
  • Troubleshoot VoIP call quality issues, including latency, jitter, packet loss, and one-way audio
  • Configure and support SIP trunks, codecs, dial plans, hunt groups, and call routing
  • Work closely with network teams to ensure proper VLAN, QoS, and routing configurations
  • Perform adds, moves, and changes (MACs) for phones, extensions, voicemail, and call routing
  • Support endpoint devices including desk phones, softphones, and conference phones
  • Assist with phone system upgrades, firmware updates, and vendor coordination
  • Provide documentation for configurations, troubleshooting steps, and system changes
  • Support integrations with voicemail, paging, conferencing, and carrier services


Required Qualifications

  • Hands-on experience with Avaya Aura phone systems
  • Strong understanding of VoIP technologies, including SIP, RTP, call management concepts, and voicemail or auto-attendant call flows
  • Solid networking knowledge, including VLANs, IP addressing, subnetting, DNS, DHCP, and basic routing and switching concepts
  • Experience troubleshooting network-related voice issues
  • Familiarity with firewall and NAT considerations for VoIP
  • Ability to read packet captures and logs using tools such as Wireshark
  • Strong communication skills and ability to work with both technical and non-technical stakeholders
  • Ability to work independently in a fast-paced, project-based environment


Preferred Skills and Experience

  • Experience supporting small business phone systems or mixed SMB and enterprise environments
  • Exposure to other PBX platforms such as Vodavi, Mitel, NEC, FreePBX, or 3CX
  • Experience working with carriers and SIP providers
  • Knowledge of QoS configuration on network switches
  • Basic scripting or automation experience
  • Prior experience working in a healthcare, financial, or multi-site environment