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Avaya Support Jobs in Florida (NOW HIRING)

Greenberg Traurig LLP

Manages and optimizes the firm's Avaya telephony platform while evaluating emerging technologies ... Leads assessment and selection of telephony solutions that support secure communications, remote ...

Dentaquest

Customer Care Supervisor

Doral, FL

High degree of analysis in development of new processes to support ongoing customer claim issues ... Monitor department staff by primarily using Avaya''s CMS Supervisor phone system real time reports ...

Govcio LLC

Voice and Video Engineer

Doral, FL · On-site

$108K - $124K/yr

GovCIO is currently hiring for a Voice and Video Engineer to support complex voice and video ... Cisco Certified Network Professional (CCNP), Collaboration Avaya Certified Expert (ACE), Unified ...

Dentaquest

Customer Care Supervisor

Doral, FL · On-site

High degree of analysis in development of new processes to support ongoing customer claim issues ... Monitor department staff by primarily using Avaya''s CMS Supervisor phone system real time reports ...

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All JobsAvaya Support JobsAvaya Support Jobs in Florida

Avaya Support information

See Florida salary details

$19.1K

$61.9K

$102.4K

How much do avaya support jobs pay per year?

As of Aug 21, 2026, the average yearly pay for avaya support in Florida is $61,924.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,245.00 and $84,040.00 per year, depending on experience, location, and employer.

What is an Avaya Support?

An Avaya Support job involves providing technical assistance for Avaya communication systems, including VoIP, PBX, and contact center solutions. Responsibilities typically include troubleshooting hardware and software issues, performing system maintenance, and assisting with installations and upgrades. Professionals in this role work closely with clients to ensure their Avaya systems run smoothly and efficiently. Strong problem-solving skills and knowledge of Avaya products are essential for success in this position.

What are the typical daily responsibilities for an Avaya Support professional?

As an Avaya Support professional, your day-to-day responsibilities include diagnosing and resolving technical issues related to Avaya systems, assisting clients with configuration changes, and performing routine maintenance to ensure optimal system performance. You may also participate in system upgrades, work closely with IT teams to troubleshoot network-related concerns, and provide user training or documentation as needed. Collaboration with both internal staff and external clients is common, requiring clear communication and a proactive approach. This role often involves handling support tickets with varying levels of complexity, ensuring rapid and effective resolution to maintain business continuity for your clients.

What are the key skills and qualifications needed to thrive in the Avaya Support position, and why are they important?

To thrive as an Avaya Support specialist, you need strong knowledge of Avaya telecommunication systems, troubleshooting skills, and typically experience with VoIP technologies and network fundamentals. Familiarity with Avaya Aura, Communication Manager, Contact Center, and relevant certifications like ACIS or ACSS are highly valued. Excellent problem-solving abilities, communication skills, and a customer-centric mindset help in building trust and effectively resolving client issues. These competencies are essential to ensure reliable communications infrastructure and high customer satisfaction in a technical support environment.

What are popular job titles related to Avaya Support jobs in Florida?

For Avaya Support jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Avaya Support jobs in Florida look for?

The top searched job categories for Avaya Support jobs in Florida are:

Avaya Support jobs near you
Infographic showing various Avaya Support job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $61,924 per year, or $29.8 per hour.

Information Technology_USA - USA_Engineer

Real Soft, Inc.

Jacksonville, FL • On-site

Contractor

Re-posted 19 days ago

Job description

**Please strictly adhere to the following resume naming convention:
ALL CAPS, NO SPACES B/T UNDERSCORES
PTN_US_GBAMSREQID_CandidateBeelineID
i.e. PTN_US_9999999_SKIPJOHNSON0413
MSP Owner: Andres Villegas
Location: 3275 Bennett Creek Avenue, Frederick, MD 21704. Onsite 5 days a week.
Duration: 6 months
skill id: 10746924
Role Descriptions: Job Description Experience in Telephony Systems configuration| Avaya Call Manager| System Manager| Voicemail Systems.Experience with NICE Uptivity Call Recording Screen capture| TASKE Reporting| Cisco| Secure Telephone| and Video CommunicationsExperience with Telecommunications TechnologiesAdvanced understanding of technical| functional aspects of Avaya PBX systemsAdminister the Avaya Unified Communications environment.AWS Connect configuration and administration.Ability to establish communication systems by programming Voice and Data Telecommunications network Circuits and equipment.Knowledge of Business Recovery in the event of a disaster.Knowledge of Designing Telephony Networks..Roles and Responsibilities Establishes voice and data networks by programming features establishing interfaces and integrations following industry standards activating remote access tools.Verifies service by testing and reprogramming circuits| equipment| and alarms identifying and correcting problems conferring with engineers.Documents Telecom network by recording configuration diagrams and programming.Maintains telecom network by troubleshooting and repairing outages testing network backup procedures updating documentation.Administers Avaya phone systems| Call Vector Designing| testing| problem solving and voice mail system. Complete and support Service Desk escalations for Voice Adds Moves and Changes in Avaya| Uptivity| TASKE| AWS Connect.Monitor Document Systems user license usage and complete system audits and cleanup.Manage all work through the HEAT ticket system and or Agile Sprint project tracking.Required Technical Skills Telephony Systems configuration| Avaya Call Manager| System Manager| Voicemail Systems| NICE Uptivity Call Recording| TASKE Reporting | Cisco| Secure Telephone| and Video Communications.Strong knowledge of IT infrastructure and architecture.Excellent leadership and communication skills.Ability to work well under pressure and meet deadlines.Strong problem-solving skills and attention to detail.Ability to collaborate with other departments and stakeholders.Knowledge of the latest trends and technologies in IT.Must HaveExperience in Telephony Systems configuration.Experience in Avaya Call Manager| System Manager| Voicemail SystemsExperience with NICE Uptivity Call Recording Screen capture.Experience with TASKE Reporting Experience with Cisco| Secure Telephone| and Video CommunicationsExperience with Telecommunications TechnologiesAdvanced understanding of technical| functional aspects of Avaya PBX systemsAdminister the Avaya Unified Communications environment.AWS Connect configuration and administration.Ability to establishing communication systems by programming Voice and Data Telecommunications network Circuits and equipment.Knowledge of Business Recovery in the event of a disaster.Knowledge of Designing Telephony Networks.
Essential Skills: Job Description Experience in Telephony Systems configuration| Avaya Call Manager| System Manager| Voicemail Systems.Experience with NICE Uptivity Call Recording Screen capture| TASKE Reporting| Cisco| Secure Telephone| and Video CommunicationsExperience with Telecommunications TechnologiesAdvanced understanding of technical| functional aspects of Avaya PBX systemsAdminister the Avaya Unified Communications environment.AWS Connect configuration and administration.Ability to establish communication systems by programming Voice and Data Telecommunications network Circuits and equipment.Knowledge of Business Recovery in the event of a disaster.Knowledge of Designing Telephony Networks..Roles and Responsibilities Establishes voice and data networks by programming features establishing interfaces and integrations following industry standards activating remote access tools.Verifies service by testing and reprogramming circuits| equipment| and alarms identifying and correcting problems conferring with engineers.Documents Telecom network by recording configurati
Top 3 Required Skills:
1. Telephony Systems Configuration & Avaya (Call Manager, System Manager, Voicemail)
2. Unified Communications - NICE Uptivity, TASKE Reporting, Cisco & Voice Technologies
3. AWS Connect Administration & Telecom Network Design (PBX, Voice/Data Circuits)
Top 3 Preferred Skills:
1. Strong knowledge of IT Infrastructure & Telecommunications Architecture
2. Disaster Recovery & Business Continuity Planning
3. Problem-Solving, Stakeholder Communication & System Troubleshooting
Education Requirements:
• Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field (or equivalent experience)
Years of Experience:
• 8-12+ years in Telephony Systems, Unified Communications, or Telecom Engineering, Project Code :

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