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Avaya Telecom Jobs in Florida (NOW HIRING)

Greenberg Traurig LLP

... Avaya telephony platform and strategic planning for future technology adoption. This role leads a telecom team, manages vendor relationships, ensures billing compliance, and develops a multi-year ...

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Avaya Telecom information

See Florida salary details

$11

$33

$54

How much do avaya telecom jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for avaya telecom in Florida is $33.83, according to ZipRecruiter salary data. Most workers in this role earn between $26.81 and $41.17 per hour, depending on experience, location, and employer.

What is an Avaya Telecom professional?

Avaya Telecom professionals are specialists who work with Avaya's suite of telecommunications products and solutions, including unified communications, contact center technology, and VoIP systems. They may be responsible for installing, configuring, maintaining, and troubleshooting Avaya systems for businesses to ensure efficient communication networks. These professionals often collaborate with IT teams to integrate Avaya solutions with existing infrastructure and provide technical support to end-users. Their expertise helps organizations optimize their communications, improve customer service, and reduce operational costs.

What are some common challenges faced by Avaya Telecom professionals when supporting enterprise communication systems?

Avaya Telecom professionals often encounter challenges such as managing complex, multi-site telephony networks, ensuring minimal downtime during system upgrades or migrations, and troubleshooting issues that span both hardware and software. Additionally, they must stay current with the latest Avaya solutions and updates, which requires ongoing learning. Effective communication with end-users and IT teams is essential to quickly identify problems and implement reliable solutions in high-pressure environments.

What are the key skills and qualifications needed to thrive as an Avaya Telecom specialist, and why are they important?

To excel as an Avaya Telecom Specialist, you need strong knowledge of telecommunications systems, especially Avaya platforms, along with experience in network infrastructure and VoIP technologies. Familiarity with Avaya Communication Manager, Avaya Aura, and relevant certifications such as Avaya Certified Implementation Specialist (ACIS) are highly valued. Outstanding problem-solving abilities, customer service skills, and effective communication help you address technical issues efficiently and support end-users. These skills ensure reliable telecommunication networks, minimize downtime, and enable seamless business communications.

What is the difference between Avaya Telecom vs Network Support Specialist?

AspectAvaya TelecomNetwork Support Specialist
CertificationsAvaya certifications, CCNA, CompTIA Network+CCNA, CompTIA Network+, Cisco certifications
Work EnvironmentTelecom systems, VoIP, enterprise communication networksNetwork infrastructure, troubleshooting, LAN/WAN
Industry UsageTelecom providers, enterprise communicationIT departments, network service providers

Both roles involve network and communication systems, but Avaya Telecom specialists focus on Avaya-specific telephony and VoIP solutions, while Network Support Specialists handle broader network infrastructure and troubleshooting across various platforms.

What are popular job titles related to Avaya Telecom jobs in Florida?

For Avaya Telecom jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Avaya Telecom jobs in Florida look for?

The top searched job categories for Avaya Telecom jobs in Florida are:

Avaya Telecom jobs near you
Infographic showing various Avaya Telecom job openings in Florida as of August 2026, with employment types broken down into 90% Full Time, 6% Part Time, 3% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $70,362 per year, or $33.8 per hour.

Telecom Services Specialist

The Walt Disney Company

Lake Buena Vista, FL • On-site

$24.10 - $30.15/hr

Full-time

Posted 13 days ago

Walt Disney Company rating

7.6

Company rating: 7.6 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

5th of 52 rated entertainment

Job description

Job Posting Title:

Telecom Services Specialist

Req ID:

10158211

Job Description:

Enterprise Technology - Telecom Operations Services is seeking an individual who can identify, understand, and communicate client technical needs and requirements. This person will engage and collaborate with all lines of business and manage multiple competing priorities. The candidate should be forward-thinking, solution-oriented, and bring a positive attitude to the role.

This position is on-site and reports to Manager, Telecom Services.

Responsibilities

  • Identify, evaluate, and prioritize client needs and requirements effectively

  • Collaborate with Telecom teams to support and deliver Telecom services and ensure proper resources

  • Research, validate, and approve MACD ServiceNow requests

  • Coordinate projects including client engagement, communication, training, and documentation

  • Manage services for system upgrades, events, resort rehabs, and large-scale Telecom projects

  • Maintain client rapport by providing expertise and support for Telecom Services

  • Seek opportunities to increase satisfaction and build relationships with other lines of business

  • Hurricane Preparedness for Parks and Resorts Hurricane Lines, menus, and command centers

  • Conduct billing and equipment audits

  • Validate, reconcile, and maintain E-911 database, elevator services, alarm points, and AEDs across WDW

  • Scrub database information and perform site walks for Telecom services

Basic Qualifications

  • 3+ years of customer service experience

  • Demonstrated problem-solving skills and continuous process improvement skills

  • Ability to adapt quickly, adjust to changes in business needs, work independently, take ownership, and work in a flexible team environment

  • Experience in customer service, project management, and telecommunications

  • Able to take initiative and manage multiple projects simultaneously

  • Proficient in MS Office Suite programs such as MS Excel and PowerPoint

  • Willingness to learn new processes and technologies

  • Attentive to details with strong verbal and written communication skills, and telephone etiquette

  • Proven organizational skills in data collection, documentation, and prioritization

  • Flexible work schedule, including weekends, nights, and holidays

  • Knowledge of project management techniques

  • Understanding of telecommunication services

Preferred Qualifications

  • Knowledge of Cisco and Avaya phone systems and familiarity with VoIP

  • Technical certifications are beneficial

  • Ability to prepare and present information to support decision-making

Required Education

  • Associate's degree or equivalent work experience

Preferred Education

  • Bachelor's degree

The pay rate for this role in Orlando, FL is $24.10 to $30.15 per hour. The base pay actually offered may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience, among other factors. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

Job Posting Segment:

FOS

Job Posting Primary Business:

Telecom Svcs (WDW)

Primary Job Posting Category:

Technical Support

Employment Type:

Full time

Primary City, State, Region, Postal Code:

Lake Buena Vista, FL, USA

Alternate City, State, Region, Postal Code:

Date Posted:

2026-08-25

What Walt Disney Company employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Walt Disney logo

About Walt Disney

Sourced by ZipRecruiter

At Disney, we're storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. "We create happiness." That's our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you'll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!

Industry

Amusement, gambling, and recreation

Company size

10,000+ Employees

Headquarters location

Burbank, CA, US

Social media

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