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Telecom Architect Jobs in Florida (NOW HIRING)

Empath Health

Telecom Administrator

Sarasota, FL · On-site

Empath Health is seeking a Telecom Administrator is responsible for the architecture, implementation, administration, and ongoing optimization of the organization's RingCentral unified communications ...

Robustware

Telecom Project Manager

Miami, FL · On-site

... telecom initiatives. * The candidate will act as the primary interface between customer ... Collaborate with architects and engineering teams to define technical solutions. * Review ...

Stem Xpert

Fuse/RedHat Architect

Tampa, FL · On-site

The company provides professional and technical expertise in the fields of Telecom, Education ... The Chief Architect need to build his team with Fuse and RedHat skills to define and implement the ...

Infosys

UI Architect

Temple Terrace, FL · On-site

In the assigned Job Role of Architecture Consultant 2, your Area Of Responsibility will be as below ... Preferred Skill and Experience Telecom OSS / BSS domain experience (ordering, provisioning ...

E*Pro, Inc.

Infrastructure Support Architect

Tampa, FL

$62.25 - $79.75/hr

In addition, our industry expertise and knowledge within financial services, Insurance, Telecom ... Infrastructure Support Architect Location: Tampa, FL Job type: Full-time Description: The ...

eTeam, Inc.

Project Manager

Miami, FL · On-site

... telecom initiatives. * The candidate will act as the primary interface between customer stakeholders, business teams, architects, development teams, QA teams, and offshore delivery organizations.

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Telecom Architect information

What does a Telecom Architect do?

A Telecom Architect designs and oversees the implementation of telecommunications networks, ensuring they meet business and technical requirements. They develop network architecture, select appropriate technologies, and ensure scalability, security, and performance. Collaboration with engineers, vendors, and stakeholders is essential to align infrastructure with strategic goals. Additionally, they stay updated on emerging technologies to optimize network efficiency and support future business needs.

What are the key skills and qualifications needed to thrive as a Telecom Architect, and why are they important?

To thrive as a Telecom Architect, you need deep knowledge of telecommunications networks, protocols, and infrastructure, often backed by a degree in computer science, electrical engineering, or a related field. Familiarity with tools like network simulators, design software, and certifications such as CCNP, CCIE, or relevant vendor-specific credentials is highly valuable. Strong analytical thinking, problem-solving abilities, and excellent communication skills enable effective project collaboration and client consultation. These competencies ensure reliable network design, facilitate seamless technology integration, and drive successful project outcomes in a rapidly evolving field.

What are some typical responsibilities of a Telecom Architect on a day-to-day basis?

Telecom Architects are responsible for designing and optimizing complex telecommunications networks, ensuring scalability, security, and efficiency. On a daily basis, they may analyze business requirements, develop network architecture diagrams, select appropriate technologies, and collaborate closely with engineers, project managers, and stakeholders to align solutions with organizational goals. They also troubleshoot network issues, oversee implementation projects, and often evaluate emerging technologies to enhance infrastructure. The role is highly collaborative and involves balancing technical expertise with strategic planning.

What are popular job titles related to Telecom Architect jobs in Florida?

For Telecom Architect jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Telecom Architect jobs in Florida look for?

The top searched job categories for Telecom Architect jobs in Florida are:

Telecom Architect jobs near you
Infographic showing various Telecom Architect job openings in Florida as of August 2026, with employment types broken down into 92% Full Time, 4% Part Time, and 4% Contract. Highlights an 77% Physical, 7% Hybrid, and 16% Remote job distribution.

Telecom Administrator

Empath Health

Sarasota, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Empath Health rating

8.5

Company rating: 8.5 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Empath Health is seeking a Telecom Administrator is responsible for the architecture, implementation, administration, and ongoing optimization of the organization's RingCentral unified communications and contact center platforms. This role serves as the primary technical owner of the voice and contact center environment and is responsible for ensuring reliable and scalable voice communications across the enterprise.
The Telecom Administrator designs and maintains enterprise voice solutions including telephony, messaging, video conferencing, and contact center functionality. The role requires deep technical expertise in VoIP technologies, call routing design, IVR architecture, and contact center operations. The Administrator works closely with business units, customer service teams, networking teams, and IT leadership to ensure that communication systems meet operational and customer engagement needs.
This role also serves as the primary escalation point for complex telephony and contact center issues and is responsible for driving improvements in system reliability, call flow efficiency, and user experience. The Senior Administrator is expected to lead projects, mentor junior staff, and contribute to long-term unified communications strategy
What you'll Do
  • The Telecom Administrator is responsible for designing and maintaining the architecture of the organization's unified communications platform. This includes extension design, dial plans, call routing logic, and system-wide configuration standards. The Administrator ensures the environment is scalable, resilient, and aligned with business requirements.
  • A major responsibility of this role is the design and administration of the organization's contact center environment. The Telecom Administrator is responsible for building and maintaining call queues, agent groups, routing profiles, and IVR structures that support customer engagement operations.
  • The Telecom Administrator designs and maintains complex IVR systems and call routing structures. This includes building multi-level menus, configuring routing rules, and implementing time-based routing.
  • The Telecom Administrator supports reporting and analytics capabilities within the contact center environment. This includes configuring reports, monitoring call metrics, and supporting operational reporting needs.
  • The Telecom Administrator works closely with network Administratoring teams to ensure optimal voice performance. This includes verifying Quality of Service (QoS) configurations and ensuring network infrastructure supports reliable voice communications.

Why Join Empath Health?
  • Earn Competitive Pay: Your skills and contributions are recognized and rewarded.
  • Benefits & Wellness: Medical, dental, vision, life insurance, retirement with company match, plus wellness programs to support your mind and body.
  • Industry-Leading PTO: 5+ weeks to rest, recharge, and live your Full Life.
  • Grow Your Career: CEU support, tuition reimbursement, and advancement opportunities.
  • Make a Difference: Join a mission-driven team dedicated to kindness, compassion, and Full Life Care for All.

What You'll Need
Education:
  • Bachelor's degree in Information Technology, Telecommunications, Computer Science, or related field preferred. Equivalent work experience may be considered in place of formal education.
  • 5+ years of VoIP or unified communications experience
  • 3+ years administering RingCentral

Certifications (Preferred) Preferred certifications may include:
  • RingCentral certifications
  • VoIP certifications
  • Network+
  • Security+
  • ITIL Foundation

What You'll Find at Empath Health
Unified in empathy, we serve our communities through extraordinary Full Life Care for All.
Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida, including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support.
Full Life Care means caring for the whole person, body, mind, and spirit, with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life.
At Empath Health, you'll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life's journey more meaningful.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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