Experience in Telephony Systems configuration| Avaya Call Manager| System Manager| Voicemail ... Maintains telecom network by troubleshooting and repairing outages testing network backup ...
Experience in Telephony Systems configuration| Avaya Call Manager| System Manager| Voicemail ... Maintains telecom network by troubleshooting and repairing outages testing network backup ...
... engineers, and scheduling/dispatch teams. • Ensure timely resolution of incidents, service ... Avaya, Mitel, NEC, ComXchange, SIP, VoIP, WAN/LAN, MPLS, SD-WAN, monitoring and cloud ...
... engineers, and scheduling/dispatch teams. • Ensure timely resolution of incidents, service ... Avaya, Mitel, NEC, ComXchange, SIP, VoIP, WAN/LAN, MPLS, SD-WAN, monitoring and cloud ...
Ability to analyze technical issues and provide guidance to engineering teams. Familiarity with Microsoft, Cisco, Avaya, ClearlyIP and other telecom/network vendors is advantageous. Leadership ...
Ability to analyze technical issues and provide guidance to engineering teams. Familiarity with Microsoft, Cisco, Avaya, ClearlyIP and other telecom/network vendors is advantageous. Leadership ...
Telecom Support Service Delivery Manager (SDM)
Clearwater, FL · On-site
$75K - $80K/yr
Ability to analyze technical issues and provide guidance to engineering teams. Familiarity with Microsoft, Cisco, Avaya, ClearlyIP and other telecom/network vendors is advantageous. Leadership ...
Quick apply
Telecom Support Service Delivery Manager (SDM)
Clearwater, FL · On-site
$75K - $80K/yr
Ability to analyze technical issues and provide guidance to engineering teams. Familiarity with Microsoft, Cisco, Avaya, ClearlyIP and other telecom/network vendors is advantageous. Leadership ...
... solutions, such as Avaya or Cisco. Broad Knowledge of Telecom Management, Monitoring and ... The UC engineer is responsible for designing, deploying, supporting, and operating the Jupiter ...
Quick apply
... solutions, such as Avaya or Cisco. Broad Knowledge of Telecom Management, Monitoring and ... The UC engineer is responsible for designing, deploying, supporting, and operating the Jupiter ...
... solutions, such as Avaya or Cisco. Broad Knowledge of Telecom Management, Monitoring and ... The UC engineer is responsible for designing, deploying, supporting, and operating the Jupiter ...
... solutions, such as Avaya or Cisco. Broad Knowledge of Telecom Management, Monitoring and ... The UC engineer is responsible for designing, deploying, supporting, and operating the Jupiter ...
Telecom Support Service Delivery Manager (SDM)
Clearwater, FL · On-site
$75K - $80K/yr
... engineering teams. • Familiarity with Microsoft, Cisco, Avaya, ClearlyIP and other telecom/network vendors is advantageous. Leadership & Communication • Proven leadership in managing multi ...
Telecom Support Service Delivery Manager (SDM)
Clearwater, FL · On-site
$75K - $80K/yr
... engineering teams. • Familiarity with Microsoft, Cisco, Avaya, ClearlyIP and other telecom/network vendors is advantageous. Leadership & Communication • Proven leadership in managing multi ...
Sr. UC Field Support Engineer
Orlando, FL · On-site
Experience) Cisco UCCE (3-5 yrs. experience) Avaya Voice Solutions (7-10 yrs. Experience) Role ... telecom, LAN, SIP, ISDN, ePRI/PRI/POTS, unicast/multicast, local exchange carriers, IP-PBX, QoS ...
Sr. UC Field Support Engineer
Orlando, FL · On-site
Experience) Cisco UCCE (3-5 yrs. experience) Avaya Voice Solutions (7-10 yrs. Experience) Role ... telecom, LAN, SIP, ISDN, ePRI/PRI/POTS, unicast/multicast, local exchange carriers, IP-PBX, QoS ...
Sr. UC Field Support Engineer
Orlando, FL · On-site
... to 5 years Avaya Voice Solutions 7 to 10 years Role Description: · Lead UC field support ... telecom, LAN, SIP, ISDN, ePRI/PRI/POTS, unicast/multicast, local exchange carriers, IP-PBX, QoS ...
Sr. UC Field Support Engineer
Orlando, FL · On-site
... to 5 years Avaya Voice Solutions 7 to 10 years Role Description: · Lead UC field support ... telecom, LAN, SIP, ISDN, ePRI/PRI/POTS, unicast/multicast, local exchange carriers, IP-PBX, QoS ...
... telecom, LAN, SIP, ISDN, ePRI/PRI/POTS, unicast/multicast, local exchange carriers, IP-PBX, QoS ... Avaya phones, Microsoft Teams devices, Cisco endpoints, digital signage, IPTV. * Familiarity with:
New
... telecom, LAN, SIP, ISDN, ePRI/PRI/POTS, unicast/multicast, local exchange carriers, IP-PBX, QoS ... Avaya phones, Microsoft Teams devices, Cisco endpoints, digital signage, IPTV. * Familiarity with:
New
VTC Engineer with Security Clearance
Orlando, FL · On-site
$100K - $130K/yr
... telecom, LAN, SIP, ISDN, ePRI/PRI/POTS, unicast/multicast, local exchange carriers, IP-PBX, QoS ... Avaya phones, Microsoft Teams devices, Cisco endpoints, digital signage, IPTV. • Familiarity with:
VTC Engineer with Security Clearance
Orlando, FL · On-site
$100K - $130K/yr
... telecom, LAN, SIP, ISDN, ePRI/PRI/POTS, unicast/multicast, local exchange carriers, IP-PBX, QoS ... Avaya phones, Microsoft Teams devices, Cisco endpoints, digital signage, IPTV. • Familiarity with:
... telecom technologies oVoIP (Cisco| Avaya| Teams Calling| etc.)oPBX systemsoSIP trunkingoUnified ... engineering| vendors| and business stakeholdersManage implementation and migration of telephone ...
... telecom technologies oVoIP (Cisco| Avaya| Teams Calling| etc.)oPBX systemsoSIP trunkingoUnified ... engineering| vendors| and business stakeholdersManage implementation and migration of telephone ...
Sr UC Field Support Engineer
Orlando, FL · On-site
... telecom, LAN, SIP, ISDN, ePRI/PRI/POTS, unicast/multicast, local exchange carriers, IP-PBX, QoS ... Avaya phones, Microsoft Teams devices, Cisco endpoints, digital signage, IPTV. * Familiarity with:
Sr UC Field Support Engineer
Orlando, FL · On-site
... telecom, LAN, SIP, ISDN, ePRI/PRI/POTS, unicast/multicast, local exchange carriers, IP-PBX, QoS ... Avaya phones, Microsoft Teams devices, Cisco endpoints, digital signage, IPTV. * Familiarity with:
... engineering| network| and operations teams to deliver scalable telephony solutionsAct as the ... Cisco| Avaya| Genesys| NICE| Zoom PhoneKnowledge of cloud telephony and migration ...
... engineering| network| and operations teams to deliver scalable telephony solutionsAct as the ... Cisco| Avaya| Genesys| NICE| Zoom PhoneKnowledge of cloud telephony and migration ...
Responsible for managing Server, Network and Telecom Infrastructure in Lupin USA & Canada. * Work ... Avaya VOIP, Teams based Conferencing systems) * Experience managing and maintaining servers, LAN ...
Responsible for managing Server, Network and Telecom Infrastructure in Lupin USA & Canada. * Work ... Avaya VOIP, Teams based Conferencing systems) * Experience managing and maintaining servers, LAN ...
Responsible for managing Server, Network and Telecom Infrastructure in Lupin USA & Canada. * Work ... Avaya VOIP, Teams based Conferencing systems) * Experience managing and maintaining servers, LAN ...
Responsible for managing Server, Network and Telecom Infrastructure in Lupin USA & Canada. * Work ... Avaya VOIP, Teams based Conferencing systems) * Experience managing and maintaining servers, LAN ...
Responsible for managing Server, Network and Telecom Infrastructure in Lupin USA & Canada. * Work ... Avaya VOIP, Teams based Conferencing systems) * Experience managing and maintaining servers, LAN ...
Responsible for managing Server, Network and Telecom Infrastructure in Lupin USA & Canada. * Work ... Avaya VOIP, Teams based Conferencing systems) * Experience managing and maintaining servers, LAN ...
Avaya Telecom Engineer information
What are the key skills and qualifications needed to thrive as an Avaya Telecom Engineer, and why are they important?
What are some common challenges Avaya Telecom Engineers face when managing large-scale enterprise phone systems?
What is the difference between Avaya Telecom Engineer vs Cisco Voice Engineer?
| Aspect | Avaya Telecom Engineer | Cisco Voice Engineer |
|---|---|---|
| Certifications | Avaya Certified Support Specialist, Avaya Aura certifications | Cisco CCNA Voice, CCNP Collaboration |
| Work Environment | Telecom service providers, enterprise communication systems | Network infrastructure, enterprise and data centers |
| Industry Usage | Primarily in organizations using Avaya communication solutions | Organizations using Cisco collaboration and voice solutions |
Both roles focus on voice communication systems but differ in the technology platforms they specialize in. An Avaya Telecom Engineer works primarily with Avaya systems, while a Cisco Voice Engineer specializes in Cisco collaboration solutions. The choice depends on the company's existing infrastructure and preferred vendor technology.
What are Avaya Telecom Engineers?

Contractor
Posted 24 days ago
Job description
ALL CAPS, NO SPACES B/T UNDERSCORES
PTN_US_GBAMSREQID_CandidateBeelineID
i.e. PTN_US_9999999_SKIPJOHNSON0413
MSP Owner: Andres Villegas
Location: 3275 Bennett Creek Avenue, Frederick, MD 21704. Onsite 5 days a week.
Duration: 6 months
skill id: 10746924
Role Descriptions: Job Description Experience in Telephony Systems configuration| Avaya Call Manager| System Manager| Voicemail Systems.Experience with NICE Uptivity Call Recording Screen capture| TASKE Reporting| Cisco| Secure Telephone| and Video CommunicationsExperience with Telecommunications TechnologiesAdvanced understanding of technical| functional aspects of Avaya PBX systemsAdminister the Avaya Unified Communications environment.AWS Connect configuration and administration.Ability to establish communication systems by programming Voice and Data Telecommunications network Circuits and equipment.Knowledge of Business Recovery in the event of a disaster.Knowledge of Designing Telephony Networks..Roles and Responsibilities Establishes voice and data networks by programming features establishing interfaces and integrations following industry standards activating remote access tools.Verifies service by testing and reprogramming circuits| equipment| and alarms identifying and correcting problems conferring with engineers.Documents Telecom network by recording configuration diagrams and programming.Maintains telecom network by troubleshooting and repairing outages testing network backup procedures updating documentation.Administers Avaya phone systems| Call Vector Designing| testing| problem solving and voice mail system. Complete and support Service Desk escalations for Voice Adds Moves and Changes in Avaya| Uptivity| TASKE| AWS Connect.Monitor Document Systems user license usage and complete system audits and cleanup.Manage all work through the HEAT ticket system and or Agile Sprint project tracking.Required Technical Skills Telephony Systems configuration| Avaya Call Manager| System Manager| Voicemail Systems| NICE Uptivity Call Recording| TASKE Reporting | Cisco| Secure Telephone| and Video Communications.Strong knowledge of IT infrastructure and architecture.Excellent leadership and communication skills.Ability to work well under pressure and meet deadlines.Strong problem-solving skills and attention to detail.Ability to collaborate with other departments and stakeholders.Knowledge of the latest trends and technologies in IT.Must HaveExperience in Telephony Systems configuration.Experience in Avaya Call Manager| System Manager| Voicemail SystemsExperience with NICE Uptivity Call Recording Screen capture.Experience with TASKE Reporting Experience with Cisco| Secure Telephone| and Video CommunicationsExperience with Telecommunications TechnologiesAdvanced understanding of technical| functional aspects of Avaya PBX systemsAdminister the Avaya Unified Communications environment.AWS Connect configuration and administration.Ability to establishing communication systems by programming Voice and Data Telecommunications network Circuits and equipment.Knowledge of Business Recovery in the event of a disaster.Knowledge of Designing Telephony Networks.
Essential Skills: Job Description Experience in Telephony Systems configuration| Avaya Call Manager| System Manager| Voicemail Systems.Experience with NICE Uptivity Call Recording Screen capture| TASKE Reporting| Cisco| Secure Telephone| and Video CommunicationsExperience with Telecommunications TechnologiesAdvanced understanding of technical| functional aspects of Avaya PBX systemsAdminister the Avaya Unified Communications environment.AWS Connect configuration and administration.Ability to establish communication systems by programming Voice and Data Telecommunications network Circuits and equipment.Knowledge of Business Recovery in the event of a disaster.Knowledge of Designing Telephony Networks..Roles and Responsibilities Establishes voice and data networks by programming features establishing interfaces and integrations following industry standards activating remote access tools.Verifies service by testing and reprogramming circuits| equipment| and alarms identifying and correcting problems conferring with engineers.Documents Telecom network by recording configurati
Top 3 Required Skills:
1. Telephony Systems Configuration & Avaya (Call Manager, System Manager, Voicemail)
2. Unified Communications - NICE Uptivity, TASKE Reporting, Cisco & Voice Technologies
3. AWS Connect Administration & Telecom Network Design (PBX, Voice/Data Circuits)
Top 3 Preferred Skills:
1. Strong knowledge of IT Infrastructure & Telecommunications Architecture
2. Disaster Recovery & Business Continuity Planning
3. Problem-Solving, Stakeholder Communication & System Troubleshooting
Education Requirements:
• Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field (or equivalent experience)
Years of Experience:
• 8-12+ years in Telephony Systems, Unified Communications, or Telecom Engineering, Project Code :
About Real Soft
Sourced by ZipRecruiter
Industry
It services
Company size
501 - 1,000 Employees
Headquarters location
Monmouth Junction, NJ, US
Year founded
1991