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Avaya Engineer Jobs in Florida (NOW HIRING)

Mentor and provide technical guidance to UC Field Support Engineers. * Travel to client sites ... Avaya phones, Microsoft Teams devices, Cisco endpoints, digital signage, IPTV. * Familiarity with:

Voice and Video Engineer

Doral, FL · On-site

$108K - $124K/yr

GovCIO is currently hiring for a Voice and Video Engineer to support complex voice and video ... Cisco Certified Network Professional (CCNP), Collaboration Avaya Certified Expert (ACE), Unified ...

Voice and Video Engineer

Doral, FL · On-site

$108K - $124K/yr

GovCIO is currently hiring for a Voice and Video Engineer to support complex voice and video ... Cisco Certified Network Professional (CCNP), Collaboration Avaya Certified Expert (ACE), Unified ...

Designs and engineers scalable, reliable, and secure voice and video solutions to meet business ... Cisco Certified Network Professional (CCNP), Collaboration Avaya Certified Expert (ACE), Unified ...

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Avaya Engineer information

See Florida salary details

$21

$35

$54

How much do avaya engineer jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for avaya engineer in Florida is $35.63, according to ZipRecruiter salary data. Most workers in this role earn between $28.75 and $45.62 per hour, depending on experience, location, and employer.

What does an Avaya engineer do?

Avaya is a multinational software and telecommunications company that develops and sells unifying communications solutions, such as voice over IP (VoIP) Technology, phone systems, system administration, and other technical tools. Avaya engineers may work for the Avaya corporation or an organization that utilizes the software. In this role, you design a central system based on your company's communication needs within their organization and with customers. This may include setting up an in-house call center, a network of remote answering lines, or a hybrid of both. Once the design is approved, you oversee the installation of the system and may be responsible for regular maintenance and repairs to ensure it continues to run properly.

What is the difference between Avaya Engineer vs VoIP Engineer?

AspectAvaya EngineerVoIP Engineer
CertificationsAvaya certifications, CCNA, CCNPCCNA, CCNP, Cisco certifications
Work EnvironmentTelecommunications, enterprise networksVoIP systems, enterprise and service provider networks
Industry UsageTelecom providers, large corporationsIT firms, telecom, service providers

Both roles involve managing voice communication systems, but Avaya Engineers specialize in Avaya platforms, while VoIP Engineers focus on various VoIP technologies across different vendors. The choice depends on the specific systems used by the employer.

What is an Avaya engineer?

Avaya Engineers are IT professionals who specialize in designing, implementing, maintaining, and troubleshooting Avaya communication systems, such as VoIP phone systems, contact centers, and unified communications platforms. They work with Avaya hardware and software to ensure seamless communication within organizations. Their responsibilities often include system configuration, upgrades, user support, and resolving technical issues to maintain optimal system performance.

What are the key skills and qualifications needed to thrive as an Avaya engineer, and why are they important?

To thrive as an Avaya Engineer, you need in-depth knowledge of telephony systems, VoIP, networking fundamentals, and experience with Avaya platforms, usually validated by certifications like Avaya Certified Implementation Specialist (ACIS) or Avaya Certified Support Specialist (ACSS). Familiarity with Avaya Aura, Communication Manager, Session Manager, and troubleshooting tools is essential. Strong problem-solving abilities, attention to detail, and effective communication are vital soft skills for managing complex installations and client interactions. These skills ensure reliable deployment, maintenance, and support of Avaya solutions, leading to optimal system performance and customer satisfaction.

What are some common challenges Avaya engineers face when managing large-scale communication systems?

Avaya Engineers working with large-scale communication systems often encounter challenges like integrating legacy infrastructure with newer Avaya solutions, ensuring system reliability during peak usage, and troubleshooting complex network issues that may impact voice quality or connectivity. Effective communication and collaboration with IT, network, and support teams are essential to quickly resolve incidents and implement updates or patches. Staying up-to-date with Avaya's evolving technologies and best practices helps engineers anticipate potential issues and optimize system performance.
What are the most commonly searched types of Avaya Engineer jobs in Florida? The most popular types of Avaya Engineer jobs in Florida are:
What are popular job titles related to Avaya Engineer jobs in Florida? For Avaya Engineer jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Avaya Engineer jobs in Florida look for? The top searched job categories for Avaya Engineer jobs in Florida are:
What cities in Florida are hiring for Avaya Engineer jobs? Cities in Florida with the most Avaya Engineer job openings:
What are popular job titles related to Avaya Engineer jobs in FL? For Avaya Engineer jobs in FL, the most frequently searched job titles are:
Infographic showing various Avaya Engineer job openings in Florida as of August 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 95% In-person, and 5% Hybrid job distribution, with an average salary of $74,105 per year, or $35.6 per hour.

Information Technology_USA - USA_Engineer

Real Soft, Inc.

Jacksonville, FL • On-site

Contractor

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

**Please strictly adhere to the following resume naming convention:
ALL CAPS, NO SPACES B/T UNDERSCORES
PTN_US_GBAMSREQID_CandidateBeelineID
i.e. PTN_US_9999999_SKIPJOHNSON0413
MSP Owner: Andres Villegas
Location: 3275 Bennett Creek Avenue, Frederick, MD 21704. Onsite 5 days a week.
Duration: 6 months
skill id: 10746924
Role Descriptions: Job Description Experience in Telephony Systems configuration| Avaya Call Manager| System Manager| Voicemail Systems.Experience with NICE Uptivity Call Recording Screen capture| TASKE Reporting| Cisco| Secure Telephone| and Video CommunicationsExperience with Telecommunications TechnologiesAdvanced understanding of technical| functional aspects of Avaya PBX systemsAdminister the Avaya Unified Communications environment.AWS Connect configuration and administration.Ability to establish communication systems by programming Voice and Data Telecommunications network Circuits and equipment.Knowledge of Business Recovery in the event of a disaster.Knowledge of Designing Telephony Networks..Roles and Responsibilities Establishes voice and data networks by programming features establishing interfaces and integrations following industry standards activating remote access tools.Verifies service by testing and reprogramming circuits| equipment| and alarms identifying and correcting problems conferring with engineers.Documents Telecom network by recording configuration diagrams and programming.Maintains telecom network by troubleshooting and repairing outages testing network backup procedures updating documentation.Administers Avaya phone systems| Call Vector Designing| testing| problem solving and voice mail system. Complete and support Service Desk escalations for Voice Adds Moves and Changes in Avaya| Uptivity| TASKE| AWS Connect.Monitor Document Systems user license usage and complete system audits and cleanup.Manage all work through the HEAT ticket system and or Agile Sprint project tracking.Required Technical Skills Telephony Systems configuration| Avaya Call Manager| System Manager| Voicemail Systems| NICE Uptivity Call Recording| TASKE Reporting | Cisco| Secure Telephone| and Video Communications.Strong knowledge of IT infrastructure and architecture.Excellent leadership and communication skills.Ability to work well under pressure and meet deadlines.Strong problem-solving skills and attention to detail.Ability to collaborate with other departments and stakeholders.Knowledge of the latest trends and technologies in IT.Must HaveExperience in Telephony Systems configuration.Experience in Avaya Call Manager| System Manager| Voicemail SystemsExperience with NICE Uptivity Call Recording Screen capture.Experience with TASKE Reporting Experience with Cisco| Secure Telephone| and Video CommunicationsExperience with Telecommunications TechnologiesAdvanced understanding of technical| functional aspects of Avaya PBX systemsAdminister the Avaya Unified Communications environment.AWS Connect configuration and administration.Ability to establishing communication systems by programming Voice and Data Telecommunications network Circuits and equipment.Knowledge of Business Recovery in the event of a disaster.Knowledge of Designing Telephony Networks.
Essential Skills: Job Description Experience in Telephony Systems configuration| Avaya Call Manager| System Manager| Voicemail Systems.Experience with NICE Uptivity Call Recording Screen capture| TASKE Reporting| Cisco| Secure Telephone| and Video CommunicationsExperience with Telecommunications TechnologiesAdvanced understanding of technical| functional aspects of Avaya PBX systemsAdminister the Avaya Unified Communications environment.AWS Connect configuration and administration.Ability to establish communication systems by programming Voice and Data Telecommunications network Circuits and equipment.Knowledge of Business Recovery in the event of a disaster.Knowledge of Designing Telephony Networks..Roles and Responsibilities Establishes voice and data networks by programming features establishing interfaces and integrations following industry standards activating remote access tools.Verifies service by testing and reprogramming circuits| equipment| and alarms identifying and correcting problems conferring with engineers.Documents Telecom network by recording configurati
Top 3 Required Skills:
1. Telephony Systems Configuration & Avaya (Call Manager, System Manager, Voicemail)
2. Unified Communications - NICE Uptivity, TASKE Reporting, Cisco & Voice Technologies
3. AWS Connect Administration & Telecom Network Design (PBX, Voice/Data Circuits)
Top 3 Preferred Skills:
1. Strong knowledge of IT Infrastructure & Telecommunications Architecture
2. Disaster Recovery & Business Continuity Planning
3. Problem-Solving, Stakeholder Communication & System Troubleshooting
Education Requirements:
• Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field (or equivalent experience)
Years of Experience:
• 8-12+ years in Telephony Systems, Unified Communications, or Telecom Engineering, Project Code :